31–40 of 341 posts
And they also teach employees how to Communicate with Care: always CC a lawyer and ask a question. https://arstechnica.com/tech-policy/2022/03/google-routinely... The issue here is not so much that Google is playing these games but how this draws energy away from OTHER games-- i.e. shipping and keeping alive new products and offering real customer service for existing ones.
Earlier quoted context omitted.
[flagged]
Economics isn't culture. "Culture war" isn't just "disagreements", it's disagreements about things that only exist in the realm of culture, e.g. saggy pants or watching people of the same gender kiss on TV. Economics, in fact, plays a central role here, given the profit motive that, to the bad actors, justifies these actions despite their illegality.
https://en.m.wikipedia.org/wiki/Culture_war
It sounds like you are confusing culture with aesthetics.
And they also teach employees how to Communicate with Care: always CC a lawyer and ask a question. https://arstechnica.com/tech-policy/2022/03/google-routinely... The issue here is not so much that Google is playing these games but how this draws energy away from OTHER games-- i.e. shipping and keeping alive new products and offering real customer service for existing ones.
> always CC a lawyer and ask a question People would add lawyers like this, but (a) it wasn't something the trainings said to do, (b) the lawyers hated it, and (c) it doesn't work. (I used to work at Google, speaking only for myself)
https://www.courtlistener.com/docket/18552824/512/1/united-s... > The Federal Rules of Civil Procedure required Google to suspend its auto-delete practices in mid-2019, when the company reasonably anticipated this litigation. Google did not. Instead, as described above, Google abdicated its burden to individual custodians to preserve potentially relevant chats. Few, if any, document custodians did so. That is, few cu…
This is particularly funny because one way Google scams people to get them to buy more storage space is by moving deleted drive/Gmail items to the Drive Trash instead of deleting them. So when you try to clear space by deleting emails etc., it doesn't seem to help. Furthermore, even if you clear your Trash, it can take hours to take effect (for Some Reason), making it seem like you need to just give up and buy more s…
(... and the reason Google does Drive Trash is that destroying user data is a much worse user experience than letting the delete be lazy, even when the user has given signal they want the data destroyed. There's decades of UX research to back that assertion; it's why "trash cans" were created in the first place as a UI abstraction.
Internal to Google, if you want to blow your whole leg off and disrupt your career by deleting some critical info, that's on you. Outside Google, they try to provide a better experience for their users).
Is the DoJ's argument that if you anticipate being sued in the future, you're not allowed to use private messaging at all?
It was a cron job your honour
https://www.courtlistener.com/docket/18552824/512/1/united-s... > The Federal Rules of Civil Procedure required Google to suspend its auto-delete practices in mid-2019, when the company reasonably anticipated this litigation. Google did not. Instead, as described above, Google abdicated its burden to individual custodians to preserve potentially relevant chats. Few, if any, document custodians did so. That is, few cu…
https://www.courtlistener.com/docket/18552824/512/1/united-s... > The Federal Rules of Civil Procedure required Google to suspend its auto-delete practices in mid-2019, when the company reasonably anticipated this litigation. Google did not. Instead, as described above, Google abdicated its burden to individual custodians to preserve potentially relevant chats. Few, if any, document custodians did so. That is, few cu…
This is particularly funny because one way Google scams people to get them to buy more storage space is by moving deleted drive/Gmail items to the Drive Trash instead of deleting them. So when you try to clear space by deleting emails etc., it doesn't seem to help. Furthermore, even if you clear your Trash, it can take hours to take effect (for Some Reason), making it seem like you need to just give up and buy more s…
https://www.courtlistener.com/docket/18552824/512/1/united-s... > The Federal Rules of Civil Procedure required Google to suspend its auto-delete practices in mid-2019, when the company reasonably anticipated this litigation. Google did not. Instead, as described above, Google abdicated its burden to individual custodians to preserve potentially relevant chats. Few, if any, document custodians did so. That is, few cu…
This is particularly funny because one way Google scams people to get them to buy more storage space is by moving deleted drive/Gmail items to the Drive Trash instead of deleting them. So when you try to clear space by deleting emails etc., it doesn't seem to help. Furthermore, even if you clear your Trash, it can take hours to take effect (for Some Reason), making it seem like you need to just give up and buy more s…