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How Twitter moderated the Covid debate

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Re: How Twitter moderated the Covid debate

#391

I wonder why people believe that CDC must always be right, and therefore any doubt or challenge to CDC’s messages is misinformation that is worth banning. I thought every school in a modern society teaches student not to blindly trust the authority.

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Re: How Twitter moderated the Covid debate

#393

OK, so here's the key bit: "Twitter executives did not fully capitulate to the Biden team’s wishes. An extensive review of internal communications at the company revealed that employees often debated moderation cases in great detail, and with more care for free speech than was shown by the government. ... But Twitter did suppress views—and not just those of journalists like Berenson. Many medical and public health pr…

> it shows that the government leaned on Twitter to do what it wanted but not able to mandate it,

Why does a government has to "lean" on a private media company in a "democrat" and "liberal" democracy? Not able to "mandate" is total bs, see the Pentagon-related leaks where there wasn't any need of any "mandating". If anything, this shows how hypocritical the whole industry has become, including many of its workers.

Hopefully this will scare away all potential future Aaron Swartz-es from this industry, or from the main parts of it at least, and hence bring it all down a peg or too.

Re: How Twitter moderated the Covid debate

#394

Earlier quoted context omitted.

Disinformation. In the case of QAnon I'd go one further and call it a psyop. The idea that it's all just a big laugh carried out by Jim Watkins or some 8chan randos is risible.

Was def some sort of psyop.

By whom? Who benefits aside from enemies of Western democracies?

Re: How Twitter moderated the Covid debate

#395

Original title is "How Twitter Rigged the Covid Debate". Why the change from "Rigged" to "Moderated"?

"Rigged" is unnecessarily inflammatory and reduces credibility. It'd be equivalent to WSJ using the term when covering RoaringKitty and the GameStop news event.

Re: How Twitter moderated the Covid debate

#396
post #384

OK, so here's the key bit: "Twitter executives did not fully capitulate to the Biden team’s wishes. An extensive review of internal communications at the company revealed that employees often debated moderation cases in great detail, and with more care for free speech than was shown by the government. ... But Twitter did suppress views—and not just those of journalists like Berenson. Many medical and public health pr…

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Re: How Twitter moderated the Covid debate

#397
post #59

Earlier quoted context omitted.

I don't know. It should (and I think has) increase distrust in social media and big tech/gov but distrust in pharma? I don't know. I'm still waiting for everyone to drop dead from vaccine related injuries (I've paid this more earnest attention than most people this glib at least) — most people, I think correctly for the most part, regard the nu-antivax thing that came about during covid to basically be the realm of i…

man, skip talking about the vaccines, what about the refusal to simply utilize MASKS ???

It wasn’t simple. Next time, it will be important to be transparent about the tradeoffs of different types of material, and any need to route masks towards certain sectors being temporary. The strategy to feed the public a series of simplified messages was harmful from a public health perspective and sets the next pandemic response up for unnecessary challenges. All this is compatible with mandatory mask wearing, too.

The rhetoric from the public about masks being simple and obvious had the same problem on the friends-and-family scale.

Re: How Twitter moderated the Covid debate

#398

OK, so here's the key bit: "Twitter executives did not fully capitulate to the Biden team’s wishes. An extensive review of internal communications at the company revealed that employees often debated moderation cases in great detail, and with more care for free speech than was shown by the government. ... But Twitter did suppress views—and not just those of journalists like Berenson. Many medical and public health pr…

The government shouldn't be doing that. Also, it's important to break down what is meant by "the government" here -- it was the FBI attempting to suppress a news story which later turned out to be true about the son of a candidate for president. That sort of thing should not happen.

Secondly, this kind of moderation is counterproductive. It gives all the conspiracy theorists a true conspiracy to point to -- they really are being suppressed by "the man" or "the Feds" or whatever. Also, no matter how much stuff gets moderated, the left will never be happy.

End result: everyone is mad at Twitter, nobody trusts anything, conspiracy theorists get to make true claims about suppression, and more people are attracted to misinformation because it was suppressed -- e.g. "the government doesn't want you to know this!" or "see what the government is trying to hide from you!"

Re: How Twitter moderated the Covid debate

#399

OK, so here's the key bit: "Twitter executives did not fully capitulate to the Biden team’s wishes. An extensive review of internal communications at the company revealed that employees often debated moderation cases in great detail, and with more care for free speech than was shown by the government. ... But Twitter did suppress views—and not just those of journalists like Berenson. Many medical and public health pr…

> But Twitter did suppress views—and not just those of journalists like Berenson. Many medical and public health professionals who expressed perspectives or even cited findings from accredited academic journals that conflicted with official positions were also targeted. ... There were three serious problems with Twitter’s process [bots, contractors, and biased decision making by top level execs]".

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These debates are always tricky because as things start to get more polarized, people start to expect you to either be fully on board with Twitter as it was or fully on board with Musk's running of the place. Twitter did have moderation issues. And governments do try to weigh in on moderation decisions from companies, sometimes appropriately and sometimes inappropriately. But all of Musk's takeaways about those problems are wrong.

Twitter is a pretty good example of the difficulties of getting moderation to scale and how that can go wrong. They were in an unfortunate position of needing to figure out what medical debate was legitimate and what debate wasn't legitimate. And that was made more difficult because of the top-level executive decisions, because of poorly trained moderators, and because of a reliance on automated moderating that couldn't take tweet context into account.

And those are all real problems! They're not surprising problems, they're not a revelation, they're probably not the biggest issue facing free speech today, but yeah, they're real problems.

But what's Elon's reaction? Musk comes into this situation and slashes the moderation team, leans even more heavily into AI moderation, starts crowdsourcing decisions (because heaven knows random internet crowds definitely won't be vulnerable to group-think during contentious public debate /s), and pushing more moderation decisions to the executive level rather than into independent moderation boards that would be trying to resist personal bias in their decisions. He basically leans into every single decision up above that was problematic about how Twitter handled Covid moderation.

Even where government involvement is concerned -- if you're concerned about government pressure on your moderation team, one thing you could do to combat that pressure is have a strong legal team that helps respond to these requests. So naturally Elon gutted that team too. Because hey, who needs a bunch of lawyers who are specifically trained to respond to legal threats to free speech and who have a ton of practical experience arguing for those rights in court? They were probably Democrats or something, better to get rid of them. /s

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The whole thing is just a bunch of people taking somewhat concerning but also relatively unsurprising information and treating it like it's the end of the world and the most important free speech issue of our time; and then... not doing anything to fix the problems. The whole story begins and ends at the outrage and the outrage is all that they're interested in. There's zero followup from Musk about actually solving any of these problems, he's gone in the opposite direction of a solution.

There are real free speech advocates who took issue with how Twitter handled moderation; but my guess is that most of them have probably moved to Mastodon by now because the overall ActivityPub ecosystem is more censorship-resistant than Twitter is and is better positioned to reject government pressure to censor. Meanwhile Musk's strategy is that he'll be very mad about moderation going wrong, and that will somehow fix things.

You literally have the person breaking this story calling out specific problems with Twitter's moderation process, and they're all problems that Musk has been doubling down on. I don't know how to take that response seriously.

Re: How Twitter moderated the Covid debate

#400

OK, so here's the key bit: "Twitter executives did not fully capitulate to the Biden team’s wishes. An extensive review of internal communications at the company revealed that employees often debated moderation cases in great detail, and with more care for free speech than was shown by the government. ... But Twitter did suppress views—and not just those of journalists like Berenson. Many medical and public health pr…

> it shows that the government leaned on Twitter to do what it wanted but not able to mandate it, Why does a government has to "lean" on a private media company in a "democrat" and "liberal" democracy? Not able to "mandate" is total bs, see the Pentagon-related leaks where there wasn't any need of any "mandating". If anything, this shows how hypocritical the whole industry has become, including many of its workers. H…

"Why does a government has to "lean" on a private media company in a "democrat" and "liberal" democracy?"

There are people within the government whose job it was to respond to the covid pandemic. Part of that response involved educating the public about the disease and best practices related to it, which therefore included fighting misinformation. Misinformation is spread on platforms such as Twitter, so it made sense for the government to communicate with Twitter and let them know what it considered to be a good course of action. Do you disagree with this explanation?

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