I run a centralized data and analytics team at a large, online university that primarily serves adult learners. I’ve been responsible for our data and analysis for 10 years.
I think this article rings true for most universities, but for some, like mine, we’ve had unified systems for the last 20 years. While that’s been helpful in a lot of ways, the primary thing we’re looking for - helping students graduate and get better jobs than they have today - is surprisingly challenging. Adult learners often fail to finish school for a variety of reasons, most of which aren’t academic and often can’t easily be forecast using all available data.
Unifying data sources or mining them further doesn’t solve student health issues, childcare, jugging work responsibilities with school, etc.
What’s more, universities are slow-moving, heavily bureaucratic, and highly regulated. So even when we have good ideas to relieve burden those often come head to head with accreditation rules, financial aid regulations.
In my opinion, for my students at least, data is the least of our problems.