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Ex-Reddit CEO on Twitter moderation

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231–240 of 975 posts

Re: Ex-Reddit CEO on Twitter moderation

#231
I can speak only at a Star Trek technobabble level on this, but I'd like it if I could mark other random accounts as "friends" or "trusted". Anything they upvote or downvote becomes a factor in whether I see a post or not. I'd also be upvoting/downvoting things, and being a possible friend/trusted.

I'd like a little metadata with my posts, such as how controversial my network voted it. The ones that are out of calibration, I can view, see their responses, and then I could see if my network has changed. It would be nice to click on a friend and get a report across months of how similar we vote. If we started drift, I can easily cull them and get my feed cleaned up.

Re: Ex-Reddit CEO on Twitter moderation

#232

Just add a dislike button and put controversial tweets collapsed at the bottom. It works well for reddit. Let the community moderate themselves.

Reddit tried to just let communities moderate themselves. It resulted in rampant child pornography, doxxing, death threats, gory violence etc. It epitomised the worst of humanity. Now the Reddit admins keep a watch on moderators and if their subreddits do not meet site-wide standards they are replaced.

> It resulted in rampant child pornography, doxxing, death threats, gory violence etc. It epitomised the worst of humanity.

It resulted in reddit. That style of moderation is how reddit became reddit; so it should also get credit for whatever you think is good about reddit. The new (half-decade old) reddit moderation regime was a new venture that was hoping to retain users who were initially attracted by the old moderation regime.

Re: Ex-Reddit CEO on Twitter moderation

#233

Every single social media platform that has ever existed makes the same fundamental mistake. They believe that they just have to remove or block the bad actors and bad content and that will make the platform good. The reality is everyone , myself included, can be and will be a bad actor. How do you build and run a "social media" product when the very act of letting anyone respond to anyone with anything is itself the…

This is something Riot Games has spoken on, the observation that ordinary participants can have a bad day here or there, and that forgiving corrections can preserve their participation while reducing future incidents.

Re: Ex-Reddit CEO on Twitter moderation

#234

Every single social media platform that has ever existed makes the same fundamental mistake. They believe that they just have to remove or block the bad actors and bad content and that will make the platform good. The reality is everyone , myself included, can be and will be a bad actor. How do you build and run a "social media" product when the very act of letting anyone respond to anyone with anything is itself the…

It's not a mistake. It's a PR strategy. Social media companies are training people to blame content and each other for the effects that are produced by design, algorithms and moderation. This reassigns blame away from things that those companies control (but don't want to change) to things that aren't considered "their fault".

Re: Ex-Reddit CEO on Twitter moderation

#235

I wish we could all go back to phpBB forums. Small, dedicated, online communities were great. I can't remember massive problems like this back then.

The bad actors were much less prevalent back in the heyday of small phpBB style forums. I have run a forum of this type for 20 years now, since 2002. Around 2011 was when link spam got bad enough that I had to start writing my own bolt-on spam classifier and moderation tools instead of manually deleting spammer accounts. Captchas didn't help because most of the spam was posted by actual humans, not autonomous bots.

In the past 2 years fighting spam became too exhausting and I gave up on allowing new signups through software entirely. Now you have to email me explaining why you want an account and I'll manually create one for the approved requests. The world's internet users are now more numerous and less homogeneous than they were back when small forums dominated, and the worst 0.01% will ruin your site for the other 99.99% unless you invest a lot of effort into prevention.

Re: Ex-Reddit CEO on Twitter moderation

#236

There are some neat ideas raised by Yishan. One is 'put up or shutup' for appeals of moderator decisions. That is anyone who wishes to appeal needs to also consent to have all their activities on the platform, relevant to the decision, revealed publicly. It definitely could prevent later accusations of secretiveness or arbitrariness. And it probably would also make users think more in marginal cases before submitting…

I think this idea rests on the foundation of "shame."

But there are entire groups of users that not only don't feel shame about their activities, but are proud of them.

Re: Ex-Reddit CEO on Twitter moderation

#237
post #61

Here's a radical idea: let me moderate my own shit! Twitter is a subscription-based system (by this, I mean that I have to subscribe to someone's content) so if I subscribe to someone and don't like what they say then buh-bye! Let me right click on a comment/tweet (I don't use social media so not sure of the exact terminology the kids use these days) with the options of: - Hide this comment - Hide all comments in thi…

Maybe you might like that, but I personally don't want to wade through dozens of "MAKE BIG $$$$ WORKING FROM HOME!!!" every morning on my feed.

Re: Ex-Reddit CEO on Twitter moderation

#238
post #100

His argument makes no sense. If this is indeed why they are banning people, why keep the reasoning a secret? Honestly, every ban should come with a public explanation from the network, in order to deter similar behavior. The way things are right now, it's unclear if, when, and for what reason someone will be banned. People get banned all the time with little explanation or explanations that make no sense or are incon…

Honestly it seems like you didn't read the thread. He's not talking about how Twitter itself works but about problems in moderation more generally based on his experience at Reddit. Also, he specifically advocates public disclosure on ban justifications (though acknowledges it is a lot of work).

Re: Ex-Reddit CEO on Twitter moderation

#239

"there will be NO relation between the topic of the content and whether you moderate it, because itʻs the specific posting behavior thatʻs a problem" some interesting thoughts from Yishan, a novel way to look at the problem.

I thought this point was overstated, twitter certainly has some controversial content related rules and while as the CEO of Reddit he may have been mostly fighting macro battles, there are certainly content related things that both networks censor.

Reddit's content policy has also changed a LOT since he was CEO. While the policy back then may not have been as loose as "is it illegal?" it was still far looser than what Reddit has had to implement to gain advertisers.

Re: Ex-Reddit CEO on Twitter moderation

#240
post #208

Earlier quoted context omitted.

You're not Twitter's customer. Advertisers are. And they don't want their brands to be associated with unpleasant content.

Like I can't believe that this reasoning doesn't resonate with people even outside of advertisers. Who wants to be on a social network where if one of your posts breaks containment you spend the next few weeks getting harassed by people who just hurl slurs and insults at you. This is already right now a problem on Twitter and opening the floodgates is the opposite of helping.

This reasoning is generally lost on people whom are generally not a target for slurs and harassment.
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