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MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

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Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#21

Isn't this just the same as what Apple does? Why is there outrage about one but not the other? (genuine question)

The only instance of Apple doing that I’m aware of is the “Search for (term)” in the terminal’s right click menu always defaulting to Safari. In every other instance, they’ve respected the defaults. Microsoft on the other hands seems to have no boundaries, going as far as injecting ads on Chrome’s homepage[1] promoting their browser. [1] https://www.neowin.net/news/microsoft-is-now-injecting-full-...

> The only instance of Apple doing that I’m aware of is

Not allowing alternative browsers on their most successful platform: iOS

also:

- EU forced Apple to use USB-C like everybody else

- EU is forcing Apple to allow side loading of apps

Apple is one of the worst offenders ever when it's about vendor lock in

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#22

I have no skin in the game, but even I am starting to think the obvious thing here: Apple and Google own the entire mobile OS market. They could literally destroy Microsoft if they started to hugely degrade the experience of Microsoft products on iOS and Android with dark patterns a la Microsoft. But they don't. So far they were competing by making their own products better. Microsoft needs to think hard how hostile…

> I don't get Microsoft, have they no pride or desire to become a great company?

That might be their problem. They are a great company. Where do they go from there?

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#23

I have no skin in the game, but even I am starting to think the obvious thing here: Apple and Google own the entire mobile OS market. They could literally destroy Microsoft if they started to hugely degrade the experience of Microsoft products on iOS and Android with dark patterns a la Microsoft. But they don't. So far they were competing by making their own products better. Microsoft needs to think hard how hostile…

Anti-competitive behaviour runs deep in Microsoft. They've been doing it since their early days.

Lest we forget

https://en.wikipedia.org/wiki/AARD_code

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#24
post #12

I have no skin in the game, but even I am starting to think the obvious thing here: Apple and Google own the entire mobile OS market. They could literally destroy Microsoft if they started to hugely degrade the experience of Microsoft products on iOS and Android with dark patterns a la Microsoft. But they don't. So far they were competing by making their own products better. Microsoft needs to think hard how hostile…

They don't because they can't. People use ms programs for their daily work , phones are secondary. And how is ms degrading googls products? They don't even have a mandatory app store in windows. When comparing them all, ms has been the most open one

I think people care more about their phones than wether they use Goole docs or Word to put together a report at work which nobody is really going to read and if they do they'll ask for a PDF print out anyway and not the document itself.

Same for other products. If OneDrive or MS Teams was all of a sudden really annoying to use on iOS and Android, but Slack and Google Meet would work really reliably and smoothly then I think a lot of people would just starting to use the non Microsoft alternative because nobody likes to deal with annoyances on a daily basis. We have seen this already, when Zoom came about it captured a huge part of the market really rapidly because it did something so much better than Teams did before. It didn't even require a dark pattern, now imagine how many more would have left Teams if dark patterns would have helped on top of that.

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#25
Urgh. Did they forget the lessons of the Ballmer era that forcing choices doesn’t give more usage. It’s making sure you meet people’s choices where they are. That was the big change that seemed to be in the air when Satya took over. Not entirely sure what is happening here.

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#26

Earlier quoted context omitted.

The only instance of Apple doing that I’m aware of is the “Search for (term)” in the terminal’s right click menu always defaulting to Safari. In every other instance, they’ve respected the defaults. Microsoft on the other hands seems to have no boundaries, going as far as injecting ads on Chrome’s homepage[1] promoting their browser. [1] https://www.neowin.net/news/microsoft-is-now-injecting-full-...

> The only instance of Apple doing that I’m aware of is Not allowing alternative browsers on their most successful platform: iOS also: - EU forced Apple to use USB-C like everybody else - EU is forcing Apple to allow side loading of apps Apple is one of the worst offenders ever when it's about vendor lock in

You might be a few years out of date

https://support.apple.com/en-gb/HT211336

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#27

I have no skin in the game, but even I am starting to think the obvious thing here: Apple and Google own the entire mobile OS market. They could literally destroy Microsoft if they started to hugely degrade the experience of Microsoft products on iOS and Android with dark patterns a la Microsoft. But they don't. So far they were competing by making their own products better. Microsoft needs to think hard how hostile…

The big difference is that Google and Apple are largely in the consumer space. MS, with Teams, is in the enterprise space where user experience isn't part of the buy decision.

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#28

I have no skin in the game, but even I am starting to think the obvious thing here: Apple and Google own the entire mobile OS market. They could literally destroy Microsoft if they started to hugely degrade the experience of Microsoft products on iOS and Android with dark patterns a la Microsoft. But they don't. So far they were competing by making their own products better. Microsoft needs to think hard how hostile…

Anti-competitive behaviour runs deep in Microsoft. They've been doing it since their early days.

> Anti-competitive behaviour runs deep in ~~Microsoft~~

rampant capitalism, especially in the US of A

the end goal is always to become a monopolist

Re: MSFT is forcing Outlook and Teams to open links in Edge and IT admins are angry

#30

I have no skin in the game, but even I am starting to think the obvious thing here: Apple and Google own the entire mobile OS market. They could literally destroy Microsoft if they started to hugely degrade the experience of Microsoft products on iOS and Android with dark patterns a la Microsoft. But they don't. So far they were competing by making their own products better. Microsoft needs to think hard how hostile…

The big difference is that Google and Apple are largely in the consumer space. MS, with Teams, is in the enterprise space where user experience isn't part of the buy decision.

If CEOs, CTOs, CFOs all start having annoying issues with Teams, Office, Azure, etc. on their MacBooks and iPhones then you can bet your right arm on it that it will affect corporate buying decisions.

Zoom demonstrated really well how quickly companies were to switch their conferencing software if one worked consistently better than another.

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