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Hetzner continues its growth in the US with a new location

hetzner.com

321–330 of 345 posts

Re: Hetzner continues its growth in the US with a new location

#321
post #204
post #129

Earlier quoted context omitted.

That's wicked cool, thank you. For me and a little more experimental customers, this is a nice option but for the more legacy customers out there, if it doesn't have an SLA, it doesn't exist. I know it doesn't make sense but it's how big companies tend to work.

I don’t think Hetzner is the company to provide that. The reason they’re so cheap is that they limit themselves to hardware/VPS.

They do have managed offerings.

Re: Hetzner continues its growth in the US with a new location

#322

Earlier quoted context omitted.

Why would it matter at all if it's a minority or majority stake in the ownership of the US subsidiary? As far as I understood it the combination of GDPR and CLOUD act only disallows the combination of US mother-company with EU subsidiary, but the inverse should be fine, since the US has no legal influence over the parent company?

The US-based cloud providers also have European subsidiaries. But that doesn't help because they are bound by US law. That is the root of the problem. What makes you think that a European company operating within US jurisdiction would not be subject to the same laws? If the European company receives a request from the US authorities for information, they need to follow the same legislation as the US companies do. Jus…

Are there any cases of the US nationalizing/seizing companies outside of sanction/war-related acts? Which would probably the only consequence the government can directly levy against the European company (the indirect ones they can also apply to pure European companies, so they don't really matter for this discussion).

But it really depends on how infectious just owning a company is, which I have no idea. But my gut-feeling is that it shouldn't be too infectious, since otherwise just buying a single share of a company operating in another country would put you into legal peril (who controls the subsidiary here is not really relevant, since the Cloud act wants to swim in the opposite direction in your scenario, therefore it shouldn't matter if it's 0.01% or 100%).

Re: Hetzner continues its growth in the US with a new location

#324
post #60

When I was moving my server to a new hoster Hetzner was on the top of the list, but they refused me as a customer. As it was going to host (among other things) my mail server, I could not use my primary (self-hosted) email address - because that's asking for trouble if I ever run into issues. It seems using Protonmail triggered something on their side. They asked me for a copy of my ID card, which I happily provided.…

Same thing here, signed up, got randomly flagged, provided all of the required documents and was still rejected with no option of using the service. The first and only time I had an experience like that with a business.

Re: Hetzner continues its growth in the US with a new location

#325

Earlier quoted context omitted.

same for tunisia

Again, I am sorry that we could not accept your accounts. Every day, we also reject a large number of accounts from German and European users if there are red flags. (And unfortunately, there are some real situations that are logical that can lead still to false red flags.) For example, I have an unusual last name, especially for here in Germany, and when I have done personal shopping, I have had a number of online e…

You are the only business I have ever tried to use that straight up rejected me with no explanation, and obviously it's a huge issue as in just this one thread there are multiple people saying the same thing, so there must be thousands if not tens of thousands of legitimate customers you've turned down.

Re: Hetzner continues its growth in the US with a new location

#326
post #177
post #48

We're a long time Hetzner dedicated server customer currently transitioning from their dedicated servers in Germany to their US Cloud product (for reduced latency) which we can highly recommend as it was the best US Cloud provider we've found that works out to be an order of magnitude less expensive than equivalent specs on Azure/AWS and also includes 20TB free bandwidth that would cost a fortune in AWS/Azure's artif…

First thing on signup: YOU HAVE TO DO ADDITIONAL IDENTITY VALIDATION, yes, even though we took your home address and credit card and phone number already. No thanks, I'll keep using Digital Ocean or someone who doesn't make me jump through hoops.

Mind that sending it does not even guarantee that you'll pass that validation, I sent them my ID and they still locked me out for apparently no reason.

Re: Hetzner continues its growth in the US with a new location

#328

They have extremely impressive prices, but I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic. The most recent and egregious example would be banning users who run cryptocurrency-related nodes, even if not mining, despite only mining and similar activities being…

> They have extremely impressive prices, but I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic. I came here to say the same thing. I've had production servers shut down by Hetzner with zero warning. And I believe they also kept the hardware running and continued…

Any interactions with the support?

Re: Hetzner continues its growth in the US with a new location

#329

Earlier quoted context omitted.

I would totally understand this on VPS and dedis where the crypto is mining ssd blocks (I think it’s name is Chia). But preventing me from running a normal bitcoin node on my server, which writes 400GB once and is done makes me left confused.

Providing services to the crypto community probably makes you a huge target for cyber attacks and all kinds of fraud. It's the reason I would never get into that business, so I kind of understand why a company would prefer not to allow anything crypto related on their platform.

> never get into that business

Shows why you somehow think running a node makes it a target for cyber attack and frauds...

How does running a node make it a target for such? They only relay publicly available information and targeting a single node doesn't really harm the network.

Re: Hetzner continues its growth in the US with a new location

#330
post #237

Earlier quoted context omitted.

>I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic. FWIW, I've been running a seedbox in Hetzner's Falkenstein datacenter for yrears without issue. I only use private trackers + 1 public tracker focused on asian content, but they're definitely capable of figurin…

Have a couple seedboxes for myself and friends. Sometimes public torrents are used, some of which are monitored. Hetzner just sends a notice about the report and gives you 24 hours to reply without disabling the server. If you miss it then they null route the offending server. Never had any issues with them denying my responses, they're usually very quick to respond to clear the abuse report after submitting. Serious…

What do you say in your reply? I'm assuming the evidence against you is simple and clear, so I'm surprised they clear the report.
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