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An account was suspended

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Re: An account was suspended

#221

Post by knewter »

manimino wrote: post #138
HeyLaughingBoy wrote: post #70

Earlier quoted context omitted.

You have to be aware of the origins of the stress and they are likely many. Even here on HN I find myself making the decision to not continue to engage with someone who's responded to one of my posts because I can already predict it's going to race down a rabbit hole of pointless arguments. It's simply not worth talking to some people. I think part of the problem is that people don't realize that a lot of what they a…

This is a good policy in general. Say everything you want to say in one comment, and do not reply back to anything. Replies are where people start getting defensive. Even if the discussion is friendly, once you've said your piece, it is usually best to let others reply. The discussion gets better the more unique perspectives are in it. Same goes for meetings, ideally.

I prefer ugly discourse

Re: An account was suspended

#222

Post by 1123581321 »

insane_dreamer wrote: post #208
1123581321 wrote: post #134

Earlier quoted context omitted.

I don’t think you’re familiar with this use of Twitter. Since accounts can’t easily be partially followed by certain keywords or hashtags, creators will create additional accounts as notification channels for some of their content that their audience can choose to follow. It’s not spam because the delivery is wanted by those following the account. These channels don’t try to engage accounts that are uninterested in t…

If only there was some technology that easily allowed people to be notified of certain content only .... RSS, we miss you

He also provides RSS feeds. The Twitter feed is a convenience. Reducing the demand for Twitter notifications is beyond the ability of creators/publishers.

Re: An account was suspended

#223

Post by mschuster91 »

lapcat wrote: post #100
rfrey wrote: post #87

Earlier quoted context omitted.

The important thing is that humans review algorithmic bans, not review every tweet.

That's still a huge number. Twitter doesn't make enough revenue to hire enough people to do that intelligently.

Then they have to raise money?

You can't operate a chemical factory without paying for adequate measures to prevent spewing toxic waste into common resources like air and water, so why should you be allowed to run a facility that spews toxic hate into societies without establishing adequate protection?!

If there is one thing that made the internet so toxic, it was services labeled as "free" that in reality were nothing more than avenues for advertisers to shove ads down our throats, with the cost being our societies breaking apart as a result of all the lone village nutcases suddenly unifying themselves and no one paying for the virtual equivalent of the police to make sure the nutcases don't create chaos.

Re: An account was suspended

#224

Post by lapcat »

rchaud wrote: post #218
lapcat wrote: post #211

Earlier quoted context omitted.

Would you say https://twitter.com/daringfireball or https://twitter.com/thetalkshow are spam? Should they be suspended too? The account did not violate Twitter rules in any way. It wasn't sending replies. It wasn't retweeting other accounts. It wasn't liking other accounts. It wasn't interacting with other accounts in any way. Should there be no accounts on Twitter that have a list of episodes of a program? People fo…

The account in question posted 76 tweets in under 30 mins. Have you posted with this level of frequency, from different IPs? You may not need to worry if you have not.

> Have you posted with this level of frequency, from different IPs?

I don't know, maybe? I tend to tweet along with Apple keynotes, for example.

My IP changes whenever I switch from wifi to cellular.

Re: An account was suspended

#225

Post by rchaud »

hn_throwaway_99 wrote: post #67

I'm a big fan of Ben Thompson, and I'm not necessarily on Twitter's side here, but this to me seems more like a case of Ben whining about "Spam is when someone else sends it". From his own words, this "Stratechery Interviews" account was a new account that only sent out tweets of links from multiple locations around the world. In other words, the only thing really distinguishing it from spam on a technical level is t…

It also goes to show that much of what passes for "reasoned, non-emotional discourse" on HN can be written by people that don't always hold true to that stance when stuff they care about is affected.

Ben Thomson should hire somebody to run his social media. Admin work of any kind will comes with hassles. A tech thought leader writing so childishly over a hiccup makes me question the value of his insights. But then I was never really sold on his writing to begin with, as it's a little too Economist-y. Nicely written, 30k ft view stuff for the managerial classes.

Re: An account was suspended

#226

Post by glasshug »

jorams wrote: post #200
Semaphor wrote: post #25

He goes into detail: > It’s the “after careful review” line that has me riled up tbh. I can understand why an automated system suspended it. Don’t lie to me! -- https://twitter.com/benthompson/status/1583063313948499969 And yeah, I have to agree. I absolutely hate it when providers (shipping companies are great at this) tell me obvious lies. Hey, I can handle issues and problems. What I can’t handle are lies.

Looking at the account, I don't see why it would be a lie in this case, or why the account shouldn't have been suspended after manual review. It posted 75 tweets in 26 minutes, self-admittedly "from multiple locations around the world.". All of those tweets link to an external website. It's spam, so the account got suspended for posting spam. The fact that it was posted by Ben Thompson doesn't change the fact that it…

I agree, and think we should remember that many Twitter users have chronological feeds. While I'm sure it was unintended, followers of @stratecheryint would find their feed unusable for the duration of the mistaken spamming.

"Permanent" is harsh. Maybe a couple hours of cooldown and a "did you mean to start a thread or post these hourly?" message would be a nice alternative.

Re: An account was suspended

#227

Post by mschuster91 »

JadeNB wrote: post #207
mschuster91 wrote: post #162

Earlier quoted context omitted.

But only a tiny fraction of the 829 M tweets a day are abusive.

> But only a tiny fraction of the 829 M tweets a day are abusive. But you have to read all 829 M to find the abusive ones—and you have to agree on what 'abusive' means.

Rely on users to report the bad apples, ban accounts who abuse the report features, and provide people whose identity has been proven with a government-issued ID card with a safety switch that enforces human moderation for "spam" reports.

Right now Twitter isn't doing anything but the first part, which is why "I got mass report banned on Twitter" stories are so commonplace. They need not be, if Twitter would do their goddamn job.

Re: An account was suspended

#228

Post by danso »

tablespoon wrote: post #149
themitigating wrote: post #122

Earlier quoted context omitted.

I'm confused about what he means. "After careful review" means that a human double checked it right?

> I'm confused about what he means. "After careful review" means that a human double checked it right? I think he's angry that didn't actually carefully review anything. Which probably means "careful" is one of those words that sounds positive but is legally meaningless, so corporations will abuse it shamelessly for propaganda purposes.

Can we know for sure that they "didn't actually carefully review anything"? Likely thousands of accounts are auto-flagged every minute(second?), and for permanent suspension (as opposed to the much more common "locked because of suspicious automated activity/bad tweet"), maybe there's a process in which a report listing the suspicious signals is glanced at by a human auditor.

I'm talking like seconds of review, e.g. the report says "In 5 minute span, account tweeted from a known U.S. AWS server and a Europe AWS server, etc. etc. Confirm suspension", and the human clicks "Confirm" and moves on to the next hundred reports to "review"

Re: An account was suspended

#229

Post by UncleMeat »

jobs_throwaway wrote: post #214
jorams wrote: post #200

Earlier quoted context omitted.

Looking at the account, I don't see why it would be a lie in this case, or why the account shouldn't have been suspended after manual review. It posted 75 tweets in 26 minutes, self-admittedly "from multiple locations around the world.". All of those tweets link to an external website. It's spam, so the account got suspended for posting spam. The fact that it was posted by Ben Thompson doesn't change the fact that it…

what's your definition of spam? Are lots of links inherently spam?

Is an email announcing your Nigerian lottery winnings inherently spam? No. But that doesn’t stop us from making spam filters.

Re: An account was suspended

#230

Post by [deleted] »

shadowgovt wrote: post #204
michaelmcdonald wrote: post #2

Ben's account is already un-suspended, but only because he has a major presence and large audience (I would be shocked if people at Twitter didn't see this minutes into it happening or if Ben didn't have some direct line to various high up employees there). For the rest of us peasants: good luck getting help.

What are the practical alternatives? I'd imagine this is an issue one would see less often on a Mastodon node, as nodes tend to have fewer users per node so moderators / admins can respond more promptly to system failures, and if one doesn't like how an admin is running affairs, one can switch nodes.

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