This is just straight up an ad. This should be removed.
Any product announcement is an ad. This happens to be an interesting innovation in online retail, quite on point for this site.
Digitec Galaxus now displays warranty score and return rate
111–120 of 281 posts
Re: Digitec Galaxus now displays warranty score and return rate
#112Even tough I like this feature. The title is misleading. It doesn't show the return rate of the product you are seeing. Example, Go here, randomly chosen https://www.digitec.ch/en/s1/product/yamaha-rx-v4a-52-channe... And then scroll down and click warranty and then click "Detailed view", it says > How often does a product of this brand in the «AV Receiver» category have a defect within the first 24 months? This does…
Re: Digitec Galaxus now displays warranty score and return rate
#113Earlier quoted context omitted.
For starters, EU law requires the right to return no-questions-asked within a minimum 14 days (many places honor 30 days). In the US, there is no such law, though many retailers do it anyway. Some states, however, have implemented such laws, but it's not nationwide.
* if unopened and unused.
in the EU, you can return things after using them, no problem
Re: Digitec Galaxus now displays warranty score and return rate
#114Earlier quoted context omitted.
I've spent a five-digit sum at Galaxus/Digitec, and never returned anything. So the typical product having a 3% return rate is quite surprising.
As an avid user of Geizhals/Idealo price comparison sites I wonder why you pick Galaxus over other reliable retailers.
Re: Digitec Galaxus now displays warranty score and return rate
#115Earlier quoted context omitted.
I had the opposite experience. Bought a 75” tv there. It had an extremely uneven backlight (clouding). Support told me to send it in for inspection. Tv broke on the way there. They kept it for three weeks and sent it back without mentioning that the panel was broken on arrival. After that they refused to cover it because it was my fault for not packaging it correctly. We finally settled on 50:50, so I got half my mon…
The having to ship it back is a problem with a lot of warranty these days. I have a BenQ monitor that started failing after less than a year, but since I don't have the original packaging I can't get warranty work. As TVs/monitors get larger, are we really expected to keep all of that packaging in case of warranty issues? I'm just eating the loss and will add BenQ to my list of no-gos but there needs to be a better s…
Depends on where you live and your consumer protection laws. In some places there are laws/rulings stating that no, you don't need to keep original packaging - especially for statutory minimum warranties.
If there are no laws it's up to the discretion of the seller.
Re: Digitec Galaxus now displays warranty score and return rate
#116Re: Digitec Galaxus now displays warranty score and return rate
#117I love Galaxus! Most online retailers could probably increase their revenue by xx% just by copying some of their patterns. - price history so you can see when sales are fake - one click "deliver to my closest branch and I will pick it up and pay there so I don't have to muck around with online payments" option - automatic high quality translation of all product information and reviews into all offered languages - sim…
Re: Digitec Galaxus now displays warranty score and return rate
#118I love Galaxus! Most online retailers could probably increase their revenue by xx% just by copying some of their patterns. - price history so you can see when sales are fake - one click "deliver to my closest branch and I will pick it up and pay there so I don't have to muck around with online payments" option - automatic high quality translation of all product information and reviews into all offered languages - sim…
> - price history so you can see when sales are fake in case you were unfamiliar https://camelcamelcamel.com/ does this for amazon
Re: Digitec Galaxus now displays warranty score and return rate
#119I love Galaxus! Most online retailers could probably increase their revenue by xx% just by copying some of their patterns. - price history so you can see when sales are fake - one click "deliver to my closest branch and I will pick it up and pay there so I don't have to muck around with online payments" option - automatic high quality translation of all product information and reviews into all offered languages - sim…
> - price history so you can see when sales are fake in case you were unfamiliar https://camelcamelcamel.com/ does this for amazon
Re: Digitec Galaxus now displays warranty score and return rate
#120Their UI is so much ahead any e-commerce website I ever seen.