Obviously not easy - but how quickly do you think you can get on another payment processing platform? If you're desperate, is it possible to jump to Braintree or Square or Shopify or something in the immediate future?
Don't Use Stripe
11–20 of 144 posts
Re: Don't Use Stripe
#12yeah.
the service that got traction because paypal fucking sucks is now rapidly becoming just as bad
Re: Don't Use Stripe
#13why would you get Perl mixed into this rant? great programming lang
Re: Don't Use Stripe
#14Collect it all and go to court. I can't see how they have a chance. Document losses their incompetence caused you and request these too. IANAL ofc...
Yes, it's CLEAR you are not a lawyer.
They consented when they signed up. Read the terms. They have NO liability.
Re: Don't Use Stripe
#15I mean, come on, you've all been through this already, how could you fall for a reissue of PayPal? I assumed that support and transparency were selling points of Stripe. If not, why bother? Just go with a good old local bank.
uhm, I assumed the ease or start and use were the the selling points
Re: Don't Use Stripe
#16You can find similar stories about literally all online payment processors, including Paypal, Stripe, & all the "legacy" ones too (like First Data). Is it possible this isn't some nefarious conspiracy to steal money, but rather a reality of dealing with payments online given the regulatory environment it operates in? Also this is the biggest season for sales and tech companies in general are dealing with navigating a…
Pretty sure those other processors at least have phone numbers you can call.
Re: Don't Use Stripe
#17Have you consulted a lawyer?
Re: Don't Use Stripe
#18You can find similar stories about literally all online payment processors, including Paypal, Stripe, & all the "legacy" ones too (like First Data). Is it possible this isn't some nefarious conspiracy to steal money, but rather a reality of dealing with payments online given the regulatory environment it operates in? Also this is the biggest season for sales and tech companies in general are dealing with navigating a…
> may I suggest expanding your other credit facilities such as lines of credit and loans, to allow you to navigate these sorts of situations, especially during Q4.
The story state of credit card payments forces this solution. Card payments are not your money, it's a statement of intention that someone wants to receive your product, try it out, and then pay for it only when they have found it completely satisfactory.
Your processor cannot simply launder that to hard cash and be on the hook when a large wave of chargebacks comes crushing in.
Surely there should be a way to do consumer protection better and more granular, with an actual dispute resolution system.
Re: Don't Use Stripe
#19yeah. the service that got traction because paypal fucking sucks is now rapidly becoming just as bad
From the documentation side it still kicks paypals ass all over the floor.
Will definitely be collating the few stories of this I've seen though. We have a couple of large clients considering moving from PP to stripe, and while slow and somewhat useless, they could always talk to a human account manager at PP..
Re: Don't Use Stripe
#20> anyone who posts about this issue on reddit gets downvoted and teamed up against by established Reddit accounts, that I have to imagine are owned by Stripe.
You seem to be underestimating the power of fanboyism. If someone is a fanboy for a company/technology/whatever, they will defend it vehemently without even being paid for it.
> mainly talking about coding in PERL. It's a little sus.
But this now makes me want to ask you if you think those accounts are in the room with you right now.