Earlier quoted context omitted.
Those won't tell you the solution; they'll tell you a number that is near the solution. When the solution is irrational, as is common for polynomials, it might be difficult to guess what it is based on knowing an approximation of it.
When using 64 bit floating point numbers with 54 bits of precision, (or likely in this case, complex values consisting of two 64 bit floats) and you use an algorithm which you can guarantee converges to within 55 bits of precision in X steps, you have found the closest representable solution. Yes, you don't know whether it's 1 + sqrt(17) or 0.9 + Sqrt[17.84...], but you know to a degree of precision that 95% of use c…
When the problem posed is "factor this polynomial", it's unheard of. This is the conceptual difference between "needing a number to work with" and "studying math".