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Tell HN: Doing a chargeback against Google will get your account banned

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Re: Tell HN: Doing a chargeback against Google will get your account banned

#42
post #3

Before this happens to you too: rclone[0] can be used to sync (or pull) data from Google's services to a local machine. It's pretty slow, but it "just works"^TM [0] https://rclone.org , https://rclone.org/drive/ , https://rclone.org/googlephotos/

Google takeout is a much much better option.

Which cannot be automated, AFAICT. I'm syncing pictures of 4 GooglePhoto accounts twice a week each on a machine at home. Fire and forget.

But yeah, Google takeout can be done once a month if you have time to spare for that task.

Re: Tell HN: Doing a chargeback against Google will get your account banned

#43

A more-measured approach would be to just disable your ability to purchase/engage with purchased services/products. Of course, Google is actively motivated to make forcing them to face consequences for mishandling product disputes punishable by complete ostracization from their "ecosystem". On the one hand, this feels like a Surprised Pikachu moment: Of course a chargeback, the final legal method through which you ha…

[deleted]

Re: Tell HN: Doing a chargeback against Google will get your account banned

#44
post #28

Good, and as expected. This is completely normal for companies to do this and there is a 99% chance that doing a chargeback will get your account immediately terminated. You cannot have it both ways with chargebacks and keeping your account as I have said before [0] as it is rife with abuse and friendly fraud and the merchant reserves the right to suspend, terminate and ban your account if you do so as per their ToS.…

Okay but if you contact Google support and they say “initiate a chargeback” and you do so, should you get banned?

Re: Tell HN: Doing a chargeback against Google will get your account banned

#45
Hopefully governments are looking into these customer service (or lack there of) for big tech. Google services are almost as important as banking or telcos for many people so there should be also some oversight here.

(Disclaimer: I’m a employee of one of Googles peer companies, but still only speaking for myself)

Re: Tell HN: Doing a chargeback against Google will get your account banned

#46

I work in payments. This is pretty normal AFAIK. Doing a chargeback is a good way to be "fired" as a customer and not allowed to use that companies services anymore.

Isn't this a great way to motivate users to respond by setting up throw-away accounts, with disposable forwarding emails and Privacy.com-generated credit card numbers? True, this is a multi-step process, but it also seems like something which could be automated.

My experience with those generated CC numbers has been poor. A lot of sites somehow recognize them and reject them.

Re: Tell HN: Doing a chargeback against Google will get your account banned

#47
post #22
post #14

A chargeback can be initiated for any number of reasons.. It's good business practice to disable the account of someone claiming fraud, to prevent more fraud.. :D

Presumably not permanently.

Of course permanently. But what’s unacceptable here is canceling the email account too.

Re: Tell HN: Doing a chargeback against Google will get your account banned

#48
post #3

Before this happens to you too: rclone[0] can be used to sync (or pull) data from Google's services to a local machine. It's pretty slow, but it "just works"^TM [0] https://rclone.org , https://rclone.org/drive/ , https://rclone.org/googlephotos/

Google takeout is a much much better option.

Can't say I've used rclone for this, but I wouldn't discard it so easily

I have a rather large library from Takeout and it's been a burden.

It seems I'm going to need to write something to interpret their metadata to make it remotely useful again; they provide a flat archive with images and JSON files.

If I have to do this, I'd rather pick my tools on familiarity - compared to Takeout, I have slightly more with rclone

Truth be told I'm a data hoarder, I'll probably do both and reconcile

Re: Tell HN: Doing a chargeback against Google will get your account banned

#49
post #42

Earlier quoted context omitted.

Google takeout is a much much better option.

Which cannot be automated, AFAICT. I'm syncing pictures of 4 GooglePhoto accounts twice a week each on a machine at home. Fire and forget. But yeah, Google takeout can be done once a month if you have time to spare for that task.

rclone's documentation warns you that you can't actually get the original resolution photos back out via the Photos API. Better than nothing, obviously, but...

Re: Tell HN: Doing a chargeback against Google will get your account banned

#50
post #28

Good, and as expected. This is completely normal for companies to do this and there is a 99% chance that doing a chargeback will get your account immediately terminated. You cannot have it both ways with chargebacks and keeping your account as I have said before [0] as it is rife with abuse and friendly fraud and the merchant reserves the right to suspend, terminate and ban your account if you do so as per their ToS.…

I think the difference here is that the OP of that post claims the representative told him to chargeback as the resolution to his issue. In their position, I would've probably done the same.
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