Earlier quoted context omitted.
What part of "Child services had the family agree to a safety plan" makes you feel that CPS is blameless here? It seems like they wasted two weeks of this family's time and added a ton of unnecessary stress, before even figuring out if the complaint was warranted. That seems deeply dysfunctional, and violently at odds with "innocent until proven guilty"
That was only while they investigated (which I'm fine with). It's annoying but it's NOT a CPS horror story.
I’m not; there should be some reasonable basis for this level of intrusion, which there was not (note that the facts of the report were true and confirmed and still did not violate family law that CPS enforces; this isn't a case where someone reported something which would have warranted CPS intervention if confirmed.)