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Is something wrong with Amazon Photos? I lost 240k photos

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191–200 of 357 posts

Re: Is something wrong with Amazon Photos? I lost 240k photos

#191
post #16

This is just a reminder to take a backup of your cloud photos and store it locally (or other cloud provider). For example, with Google Takeout you can get a ZIP file with all your photos and videos from Google Photos.

That makes no sense. If you have backups locally, why store them on the cloud?

Off site!

Geographical separation is important if you're serious.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#192
post #177

It literally only has been 1 hour since OP posted that thread. I agree with all the points about having backups and/or using better service/self host etc., but IMO it's too early to conclude anything about this incident.

The point of these services is they're supposed to be an easy-to-use, worry-free photo backup. Amazon/Google/Apple should surely have the resources available to keep my photos stored somewhere with some redundancy. I don't want to worry about how they do it, but that's the idea. In exchange they're probably training image recognition algorithms or what have you on my photos, and I certainly wouldn't keep anything too…

I agree. One selling point of cloud services is that technical details, like backup, are managed for you.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#194
post #27

Just to add context - I do have backups, but they're spread across a myriad of different hard drives. I had used Amazon Photos to consolidate, and benefit from the facial recognition to be able to quickly locate pictures of family members quickly. I think that I'll give DigiKam another go, against the NAS loaded up. Thanks for the comments!

Digikam is the bees knees in digital asset management. I manage my personal photo archive with that, and it punches way above its weight.

I can’t find an arm image for macOS. That’s a bummer.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#195
post #163

Earlier quoted context omitted.

One backup is no backup. Two backups is one backup.

However great you think your backup strategy is, it probably doesn't seem so great when you lose your primary.

I had a pretty big incident mid last year, which will turn into a dramatic blog post eventually.

I didn't lose anything I've yet noticed. Very happy with how well the backup strategy held up, although potentially quite lucky the second on-site backup was unaffected. Didn't have to dip into the complexities of the off-site chaos (which reminds me...).

Re: Is something wrong with Amazon Photos? I lost 240k photos

#196

Earlier quoted context omitted.

> possibility of solar flares wiping out storage/data -- at my bank, on my hard drive and what not. Oh, one solar flare can solve global inequality in an instant! There money in all bank account would dissapear and the recently rich would have to pull themselves up by the bootstraps!

Not the ones who wrote 12 magic words on a piece of paper ...

What are you referring to?

Re: Is something wrong with Amazon Photos? I lost 240k photos

#197
post #141
post #132

Earlier quoted context omitted.

It depends on "recently". I contacted them (human, right away, speaking my language - I'm in EU and the store was in different country than mine) about a year or two ago where I had issue with my phone, and there was no issue to get my money back (Pixel 4 had issue with NFC not working correctly) - no "We will repair it", like any other retail store I used.

Last month here in UK. After a package was stolen from my doorstep but the delivery driver said it was handed to receptionist. We don't have a receptionist, or a reception! I'm a "high hitter" customer. I have prime and spend a hell of a lot of money with amazon every year so they tend to do what you ask eventually. But if you're a new customer or low value one your customer experience will be very very different. I…

"The 'computer' is lying" situation is a problem generally. I didn't receive a 16-port switch and another small item a few years back even though it was noted as delivered. Neither Amazon nor UPS would do anything about it. A couple weeks later (I think it had been snowing) I discovered the package tossed in a ditch to the side of my driveway. Everything was actually fine but I had reordered and didn't have a need for a second switch.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#198
post #185

This space is frustrating with any of the cloud vendors as they originally offered a lot of storage for free, then had to resort to various strategies to claw that back after it got expensive. Google is especially frustrating for me. By default, an Android tries to sync all videos and photos up to Google photos. You can turn that off, but not in any sort of granular way. For example, you can't say "sync photos, but d…

I suspect photos are used for classification and training purposes.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#199
post #185

This space is frustrating with any of the cloud vendors as they originally offered a lot of storage for free, then had to resort to various strategies to claw that back after it got expensive. Google is especially frustrating for me. By default, an Android tries to sync all videos and photos up to Google photos. You can turn that off, but not in any sort of granular way. For example, you can't say "sync photos, but d…

While I still use Google Photos, there are times that I don't want pictures I take with my phone to be synced to the cloud. Since Google Photos does not allow such functionality, I installed a second camera app. That app allows me to choose where the picture are saved, so I save them to a folder that doesn't get backed up by Google Photos.

It's annoying to have to do this, but at least I can finally choose what gets synced and what doesn't.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#200
post #16

This is just a reminder to take a backup of your cloud photos and store it locally (or other cloud provider). For example, with Google Takeout you can get a ZIP file with all your photos and videos from Google Photos.

So... what do y'all actually do with your hundreds of thousands of photos? I just bulk delete everything older than a month when my phone is low on storage. Do you ever actually go back and look at any of the hundreds of thousands of pictures? When do you do this?

I do cull/edit my photos but I have scanned photos going back to the 1960s that I look at from time to time.
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