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Ask HN: Why do some people not communicate clearly?

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Re: Ask HN: Why do some people not communicate clearly?

#341
post #115

Earlier quoted context omitted.

> I'm not an English native speaker myself So your posts don't really give this away to me, except for the dropped "have"/"has" that GP pointed out (I've seen this a lot from people who learned English as a second language, though I'm not confident enough to guess what your first language is). But it does give me two additional ideas that from a quick scroll downwards I don't think others have suggested: Language or…

Early in my career I had an issue with some Indian colleagues who were using a little head wiggle that means "yes" or "go on" in that context, but to me at the time seemed more like a shrug or a "maybe". An observing colleague later explained to me - he said he enjoyed seeing me nod more and more vigorously and explaining my point in more and more detail as I unconsciously tried to elicit the expected "missing" nod o…

I observed the same thing. I wonder however, who should adapt? Because now we are referring to Indian colleagues. In todays work environments, it’s multi cultural. So we cant expect everyone to know the quirks of everybody else’s cultural edge cases.

Re: Ask HN: Why do some people not communicate clearly?

#342
post #341

Earlier quoted context omitted.

Early in my career I had an issue with some Indian colleagues who were using a little head wiggle that means "yes" or "go on" in that context, but to me at the time seemed more like a shrug or a "maybe". An observing colleague later explained to me - he said he enjoyed seeing me nod more and more vigorously and explaining my point in more and more detail as I unconsciously tried to elicit the expected "missing" nod o…

I observed the same thing. I wonder however, who should adapt? Because now we are referring to Indian colleagues. In todays work environments, it’s multi cultural. So we cant expect everyone to know the quirks of everybody else’s cultural edge cases.

I recommend trying to be the one who adapts. Because you can easily make the decision to change yourself, but you're outnumbered if you want to change everyone else.

Re: Ask HN: Why do some people not communicate clearly?

#343
post #286

Earlier quoted context omitted.

The east coast/west coast is super striking. A few American friends were surprised when I told them I thought East/West coast divide was wider than e.g. NY/France, culture-wise. New York always felt like a more culturally diverse, bigger, English speaking Paris. When I am in Japan, there is an obvious "this is not Kansas anymore" aspect. I love it, I lived there > 10 years but I don't need any effort to know I am lik…

I have always felt there is a phoniness to west coast social interactions. There is both an indirectness and fake happiness that I find very jarring. On the east coast, particularly New York, people almost relish in their negativity, but at least they are clear about how they feel (typically).

I once spent a weekend in San Jose as a European, and it was a deeply unsettling experience for me. I've met my share of narcissistics in my time, but not what I'd describe was a whole town full of them. Everyone exhuded an aura of extreme self-importance, confidence, and deliberate grace. It was like walking on the surface of an alien planet.

It took me heading back to an LA bus station and interacting with the random people there to feel that I was among real people again.

Re: Ask HN: Why do some people not communicate clearly?

#346
post #197

Some years ago I decided to take communications seriously and read a bunch of books on it. It was a major shift in how I view it. Good communications isn't merely about speaking well[1], but about handling how others speak. If you are frustrated with people never giving simple answers to simple questions (as I often am), it is you who needs to adapt and change strategies. The expectation that a question that should h…

I didn't read this as expecting simple answers to questions, but as the question being simple and instead of the person being asked giving a direct answer to that question, instead they give an answer to a tangential question. I've worked with people who do this consistently. Know this I would try to formulate as simple and direct a question as I could, but always the answer would be to a tangential, often more basic…

Would be interesting to see an example.

I’ve been on the receiving end of people who want their question asked exactly as worded, cross-examination style, and it is not fun. I wonder if it is that?

If the other person doesn’t answer how you expected, then expect that, persist, be kind and be calm. Assume the best intents.

They might actually be saying dumb things to help themselves make sense.

Here might be an example:

You: Why is the test suite taking 30 minutes now?

Them: Did you run it last night?

(Because they know something about the system state last night and want to check if the implied unhappiness about the test run length might be due to that)

Re: Ask HN: Why do some people not communicate clearly?

#348
post #264
post #255

Earlier quoted context omitted.

Us frenchmen, on a world scale, tend to be direct, realist and pessimist. So american optimism is really jarring at first until you get used to it.

I went on a cruise and met some Canadians (they told me). I noticed they were speaking French and said “Is that French you’re speaking?” “Yes.” “That’s really cool! What part of Canada are you from?” “The part that speaks French.” I just frowned and walked off as it was meant to be a polite question. An educated guess would have said that they were from “the French speaking part of Canada,” but I guess they didn’t li…

Also they're forgetting than Québec is not the only french speaking area of the country!

https://en.m.wikipedia.org/wiki/French_language_in_Canada

Re: Ask HN: Why do some people not communicate clearly?

#349
Yes, I have the same feeling at work and here is my understanding of the points listed:

Q1. Don't directly address the point of your question / provide a much complex answer (or even worse, a non-answer) to a simple question.

A1. This comes down to a lack/abundance of knowledge and/or how to handle a specific situation. If someone is not directly addressing the point of your question, they may not have the knowledge to answer and therefor may feel uncomfortable because now they don't know how to handle the situation they are put in. They have a sense of pride and they don't want to look like they know less than you or others around them.

A good example is asking someone something personal in a topic that you may excel at and they may lack. On the other hand, it can be the opposite. The person asking the question may view the other person answering with an over complicated answer. In reality, it is the person asking the question who has little knowledge and the person answering has greater knowledge.

Another good example is telling people what I do for a living since it is in the semi-conductor field. I have only had two people, not including family, wanting me to explain more about what I do. For others, if I try to explain beyond saying "I work on photo lithography equipment," they view it as an over complicated answer.

Q2. Don't stay focused to the point of the discussion

A2. This comes down to caring about the subject at hand or scope of knowledge and divided attention. I think if you are in a discussion and the other person starts losing focus then you may have exceeded their knowledge base in said discussion and they don't care to continue. On the other hand, they may simply not be giving you their full attention in the first place which will lead to de-focusing on the discussion.

A good example is simply what you and the others around you have in common and if you think on the same wave length. If people don't have some similarities or they don't think the same way, they won't stay too focused in a discussion.

Q3. Don't have some level of clarity in their train of thought and speech A3. I think this comes down to two things: 1.) How well and how comfortable is that individual with articulating their thoughts and emotions and 2.) How comfortable are they with their knowledge base in that discussion. This can be a cultural thing, a language barrier, a feeling of confidence in ones self and the topic

Q4. Generally over-complicate matters by wandering off to other related subjects and extending the scope of the discussion A4. So this one is easy because I think we all have encountered someone like this in our lives and if you haven't I can explain. If someone is over-complicating matters by wandering off to other related subjects and extending the scope of the discussion, it is because they may have basic knowledge on the discussion and since they don't want to look stupid, they wander off on to other related subjects to make it look like they have a broad scope of knowledge.

I work with someone who is exactly like this. The first time I worked with him, we were talking about interferometers (very accurate LASERs for measuring), and boy, hehe, that conversation just went from one "related" topic to another. Anytime I try to ask something in depth on the topics he brought up he gets upset and veers. At first, I though he was very knowledgeable, but I later found out this is a trick he pulls as a dog and pony show to "show how smart he is." In reality, he has very little life experience with those other topics yet he talks it up like he knows so much. Long story short, he constantly always goes behind are backs at work, he's untrustworthy, pain in the ass to work with, but stays employed since he knows how to work on our systems very well. This person has an extreme sense of pride and doesn't want people to see his mistakes.

In conclusion, why do some people not communicate clearly? They either can't or don't want to due to some kind of motive they have which may either because they are simply trying to hide something, or they don't know and don't want you to know, or it may simply be a cultural or mental inability. In our case, it's the humble engineer interacting with other people who may not be so humble. You are not alone and I am glad I am not alone. I feel this way time-and-time again through my professional career and personal life.

Thanks for bringing up this topic up. It was good to talk about it with other who feel the same way.

Re: Ask HN: Why do some people not communicate clearly?

#350
People have different umwelts.

An umwelt is an individual's subjective experience of the world, shaped by their sensory perceptions, language, culture, and values. Because people have different umwelts, they often perceive the world differently and may come into conflict with one another.

Simply put, people are unequal when it comes to understanding and without clear understanding many people will struggle finding words to explain what they mean.

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