51–60 of 242 posts
I ended up having to purchase a new last minute flight from another airline. I was supposed to get a refund for the cancelled flight, but I’m not sure I ever did.
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I'm actually fairly upset when airlines _don't_ do this. They're just leaving money on the table. If you want to pick your seat, pay for it.
>If you want to pick your seat, pay for it. Ya its called a ticket, which are typically received in exchange for money. Should airlines also charge a disembarking fee? pay up or don't get off the plane? Seems like that's more money left on the table, captive audience and all.
Disregarding the kidnapping part of your straw man: we also do already charge for priority disembark. This is why premium seating is typically near the boarding door.
It expires in a couple weeks from today and I just assume I'm never going to use it. I'm also always going to avoid JetBlue in the future. They don't even advertise prices that include carry on bags anymore, you have to pay extra to bring a change of clothes with you.
Earlier quoted context omitted.
I'm actually fairly upset when airlines _don't_ do this. They're just leaving money on the table. If you want to pick your seat, pay for it.
>If you want to pick your seat, pay for it. Ya its called a ticket, which are typically received in exchange for money. Should airlines also charge a disembarking fee? pay up or don't get off the plane? Seems like that's more money left on the table, captive audience and all.
Think of it like buying lawn seating at a concert. Best spot is taken? Tough luck.
I am relieved to see that regulators appear aware of the game that Frontier seems to be playing. I flew to Denver recently and didn't need to travel heavy so I went with their cheap fare. The flight from SFO was fine. The flight from DEN to SFO was extremely frustrating. We arrived at DEN early because we got a text message warning us about major TSA delays. Literally the moment we were about to board Frontier change…
> major TSA delays. This infuriates me. Last week I was stuck in line for TSA for an hour and a half at Sea-Tac. The TSA clowns had one guy looking at the X-rays of luggage at the speed of molasses. Am I to believe that the TSA, FAA and airlines can't coordinate to determine when gluts of incoming passengers are expected? Bullshit. Why didn't they have more TSA workers on shift? Because they don't give a shit, nothin…
I had an airline change my ticket from refundable/changeable to non-refundable/non-changeable. The airline refused to acknowledge our original contract. A complaint to the DOT got their attention quickly and I was refunded quickly.
https://www.transportation.gov/airconsumer/complaint-process
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They are the scum of the universe. If you don't pay for your seats, they will separate you and your party even if there are available seats together, because they know you'll shell out cash to fix it. (I think American does this now too, and possibly others but I haven't confirmed they also do it when there's available seats).
Isn't that their whole game? If you're going to fly them you should know it. They have the cheapest fares, but they do that by upselling everything and any mistake will be expensive. If that's worth it to you (and sometimes the cost difference is big enough for it to be worth it imo) then it can be a reasonable tradeoff. Flying an extreme lost cost airline that's entire existence is predicated on this model and expec…
When COVID caused a trip I had planned to be cancelled, I had flights with Iceland Air, TAP Air, Easyjet, and Brussels Airlines... - Iceland Air and Easyjet issued refunds quickly - Brussels took a few months, but communicated proactively that they were working on it and provided updates without me reaching out - TAP never picked up the phone and I ended up having to force a charge after every other airline had come…
I also had a buttload of flights planned for March/April 2020 and EasyJet was by far the easiest. I got a Trenitalia refund probably 18 months later and I had to PayPal-chargeback some OTA which eventually emailed me asking to reverse the chargeback. Sure. The OTA capitulated soon after.
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I'll believe it when I see it. Threatening to take a kid's toy away when they know you won't cause you never do doesn't teach a good lesson.
Has the US threatened to ratchet up fines in the past and not done so?
I think the general consensus for your average citizen and consumer these days is that they are voiceless and powerless in most these situations while lots of posturing and theatrics go on between government and businesses, all while fleecing your average citizen and consumer.
Most see a lot more erosion than we see realized improvements in daily life from rights, regulatory action, or market trends/shifts.
I spent $600 on a flight from London, to San Diego. There's a stopover in New York - but the connecting flight is delayed for six hours. At this point it's 10pm, but they get a plane, we board, we're actually taxing to the runway... and then the flight is canceled. Turns out it would arrive too late in San Diego for noise regulation. We all get off, I get another flight with a different company next thing in the morn…
As an aside, originally written as a response to a now-deleted comment about noise regulations that shouldn't excuse your compensation situation at all:
> The airport in San Diego is abnormally close to the downtown area more than virtually any other major airport in the US or Europe, barring dedicated urban airports like London City. To paint a picture, while landing there it feels like you're flying between skyscrapers, and that's probably actually the case. If there's any commercial airport that should have noise/time regulations, SAN is probably up there on the list.