They’ve been a bit over bloated for a while and honestly too many better alternatives out there
What? Name one product better than JIRA.
Linear
Atlassian to shed 5 per cent of workers
91–100 of 234 posts
Re: Atlassian to shed 5 per cent of workers
#92They should lay off 100% and go out of business. An entire generation of devs has suffered with Atlassian's broken, unscalable tooling. In my entire career I've never met someone who actually likes their products.
Developer here. I quite like Jira, I've never seen anything as fleshed out or complete as it is. At a previous startup, I used clubhouse.io, but I seriously missed Jira after a few months. I generally think Atlassian is a really solid company building good products and I really don't get the hatred. I'm also open to acceptable alternatives to Jira and Trello. Edit: ooh, just saw that they also own statuspage. And eve…
As someone who has worked on integrations with Jira for many years, it's the length of time bugs stay open. Our customers use Jira and they have to put up with its buggy behaviour that takes a very long time to get fixed or is just marked won't fix without explanation. Every product has bugs of course, but their attitude to them is quite bad. For example, there was a bug to do with epics and webhooks for years. Then they finally fixed it, then Jira "next gen" broke it again. Couple of years later it was fixed again. I understand from some ex employees that the Jira product is quite hard to work on, which makes sense given it's lifespan.
As a user, it's ok. It wouldn't be my 10th choice, but it's not the worst tracking tool out there.
Re: Atlassian to shed 5 per cent of workers
#93Earlier quoted context omitted.
way ahead of what? not github/lab
Yeah... I can't believe some of the people commenting here. When there's an article about China, and there's comments in defense of the CCP, we suspect trolls. But my experiences with every single Atlassian product are so bad that I can't help myself thinking that there's some sort of troll army at work here from the Atlassian Marketing department. Or my experiences with Atlassian have just been non-representatively…
Maybe that's why they hired so many people. An army of "devs" to market their products.
Re: Atlassian to shed 5 per cent of workers
#94They should lay off 100% and go out of business. An entire generation of devs has suffered with Atlassian's broken, unscalable tooling. In my entire career I've never met someone who actually likes their products.
Developer here. I quite like Jira, I've never seen anything as fleshed out or complete as it is. At a previous startup, I used clubhouse.io, but I seriously missed Jira after a few months. I generally think Atlassian is a really solid company building good products and I really don't get the hatred. I'm also open to acceptable alternatives to Jira and Trello. Edit: ooh, just saw that they also own statuspage. And eve…
As someone who never watched Gavin+Stacey, and cannot be held accountable for James Corden, I did, on the other hand recommend to my Megabank employer, way back in the 00s that we purchase Jira. I know we spent $$$$$ on it, and therefore helped Atlassian grow into what it is today.
Back then, Jira really was good and fast compared to everything else, which was pretty much bugzilla or a roll-your-own corporate ticket system. It was also the first thing we managed to get a bidirectional link from an issue into Subversion commit messages and back again, and it ticked all the boxes for... a development team.
Then came the "let's make it a generic issue tracker" approach, so yes, "as fleshed out or complete as it is" is indeed true. They've chased every niche that they can find that needs an issue tracker but making it so configurable.
It's just a shame it's a complete dumpster fire now. Slow. The search never returns what you're looking for (Confluence is worse if that's possible), and at some point and size, you're going to need a full time member of staff to look after... an issue tracker.
This feels like we're almost at one of those moments where Slack came along and reinvented all the instant messengers, and whatsapp/discord/whatever replaced skype (or arguably MS did that all by themselves). I know the apocryphal story for start ups is 'don't write a TODO list app, or an issue tracker', but there should be a better alternative. Youtrack always feels like it should get more traction, but perhaps Jetbrains are happy with it being an MVP for their own purposes.
Re: Atlassian to shed 5 per cent of workers
#95Earlier quoted context omitted.
I think you’re confusing your opinion with reality, the truth is Jira (I presume this is your real complaint?) is fine and works well enough for most people they can just get on with it.
It's fine? Okay, we can quibble about the exact qualification. But I, like many others, am often quite upset about all sorts of stupid inefficiencies of Jira, and, to give a nod to a sibling thread: Bitbucket even more so. Now, you say "fine", I say very mediocre . And the thing with developers and their tooling is that we're often quite spoiled such that this mediocrity just doesn't sit well with us. In a lot of pla…
Some people are ok with mediocre, and that too is "fine", but you're right, Atlassian products are shite, they persist because of their ubiquity not because anyone I know or have ever worked with wants to use them.
Thankfully, they told industries like mine to go fuck ourselves when they discontinued the self-hosted options, and thanks in part, to COVID, there has been a lot of competition growing lately for developer tools like these.
Re: Atlassian to shed 5 per cent of workers
#96Earlier quoted context omitted.
Believe it or not, about 15 years ago, Atlassian tools were far better than their competitors.
I'm sure they were better. This was before the trend of hiring frontend JS developers and making up busywork to justify their salary and reimplementing worse versions of solved problems. I remember using Jira in 2017 on a "legacy" project (as opposed to the "next generation project" as they call it). It was fine. I don't mind backend slowness - one second is no big deal in the grand scheme of things. I actually liked…
Completely agree. It's incredible that Atlassian haven't fixed it yet, since they will eventually be replaced if they don't. Makes me wonder what it will take for Atlassian to eventually be replaced, since the users affected by it are typically not the purchasers.
Re: Atlassian to shed 5 per cent of workers
#97Earlier quoted context omitted.
I oversee multiple teams and have one R&D team that I built. Hired every person. They are all far better coders than I. But I’m the outward face negotiating for resources. And my team using Jira helps me get them resources. I use Jira with them. I’m also pulling tasks across the board. The brutal reality is it’s my reputation that brings in money and resources. I need to effectively estimate what we can do. And Jira…
Small Jira instances usually aren't a problem. It's the ones with thousands of projects or plugins. It's the way enterprises force developers to use Jira so they can have "visibility". The problem with the visibility those corporations think they have is that it's incomplete. That incompleteness is a mixture of things: - Jira isn't well integrated to things like GitHub Enterprise or GitLab Enterprise. Instead it trac…
I think the problem with observability/visibility/monitoring is: you need a good internal model of the domain to have any insight. When people see a aesthetically pleasing dashboard that makes sense to them, they think they have insight.
It should be the other way around, because once you have a good mental model, you can get the data you need without it being plated for you. But the presentation fools people into thinking they have insight, so they come to depend on the tools that generate this illusion of insight.
It's not too dissimilar from powerful people being cut off from reality by sycophants and yes-people. Or managers who say 'bring me solutions not problems'. Once you outsource filtering, you lose control.
Re: Atlassian to shed 5 per cent of workers
#98Earlier quoted context omitted.
9000 people who make products that suck should do something else with their lives. Does that mean they will lose their jobs? Yes. It's still the best outcome for the world and those people will get other jobs, hopefully making better products.
I think you’re confusing your opinion with reality, the truth is Jira (I presume this is your real complaint?) is fine and works well enough for most people they can just get on with it.
is there maybe some jiraisactuallynotbad.com place where I could read on how people use jira as a tool and get stuff done? All I see are rage posts and sites that roast jira, bordering on rage hate that systemd was getting.
whenever i try and use jira to get things done, it is genuinely bad tool.
As an example, low priority issue that blocks high priority issue is not automatically promoted. This single thing makes jira unfit for its primary purpose in my eyes
Re: Atlassian to shed 5 per cent of workers
#99Re: Atlassian to shed 5 per cent of workers
#100Earlier quoted context omitted.
I think you’re confusing your opinion with reality, the truth is Jira (I presume this is your real complaint?) is fine and works well enough for most people they can just get on with it.
is there maybe some jiraisactuallynotbad.com place where I could read on how people use jira as a tool and get stuff done? All I see are rage posts and sites that roast jira, bordering on rage hate that systemd was getting. whenever i try and use jira to get things done, it is genuinely bad tool. As an example, low priority issue that blocks high priority issue is not automatically promoted. This single thing makes j…
That's perfectly configurable in 5 minutes with an automation.
Jira out of the box doesn't make your company suddenly more productive. Just like Office 365 doesn't magically work. You need good governance, administration / configuration and proper training to make it generate added value.