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Two weeks of dealing with Google as a developer

danfitdegree.hashnode.dev

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Re: Two weeks of dealing with Google as a developer

#61

Post by Zak »

dekhn wrote: post #14

Is there any large group representing App developers that could manage the large-scale negotiation and legal wrangling required to force Apple and Google to be more helpful when rejecting legitimate applications? When I worked in Google (Ads, then later in Recommendations for Play and youtube) people often said this was intention to avoid teaching spammers how to get around the rules. But it's clear there are enough…

Part of the problem here might be conflating abuse prevention with policy compliance.

Abuse prevention is adversarial, and it's risky to reveal details about why something was flagged as abusive. Policy compliance isn't, or shouldn't be. A building inspector wouldn't say "this building has a code violation in the kitchen area" and refuse to provide specifics about what would fix it.

An app store needs both, and they need to operate differently.

Re: Two weeks of dealing with Google as a developer

#62

Post by ljm »

praxulus wrote: post #10

It'd be great if google offered an option for a video call with a reviewer for $500/hr as an escalation option for businesses who are getting nowhere with the regular process. Ideally you'd get a refund if you turned out to be correct, but I'd be happy even without that.

That’s a terrible idea. What if instead they were held accountable to criminal and civil processes and if Google didn’t meet their end of a contract they were accountable for it.

They can offer their support via a legal accountability mechanism and not a paid-for escalation.

Re: Two weeks of dealing with Google as a developer

#64

Post by rrwo »

CamperBob2 wrote: post #19

Legislation is clearly the only answer, assuming it is impractical for developers to band together in a union or other collective that would be large enough to harm Google's business or at least catch their eye. Contact your state and Federal representatives. Provide them with a copy of this transcript, and maybe attach a copy of your financial statement showing what's at stake. Eiter way, whatever happens, these com…

How is legislation going to help? of anything, countries will add their own bizarre restrictilns to protect children, morality, religion and politicians.

"We're sorry, but your app will be removed until you can satiafy legal reatrictions for Saudi Arabia, Popua New Guinea, France and Alabama."

Re: Two weeks of dealing with Google as a developer

#66

Post by cle »

_yb2s wrote: post #8

This whole app store thing with Apple/Google is BS. Imagine if your car could only drive to locations approved as safe by the car manufacturer, and they could auto-ban your Grandma's house with no recourse.

> Imagine if your car could only drive to locations approved as safe by the car manufacturer

We're not very far away from that. Example: Tesla sells auto insurance based on real-time tracking of driving behavior, and explicitly lists "where you live" as a factor. So it's quite possible "real-time location safety" is already part of their model. So you may already be charged more for driving to your Grandma's house. Granted this is not a ban, but it is close enough for discomfort and all it takes is the right (or wrong) motivation and the loop can be trivially closed.

Re: Two weeks of dealing with Google as a developer

#67

Post by dcdc123 »

dekhn wrote: post #14

Is there any large group representing App developers that could manage the large-scale negotiation and legal wrangling required to force Apple and Google to be more helpful when rejecting legitimate applications? When I worked in Google (Ads, then later in Recommendations for Play and youtube) people often said this was intention to avoid teaching spammers how to get around the rules. But it's clear there are enough…

Support legislation requiring Apple and Google to allow third party app stores.

Re: Two weeks of dealing with Google as a developer

#68

Post by andirk »

_yb2s wrote: post #25

As a scientist, I often have to deal with similar BS of a reviewer misunderstanding a submitted journal article, literally insisting we do something we already did, and explained in the paper. I try to just own the fact that I didn't make my explanation clear and visible enough, so I just submit an updated version along with a comment like "We thank the reviewer for pointing out that we didn't clearly articulate our…

This advice is relevant in many aspects of daily life too. I visualize it like tug-o-war. The more they disagree, the more they both back up + pull harder. But the more they "agree" (it's all in the delivery as @universehacker mentioned) the more they approach one another + relax their grip. Meet in the "middle"!

Re: Two weeks of dealing with Google as a developer

#69

Post by thrill »

rrwo wrote: post #48
human wrote: post #16

If the future of customer-service is full of AI like “Anthony”, I’m moving to the woods.

I wonder if part of the problem is that Anthony is not a fluent English speaker, and perhaps does not realize that he is not as clear as he thinks he is.

He's as clear as the inability to elevate this problem requires him to be.

Re: Two weeks of dealing with Google as a developer

#70

Post by tomrod »

TylerE wrote: post #49
TheBrokenRail wrote: post #39

Earlier quoted context omitted.

At least on Android you can install alternate app stores like F-Droid. All you have to do is allow apps to be installed from unknown sources. If you use Apple, you're just out of luck unless you want to mess with whatever hacky workaround is popular this week.

I have never felt the need to do so on iOS. I cannot say the same about Android.

Lucky! I felt it very early on in iOS and that does not seem to have abated.
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