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Trolls (2008)

paulgraham.com

71–80 of 321 posts

Re: Trolls (2008)

#71
post #55

I think the fact that you don't allow downvoting posts contributes to this. I get that you want to keep things positive. But when you don't provide an outlet for people who want to simply disagree without forcing them to come out of the woodwork and defend their position, it is inevitable that some people will come out with a lot of ugliness. I think there are a whole lot of reasons internet forums are different than…

Users can downvote posts, but only users with karma above a certain threshold. No user can downvote a submission , though - you can only flag them.

Yeah, well probably most trolls don't ever get that karma, so they troll instead.

Also karma doesn't count for a lot here (that being one exception). Ultimately, a good karma system should simulate the what happens in the best real world environments....where there is a very complex feedback loop that reinforces the sort of behavior we want and suppresses that which we don't want. In my opinion Slashdot comes kind of close, but it has huge flaws itself.

Re: Trolls (2008)

#72
post #67
post #41

Earlier quoted context omitted.

Trolling also wastes valuable time from reasonable and constructive arguments. You may not value your time, but I do, greatly. If ones goal is to achieve nothing intellectually on the Internet, then trolling is fine, but if ones goal is to learn and debate, then (given, only very skilled, non-obvious) trolling is destructive.

People who bitch about trolling might as well bitch about cold weather or inconsiderate drivers. Yeah, it's not always fun, but it is just the way things are and will be. You can't remove the human factor.

That's not really true. In tight knit online communities it is very easy if not completely effortless to ban trolls. There are various ways to handle trolls and they all have value, as trolling is often purely a negative thing.

Re: Trolls (2008)

#73
There are few feelings on this Internet better than the one you get while "spending" points on something that needs to be said.

Re: Trolls (2008)

#74
I think the reason that troll behavior seems so much worse online is because most of us spend our time in environments where trolls are self-selected out. Assuming that most of us don't regularly deal with assholes in our work and home life, the place we're most likely to interact with them is online forums.

I'm not sure that anonymity or distance are the driving factors in online trolling. Most of the assholes I know have no problem saying mean spirited things when they're standing right next to me. I think the bigger issue is that it's easy for me to avoid those assholes in real life. In an online setting, I can't see them coming and they are Legion...for every one that we vote down, two more will rise up to take its place.

I understand Paul's frustration, but I don't know if we'll be able to find a technical solution. I think this is just one of the drawbacks (balanced by many benefits) of unfiltered communication.

Re: Trolls (2008)

#75

Good post, but as someone who dabbles in trolling as a hobby, I'd like to suggest the following: Trolls are important. Trolling, especially as seen on places like slashdot/4chan/somethingawful/etc., can oftentimes be a mechanism of critique for ideas and rhetorical styles. One of the best things about the 'net is that, frankly, none of this really matters. None of it. It's a big joke. My twitters and my wikis and my…

The one big thing from Slashdot that I miss the most on HN are the "funny" comments. I know it's hard to separate the funny from the malicious sometimes, but there were/are some GOOOOD, and often creative, senses of humor over there. This seems to be largely suppressed here in HN, for better or worse...

In some ways I do too, having been an early /. user.

However, I think HN supports truly funny comments, but they have to be original, creative, and slightly non-obvious. I've made a few valueless pithy comments that got a decent amount of up-votes, and I've seen others do the same thing.

But, repeated and reused jokes aren't met with much enthusiasm here, so you don't get the same memes developing like you did on /. There is practically no spin on "a beowulf cluster of these" (or similar) that would ever fly here.

Overall, I'm pleased with HN's handling of humor-based comments.

Re: Trolls (2008)

#76
post #46

Earlier quoted context omitted.

Playful discussion requires familiarity and trust. Trolls poison trust.

I guess I just frankly disagree with that, though perhaps we have some different definition of "trolls". I haven't seen more trust (and community) in a forum than in the more playful/trollish forums I've been part of. Too much seriousness, on the other hand, I think poisons intellectual discussion.

HN is a good example, I'm not afraid to post an idea, a response, or understanding, here. I know that if I'm wrong, but I presented my thought well with reasoning, I'll receive an honest and intelligent response as to why I am wrong or why someone differs in opinion. That's trust. Trust in a community to respect each other.

Re: Trolls (2008)

#77
I wonder if there's an age and cultural divide when assessing trolls on the internet.

I say this in that reading the post, and then the comments from you all-- I see a bit of disparity between philosophies. I mean, for the most part I think from it's very root, trolls are trouble makers, and we can all sort of agree on that. But, there are people here who revel in that, see a symbiotic nature (good needs evil), people who think trolls are important, and that they keep things interesting--people who've even been trolls (full disclosure, when I was younger and immature I partook in such acts...nothing malicious, but acts none the less). When I read things like this I wonder where and at what time these people were introduced to the internet and forums and the like. A lot of younger people (at least the ones I know) are familiar with the trolling culture, and share many of the same previously mentioned opinions, however when I think of my Dad who was introduced to things much earlier when the internet was much more "pure", he loathes such things, "there's no place for that".

As a non-formal study, purely for my curiousity would anyone interested write down their age, the time when they were introduced (ballpark it) to the internet and forums, and their stance on trolls.

Re: Trolls (2008)

#78
post #36
post #28

Interesting post. I find unsubstantial / uninteresting / obvious / superfluous comments (like "I love it!" ) worse than very controversial or insulting comments. As long as the general information in the forum stay interesting and enjoyable. Also isn't the "naughtiness" (some pg essay used that word I think) part of what some of the best contributors here have in common? And aren't entrepreneurs trolls, too, accordin…

Trolls try to undermine a working system solely for their own enjoyment. That has only a superficial relationship to entrepreneurs, who try to create a new business.

That is, until you realize that some of the biggest trolls are employed by the establishment media like John Dvorak, Rob Enderle, etc.

These folks make a good living by essentially trolling. It's a well-known media business model.

Re: Trolls (2008)

#79
I think one particular line got me thinking:

  Graffiti happens at the intersection of ambition and incompetence: people want 
  to make their mark on the world, but have no other way to do it than literally 
  making a mark on the world.
Paul Graham has to make a caveat because it's too easy for someone to say, "WELL, sir, you have clearly missed that some graffiti is amazing. Banksy!" But there's a very important filter that should kick in: "Can I trivially amend his point in such a way that his argument still holds?" It turns out that I can, and PG should never have need to caveat his statement.

Let me propose, for what it's worth, that a "Banksy!" reply to a statement like the one above is the sort of accidental troll that invites the slow degradation into real trolls. Whether or not Banksy is graffiti or whether or not graffiti is art: these aren't the question of the submission. This isn't to say that tangents are always bad. It's rather that these sorts of discussions quickly turn in to "what color should we paint the dog house?"* That is: lots of firmly-held beliefs with little that can dissuade someone.

So: when posting why someone is wrong, first see if there's a small or trivial way in which you can 'fix' their point. If you can, their point wasn't really broken in the first place.

*I've long been trying to find the original 'why meetings go bad when you're talking about something everyone has an opinion on', but I can't. If anyone can help me out: much appreciated.

Re: Trolls (2008)

#80
post #67
post #41

Earlier quoted context omitted.

Trolling also wastes valuable time from reasonable and constructive arguments. You may not value your time, but I do, greatly. If ones goal is to achieve nothing intellectually on the Internet, then trolling is fine, but if ones goal is to learn and debate, then (given, only very skilled, non-obvious) trolling is destructive.

People who bitch about trolling might as well bitch about cold weather or inconsiderate drivers. Yeah, it's not always fun, but it is just the way things are and will be. You can't remove the human factor.

Disagree. Karma systems actually do that quite well, or at least have to potential to. Humans are like clay, and mold themselves to their environment. If you have an environment where there are no repercussions for bad behavior, you can expect such bad behavior. (read the recent NYT article on Steven Pinker, and how he was an anarchist until he saw how quickly people start looting when the police and firefighters went on strike)
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