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Digitec Galaxus now displays warranty score and return rate

galaxus.ch

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Re: Digitec Galaxus now displays warranty score and return rate

#241

Post by CaptainZapp »

ornornor wrote: post #202
huhtenberg wrote: post #131

Earlier quoted context omitted.

Believe it or not, but theirs are the lowest prices in Switzerland.

I like galaxus too but they’re not the cheapest. Most of their stock can be had cheaper from other online Swiss retailers. Toppreise and google shopping (yeah…) often can find better deals on the same items even after shipping.

That may be true. But overall their prices are pretty reasonable.

Personally, I prefer paying a few francs more and in return get the certainty that I get what I ordered reasonably fast.

I never had a problem with deliveries from them, alas, high ticket items I picked up personally.

The only one time where they couldn't deliver a couple of USB chargers for a couple weeks because it was out of stock and the supplier couldn't supply I cancelled the pending order and had the money credited to my credit card.

Not having to deal with some dodgy outfit is worth the slight surcharge to me.

Re: Digitec Galaxus now displays warranty score and return rate

#242

Post by ulimn »

ThreeFx wrote: post #205
sfc32 wrote: post #200

I live in Switzerland and shop a lot from Galaxus. This new initiative is very welcome and innovative, I hope other retailers follow and especially manufacturers stop shopping products that end up in landfill. Galaxus is great in terms of range and delivery time. They have local stores in city centers where you can pick up items to get them even quicker and avoid the packaging associated with shipping. However, their…

Why is that terrible? Presumably it is much harder to sell now. If you didn’t want it, why buy it in the first place?

Also, I think in case of a lot of stuff it's hard to tell if you also used it once or twice (e.g. small electronics which can be easily re-packaged).

Re: Digitec Galaxus now displays warranty score and return rate

#245

Post by saiya-jin »

moffkalast wrote: post #150
huhtenberg wrote: post #131

Earlier quoted context omitted.

Believe it or not, but theirs are the lowest prices in Switzerland.

Oh I believe it. But that's kind of like being the poorest billionaire, you're still a billionaire. With the EEA being what it is, I'm really surprised they can keep afloat since ordering from literally anywhere else ought to be cheaper just by labour costs involved alone. These days even Amazon.de doesn't get many of my orders anymore since they're reselling the exact same crap Aliexpress has for a quarter of the pr…

I guess you never heard about Swiss import tax, and overall you don't seem very familiar with topic. They have no competition here, they offer maybe 50x more products than available in rest of eshops, and most have actually in warehouse. Stuff you simply can't buy elsewhere and its either not shipped into CH at all (thank you, Amazon) or at higher prices and utterly crappy warranty.

Re: Digitec Galaxus now displays warranty score and return rate

#246

Post by saiya-jin »

ornornor wrote: post #203
lclc wrote: post #161

Earlier quoted context omitted.

Electronics are actually cheaper in Switzerland than in most countries, thanks to low VAT.

Not quite true, once you vos der VAT on these is 7% in CH but 20+% in the EU. Things should therefore be at least 13% cheaper in CH but they aren’t because reasons.

Most of electronics truly are, if they are sold officially here, even if eshop margins are a bit higher. And its closer to 8% on non-essential items (food, books) where its below 3%.

That's how you do VAT, compared to all EU countries around who screw their population left and right because they have big public debts and getting worse, while employing armies of unemployable bureaucrats who do almost nothing and have ridiculous safety and social nets.

The world could learn a thing or two on how Swiss run things in general and especially government stuff, but the problem is this is not transferable elsewhere, people are simply... different to be polite.

Re: Digitec Galaxus now displays warranty score and return rate

#247

Post by saiya-jin »

dd36 wrote: post #231
shard wrote: post #152

Earlier quoted context omitted.

Amazingly enough this can happen in the US as well. About 15 years ago I went to a sleepy little town in Northern California (might have been near Novato), where there was a used bookstore with nobody working. You pay what you think the book is worth, and just put your money in the tin by the door. Wonder if that bookstore is still around.

That’s how grocery stores work now.

We have one such local produce shop in our village in western Switzerland. Nobody around, there is scale, you can pay digitally by Twint (or leave cash). Tons of farms around have ie chicken eggs or wine grapes or other products with (weather-proof) tin box (or QR code sticker for Twint) and scale for weighting, nobody around and you just go and take what you want.

Then I go home to eastern Europe (we call it central Europe back home, lol nobody wants to be branded as east European since it reeks of russian association which for a long time means something very negative) and kleptocracy is visible literally everywhere on all levels of society, its nauseating beyond any tolerance from me... Its impossible for me to accept it once I've experienced much better society. One of the reasons to never move back and not raise kids back there, even if whole family is far (which is not always a bad thing).

Re: Digitec Galaxus now displays warranty score and return rate

#248

Post by saiya-jin »

moonchrome wrote: post #64
dguest wrote: post #48

Earlier quoted context omitted.

Go to an unoccupied mountain hut, drink the beer, eat the food, use the wood for the stove, use the med kit (better to leave the morphine...), sleep in the beds, take some of the local cheese, and then leave your payment in the cookie tin, using the other few hundred CHF already there to make change. Just be sure to mark everything in the ledger, so the hut warden can replace it easier.

Considering how many of my Balkan countrymen moved there I doubt this works.

I've experienced this even in French mountain huts, during winter there is no guardian and usually only part of the hut is available for whoever comes. Use fuel, any other material, leave some money behind. Everybody chipped in. Pretty good to keep them running long term, it ain't easy or well paid job.

Re: Digitec Galaxus now displays warranty score and return rate

#249

Post by saiya-jin »

RajuVarghese wrote: post #188

This post in HN has made my day! I have been a Digitec customer for over 15 years and I still buy all my tech items from them. Or from Galaxus if it is a non-tech. I am thrilled to see this "little Swiss" company getting wider exposure. I am glad to say that my overall experience with them has been 5-star. I remember I bought computer components from them in the early days as that was the cheapest way to get a custom…

For many items, they have much bigger stock than anybody else. Ie kids stuff and toys etc. You open similar category on web, and there is 10,000 products when any competition has 200. Often if I look for something a bit non-mainstream, they are the only one in CH who has it, at reasonable prices.

Re: Digitec Galaxus now displays warranty score and return rate

#250

Post by foobarbecue »

smcl wrote: post #212
ajsnigrutin wrote: post #138

Earlier quoted context omitted.

> - one click "deliver to my closest branch and I will pick it up and pay there so I don't have to muck around with online payments" option I've started using this as much as possible, especially during christmas. You find something, "in stock", supposed to be delivered the next day or a day after, you order, then nothing one day, two days, three days, then you call, "yeah, it's still with the distributer, it'll be r…

You have more patience than me. If that happened to one of my orders I wouldn't just change from delivery to in-store pickup, I would simply stop ordering from that store altogether.

What ajsnigrutin is describing recently happened to me with Lenovo (2nd offense) and backcountry.com (1st). It seems like companies are getting more "approximate" about their inventories :-(
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