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Tell HN: Google Cloud lets anyone add you to a project without your permission
81–90 of 130 posts
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#82A company without customer support is incentivizing everyone to blare every single problem to the largest possible audience. The overall impression is that the company's products are unpleasant and dysfunctional. It's the opposite of advertising. Is not having support really worth the damage this causes to a brand? That said, many people treat support so badly that offering it may be worth avoiding on principle.
GCP has paid support, it starts at around $30/month and gets you an assigned human within 4 hours or something.
Yeah, which really sucks if you don't want to shell out that money. I don't have paid support and had to go through their billing support line (the only support line they offer for non paid customers)
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#83Earlier quoted context omitted.
Not a googler, but: this is absolutely right. Chargebacks are the mutually assured destruction of banking. There’s nothing wrong with firing a nuclear weapon if you truly feel it’s in your best interests; if you do, expect that your adversary will respond in kind and terminate all business with you now and in the future. Sometimes that’s the right move, sometimes it’s not, just go into it with eyes open.
If you have a billing agreement in place with a company, doing a chargeback is just nullifying a payment. The balance can still be sent to collections.
Very possibly. If that happens, on the one hand, you’ll definitely escape algorithmic support - you’ll be in a world where people have to listen. On the other, they’ll only respond to certified mail.
I doubt Google would send anyone to collections in these circumstances. But - Careful what you wish for!
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#84Earlier quoted context omitted.
> Is not having support really worth the damage this causes to a brand? Once you reach a certain size the reputation of your brand is almost meaningless. Some of the largest and most successful companies around are almost universally hated and have terrible reputations. Those companies don't care and they continue to make unpopular decisions and actively screw over their customers and their employees all while pullin…
Maybe your confounding "large company" with monopoly or duopoly? Can you give examples of large companies with more than 1 competitor who get away with treating customers badly in the long run?
Depends on your definition of monopoly I guess. AT&T, Amazon, Comcast, Google, Paypal, Exxon, Microsoft, Philip Morris, DuPont, Facebook, Monsanto, Electronic Arts, and United Airlines are all very much hated and there are "alternatives" and "competitors" enough that they aren't illegal monopolies under our current and admittedly broken laws (although some of them have been in trouble previously)
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#85If this seems like a project that this other company actually uses for anything important, you could start doing things like deleting random cloud resources, like compute instances, storage buckets, etc. (I guess it depends on what permissions they granted your account, though.) That'll definitely get their attention, since they seem to be ignoring your emails. There's risk, though, whenever you do something that loo…
In my case, I can’t even do that. They added me but with view only permissions. Plus I don’t want to do it as it’s unethical
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#86Earlier quoted context omitted.
Over the past serval months I realized with certainty that I should never use my personal Gmail account for any other Google services. Gmail is Gmail only, for everything else create separate Google accounts you are not afraid to lose.
That's not good enough, they relate multiple accounts too, sometimes incorrectly. IIRC a company got their project booted from the play store, because one of the developers accounts got a black mark.
I don’t think Google will resort to matching my accounts by IP address or some fingerprinting technique.
In any case, I am in the process of migrating off Gmail too, it just takes a lot of effort. But to your point, I should probably also download all my gmail data and archive it just in case.
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#87I open a ticket exactly 6 years and 1 day ago regarding exactly this same issue: https://issuetracker.google.com/issues/35903415?pli=1 . Guess that they will never fix it.
And your ticket has a reference to another from 2011! 11 years!
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#88I open a ticket exactly 6 years and 1 day ago regarding exactly this same issue: https://issuetracker.google.com/issues/35903415?pli=1 . Guess that they will never fix it.
This is what I don’t get about google. I was all in on their ecosystem but then things like google speakers not working with google work calendars despite thousands of requests for 5 plus years. Meanwhile Amazon added feature to echo quickly. Then stuff like this, they just do not care / have any kind of a customer focus
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#89I stopped using Google Calendar years ago because it was possible for anyone with my email address to add events to my calendar, and I couldn’t decline or remove them. Not sure if this is still the case.
Re: Tell HN: Google Cloud lets anyone add you to a project without your permission
#90I open a ticket exactly 6 years and 1 day ago regarding exactly this same issue: https://issuetracker.google.com/issues/35903415?pli=1 . Guess that they will never fix it.
And your ticket has a reference to another from 2011! 11 years!
And there is even a change.org petition https://www.change.org/p/google-inc-google-needs-to-fix-issu...