91–100 of 144 posts
yeah. the service that got traction because paypal fucking sucks is now rapidly becoming just as bad
From the documentation side it still kicks paypals ass all over the floor. Will definitely be collating the few stories of this I've seen though. We have a couple of large clients considering moving from PP to stripe, and while slow and somewhat useless, they could always talk to a human account manager at PP..
You can find similar stories about literally all online payment processors, including Paypal, Stripe, & all the "legacy" ones too (like First Data). Is it possible this isn't some nefarious conspiracy to steal money, but rather a reality of dealing with payments online given the regulatory environment it operates in? Also this is the biggest season for sales and tech companies in general are dealing with navigating a…
Pretty sure those other processors at least have phone numbers you can call.
mainly talking about coding in PERL. It's a little sus. This line stood out to me because I've seen it before. There's someone (or a group of someones) who repeatedly posts this same rant about Stripe on both Reddit and HN, slightly modifying the claimed business. For example, one iteration was a cell phone store in Denver that had their funds held after using their Stripe account to sell a used vehicle: Four months…
Earlier quoted context omitted.
PayPal is a bank in the EU. Seems to work fine. Same needs to happen everywhere.
It's not. It is an electronic money institution, which is far from a bank, it can only keep customer funds and process payments.
> PayPal (Europe) S.à r.l. et Cie, S.C.A. is a credit institution (or bank) authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (or CSSF). CSSF’s registered office: 283, route d’Arlon, L-1150 Luxembourg.
Publicly represented facts are not always reliable. As a rule, we won’t comment on specific user cases for privacy reasons. However, as a trend, we’ve seen an uptick in HN posts requesting we release funds held.
We review every case posted here and, since summer, have confirmed in almost every case that the activity was fraudulent.
We know that confirming we're looking into cases here provides more incentive for bad actors to post. We wish that weren’t the case, but we do pay attention to both internal case reviews and to public forums where users post about having a bad day (or, in some cases, profess to be having a bad day).
We do not hold any user funds for any reason other than fraud prevention.
We do not own Reddit (or other) accounts that are used to downvote users genuinely looking for help.
We do show up on Hacker News, Twitter, Reddit, or via email to help good actors who need better help and post there as a means of last resort.
The above does not absolve us of any responsibility. We can make mistakes, and those can be acutely painful to legitimate users. But we do endeavour to help those that need help.
Not sure if it's by the same person, but this looks suspiciously similar to this post on Reddit from 5 months ago: https://www.reddit.com/r/tifu/comments/wa230m/tifu_by_using_... .
Almost a perfect match. Nice find. Googling some of the phrases leads to tens of other near-similar posts. Is this some anti-Stripe targetting?
Earlier quoted context omitted.
> But then again, I'm not above upvoting anything that hurts Stripe. Why? What did they do to you?
Nothing. I've never been foolish enough to use them or direct a small business client towards using them. If I had been, based on this and a vast array of other similar complaints on this board and based on their business model that bundles transactions and balances merchant risk for gateways, I suppose that would be my own fault. But I do find them to be scummy as fuck, so I'm fine with them being taken down among t…
I mean, I'm pretty sure they are giving some people unintentionally a bad time once in a while but I don't have evidence that they are "scummy". And really we shouldn't just swallow whatever people write here.
Like the current submission seems to be turning out to be fake (see other comments).
Most small business I've found don't accept credit/debit cards for large transactions and instead want direct (cash) bank transfers because they fear the money going missing or getting a chargeback. This has its only issues as its slow and not very customer friendly. If only there was some kind of virtual cash that could be sent from one party to another almost instantly without an intermediary
Actually, there are issues that raise red flags when a business only accepts bank transfers:
(a) It raises a GIGANTIC red flag as to why a business was unable to get a merchant account with a card processor. Pretty much any business can get a merchant account with a bit of paperwork (generally not much more paperwork than for opening a bank account). So if a business is refused a merchant account everywhere (including PayPal) then, well .....
(b) At least in Europe, credit card holders gain SIGNIFICANT protection under law. Basically as long as your transaction is over a minimum amount (normally small, e.g. £100/€100), then the card issuer (i.e. bank) is *automatically* equally liable in the event something goes wrong (i.e. goods or services are faulty, are not delivered as promised, are not as advertised or if the trader or retailer goes out of business). This legal protection applies even if the amount you paid on your card was a mere deposit instead of the full amount. (Generally the only caveat here is that you need to pay the merchant directly on their merchant account, not via a pooling intermediary such as Paypal).
> Again, Stripe gives no manner to remedy this. There is NO ONE you can call. NO ONE you can talk to. Sure they do: it's called their general counsel. I would recommend you could have had an attorney reach out in writing by day 15 (30 if you are generous) if you legitimately could not get in contact through any other means - including writing your own written letter. At $50,000 in funds locked up, you likely have eno…