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1Password to Add Telemetry

blog.1password.com

191–200 of 353 posts

Re: 1Password to Add Telemetry

#191

Earlier quoted context omitted.

No, it's about defaults in behavioral economics. The vast majority of people won't change the default settings on their devices. https://www.centenecenter.wustl.edu/by-the-power-of-default-...

That's beside the point. If you don't have consent you don't have consent.

Not really if you're trying to influence some sort of change. Consent is implied in the usage of the product. If someone doesn't like it, they're free not to use it.

Re: 1Password to Add Telemetry

#192

Earlier quoted context omitted.

> No one would ever buy that hammer again, right? I think you came to the wrong conclusion. Lots of people might still buy the hammer, and lots of people might knowingly buy the hammer, and even more, lots of people might knowingly buy the hammer and like that the hammer is being fixed when it breaks. I honestly don't understand why so many people oppose telemetry, especially when it's anonymous.

Can you imagine why someone might not want software containing their passwords and credit cards to stream data to a central server under the control of whoever wrote that software?

You could say the same about any piece of software. In the end it's about the implementation. If they don't segregate their data, then they don't, doesn't matter what software it is. In the end you'd have to trust them just as you trust them to store your credit cards and passwords. If you don't trust them with telemetry, you presumably don't trust them with storing sensitive data and thus shouldn't use their product.

Re: 1Password to Add Telemetry

#193
post #130

I've been a 1Password customer for five years. The move to 1password 8 has been beyond disastrous: terrible extension integration, browser constantly crashing when trying to log into the web panel, and the mobile app integration hardly works with mobile browsers. Add the recent announcements that the company will no longer support their last stable version -- 7 -- and move to using telemetry -- I'm out. I've jumped t…

I have no idea why they removed the 1Password android keyboard. It was such a convenient fallback. Autofill is extremely unreliable. Pity they can't gather telemetry on something that they have removed.

I'm thankful I still have it installed, and that Android does not yet expunge things that one cannot install any longer. But, you'll be sad to know that it only speaks to the 1P 7 app, and thus is becoming less and less relevant toward when they eventually nuke the v7 android app

I did actually consider trying to PR a change to one of the open source keyboards in F-Droid but ... TBH, the new 1P feels less and less like team players so until they start to open up some of their own stuff, I shouldn't throw good glucose after bad

Re: 1Password to Add Telemetry

#194
post #131

Earlier quoted context omitted.

Little worse is that the manifest deprecation was delayed into 2024, but that hasn't stopped them from killing the extensions in 3 months. I loathe having to migrate out of 1P 7, but there really is no choice now.

FWIW, I was a longtime 1P user and evangelist, and I moved to BitWarden instead of 1P8. The UX isn't as good, but I was giving up a native experience either way, and BitWarden is cheaper. The transition was very smooth, and I have no regrets! Plus, now I'm supporting an open source product, which is a nice bonus.

Similar here, switched from LastPass to Bitwarden a few years ago and have been very happy with it. It's less than perfect UX, and sometimes have to manually sync when switching between devices to get a new/changed password. Relatively low cost or self-hosting options, with extensions everywhere I'd need one. I do wish the experience was better for content other than passwords (notes/cards, etc).

Re: 1Password to Add Telemetry

#195
This is very, very bad news. Even if their client telemetry ends up being opt-in, the “feature” will be part of the client code base, opening up an attack surface and chance of data leakage. I can already see the apology letter from their CEO coming in (“we let our users down”).

1Password, don’t do it!

Rely on other means to collect usability feedback like surveys, internal usability testing and developer tooling for build-time usability testing. Your app is simple enough that you absolutely, categorically do not need to subject your users to mass surveillance.

I am currently paying for a 1P family subscription and I will be moving to another provider or self-host a free/OSS password manager should your telemetry plans eventuate.

Re: 1Password to Add Telemetry

#196

Earlier quoted context omitted.

You can use it for a lot more than just passwords, which IMO is what makes it stand apart from Bitwarden. You can store notes, credit cards, photocopies of IDs, software licenses, key pairs, etc. You get 1GB of storage. They really have turned it into a "vault" for anything digital.

> which IMO is what makes it stand apart from Bitwarden. You can store notes, credit cards, photocopies of IDs, software licenses, key pairs, etc. How is that any different than Bitwarden?

Bitwarden's support for images attachments is completely useless. You can't view images - the only option is to download them to your Downloads folder, and then you have to remember to delete them and empty your trash.

Re: 1Password to Add Telemetry

#197

Earlier quoted context omitted.

You can store anything you want in it, as long as you are ok with seeing just the first 15 or so characters of the name you give it. Because the column that contains the contents of the vault is thin and non-resizable. Probably because they didn’t have telemetry so they didn’t know.

> thin and non-resizable I just checked and this works fine on macOS

The website, not the app, which I assume you’re referring to.

Re: 1Password to Add Telemetry

#198
I’m glad I’m not alone in my thoughts on 1P 8. Unfortunately it’s become completely unusable for me and I’m actively looking into alternatives. Leaning toward Bitwarden although it’s UI is a considerable downgrade imo.

Re: 1Password to Add Telemetry

#199
post #106

Earlier quoted context omitted.

Imagine for a minute that you have a hammer. This hammer is a very useful tool and you have never had a problem with it. You don't know what is in the hammer -- could be steel, could be titanium, could be uranium (you're not a scientist!) -- but you know that it has always worked for you. Your experience with the hammer is so positive, you would buy another hammer from the company again, without question. One day, th…

> No one would ever buy that hammer again, right? I mean, you might not, but I don't see telemetry as such an evil. It does help make the product better. So "no one" is a bit too strong here, try "no one with my mindset" ;)

Hum, no.

I had this belief before, that it helps makes the product better.

But I realized that telemetry is used against us. It helps the company push their own agenda, and manipulate the user.

For example, I'm used to update my Android apps manually. Google made it more and more difficult, version by version, to access the corresponding screen in the Google play app, in order to push for auto-update. They analyzed this through telemetry.

Re: 1Password to Add Telemetry

#200

Users: We want standalone non-subscription licenses! 1Password: I really wish we knew what users wanted. Users: Please don't move to Electron, I don't want Chrome bugs in my password manager. 1Password: I'm just baffled. We never hear from users. Users: Please, for the love of God, give us control over our vaults. Don't go cloud-only, we're begging you! 1Password: Better turn on telemetry. It's the only way to solve…

The problem here is the most vocal users are often not representative of the whole userbase. As a concrete response, I'm fine with the 1Password subscription, I think the new Electron rewrite is at least as good as the old one, and the cloud hosting is the whole reason I'm using 1Password. I just don't talk about it because what is there to say? They really wouldn't know except that I keep paying my bill.
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