91–100 of 329 posts
Never entirely trust what is said to you to secure/continue a sale, unless you have it written in a contract.
> … "Enterprise wise, that's up to you and you could likely get away with utilising self-serve as you go
… especially if what sales say to you is couched in vague works like “likely to get away with”.
4 Billion requests per month involving 1 Petabyte of traffic doesn't seem like a "small SAAS", at least packet-wise. If its small revenue-wise, addressing that is a business concern as important as having your platform throttled for using the cheapo economy edition tier of whatever you've signed up for with Cloudflare. Did Cloudflare issue any formal communication with you warning about usage and how it violates cont…
- Is that a good way to get cheap "influencers"?
- Are there companies helping you measuring the potential "outreach" of your customers in case you piss them off?
> when I got approached by Cloudflare sales team I explicitly asked if I can still be on pay as you go/self server model and reply was: Never entirely trust what is said to you to secure/continue a sale, unless you have it written in a contract. > … "Enterprise wise, that's up to you and you could likely get away with utilising self-serve as you go … especially if what sales say to you is couched in vague works like…
Cloudflare has non-transparent pricing, unlike AWS, which will charge you for every thing with detailed usage tracking. When ever there is non-transparent pricing, it's scary to try and use an infrastructure related service. The sales teams can't go around saying that you are not a profitable customer, and they can't argue with the marketing team to be more honest about pricing on the pricing page. So, end result, le…
Earlier quoted context omitted.
Outage started around 00:00UTC today. I was able to contact via support chat to confirm it's indeed Cloudflare related issue as wasn't sure as it's not displayed in any form on Cloudflare dashboard that indeed account is restricted. That was around 8AM UTC. Since then I also contacted with sales team (got the details already as they approached me in last few weeks as mentioned before) in order to upgrade to Enterpris…
> Since then I also contacted with sales team … in order to upgrade to Enterprise plan as it seems like the only solution Talk about coercion. Considering that you weren’t, technically speaking, violating any terms of service, this response from them leaves a very bitter taste in my mouth. Good luck, and thank you for sharing this with us all.
i'm about to move a significant amount of traffic to cloudflare. holding off until i see how this is handled. Can you please update this to reflect the total time of service outage and time to resolve. As a busy tech company, this is an unneeded problem. We pay cloudflare to be fast. Not make our sites slow and unresponsive.
Outage started around 00:00UTC today. I was able to contact via support chat to confirm it's indeed Cloudflare related issue as wasn't sure as it's not displayed in any form on Cloudflare dashboard that indeed account is restricted. That was around 8AM UTC. Since then I also contacted with sales team (got the details already as they approached me in last few weeks as mentioned before) in order to upgrade to Enterpris…
However, good luck. And hope your enterprise contract with Cloudflare will be limited only to amount of time you need to migrate from their platform.