Earlier quoted context omitted.
He's a CEO of a major company, man. They don't have actual work. This would be the most productive month of his life.
I was not expecting this Reddit level of comments on HN. Really hoping you are sarcastic.
Starbucks CEO will work a shift at the company’s cafes once a month
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Re: Starbucks CEO will work a shift at the company’s cafes once a month
#82Earlier quoted context omitted.
I think a week in warehouse might do good for them. Or as delivery driving...
My first career was a chef. When I asked a friend of the family who owned a restaurant when I was teenager what steps I should take to become a chef, the advice he gave was "Get a job as a dishwasher in a restaurant because the most important thing you need to know is to respect your dishwasher because anytime everything goes wrong and you are in a jam, it is your dishwasher who will save you." Unknown to me the rest…
Re: Starbucks CEO will work a shift at the company’s cafes once a month
#83Re: Starbucks CEO will work a shift at the company’s cafes once a month
#84Re: Starbucks CEO will work a shift at the company’s cafes once a month
#85Re: Starbucks CEO will work a shift at the company’s cafes once a month
#86Re: Starbucks CEO will work a shift at the company’s cafes once a month
#87highest paid barista ever
Maybe then both parties will come to realize whether or not the 3 orders of magnitude difference in pay is warranted.
[1]: https://www.businessinsider.com/starbucks-ceo-salary-laxman-...
Re: Starbucks CEO will work a shift at the company’s cafes once a month
#88I recall Amazon used to do something similar. Executives would sometimes take customer service shifts. The goal isn't PR or worker morale - most people see through stunts like that. The real goal is to help leaders better understand their product, its problems, and customer frustrations.
> Executives would sometimes take customer service shifts. This won't happen among most companies, but I'd love to see that become a common practice with at least some high-level developers. There's so many pain points in many customer service organizations that are easily solvable if a developer understood the frustration and waste with many customer service tasks. Nothing motivates more than having to do some annoy…
Re: Starbucks CEO will work a shift at the company’s cafes once a month
#89Earlier quoted context omitted.
Of course it is for PR, it would be really dumb to not publicize it. It would absolutely work in a sense. Of course the CEO will not get a real experience and of course no one will bring any real grievances to him. But the CEO will still get some exposure to day to day. It is still somewhat better than not doing it at all. It’s a good precedent to set and one can only hope more CEOs would follow
you are underestimating the impact of programs like this. The CEO will quickly spot broken processes and inefficiencies. Ass kissing can't make up for business problems. Beyond that, by working in a different store, gets a feel on how generic the approach can be, and where they need local optimizations. The only think you are taking out of the consideration is toxic lower management and asshole colleagues, but that's…
They will quickly spot what they perceive to be broken processes and inefficiencies, but they don't have real experience of the actual work at that level to be able to safely move Chesterton's fence.
Re: Starbucks CEO will work a shift at the company’s cafes once a month
#90I recall Amazon used to do something similar. Executives would sometimes take customer service shifts. The goal isn't PR or worker morale - most people see through stunts like that. The real goal is to help leaders better understand their product, its problems, and customer frustrations.