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Why doesn't Stripe use Stripe Billing?

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Re: Why doesn't Stripe use Stripe Billing?

#41
post #14

Earlier quoted context omitted.

What's the legal reason?

If the system happened to break in a way that was opportune for the employer but ripped off the employee, it's better to point fingers at Oracle than your own company.

Doesn't the company face the same risk with its clients?

Re: Why doesn't Stripe use Stripe Billing?

#42
post #39

Earlier quoted context omitted.

Twilio is the same. They use Zoom & Slack internally, not their own video and chat offerings. Dogfooding is a good thing. You’d be surprised how few companies actually do it (which is terribly shocking).

It makes sense to me - if Twilio undergoes a massive outage, do you want them to be unable to communicate as they try to fix it? So they use Zoom and Slack.

Just have that stuff as a backup?

Re: Why doesn't Stripe use Stripe Billing?

#43
post #29

Earlier quoted context omitted.

Twilio is the same. They use Zoom & Slack internally, not their own video and chat offerings. Dogfooding is a good thing. You’d be surprised how few companies actually do it (which is terribly shocking).

This sounds terrible, it shows a lack of confidence in your own product, imagine if Google internally would use Zoom... I can tell you that devs that use their own product deliver better quality.

Well, optimally you would want to use both yours and your competitors' products.

Re: Why doesn't Stripe use Stripe Billing?

#44
post #36

Earlier quoted context omitted.

If the system happened to break in a way that was opportune for the employer but ripped off the employee, it's better to point fingers at Oracle than your own company.

So limiting liability.

Limiting the cases of conflict of interests.

Re: Why doesn't Stripe use Stripe Billing?

#45
post #39

Earlier quoted context omitted.

It makes sense to me - if Twilio undergoes a massive outage, do you want them to be unable to communicate as they try to fix it? So they use Zoom and Slack.

Just have that stuff as a backup?

That can also work - but backups that aren't used can atrophy - and market segments could mean that what "works" for the company isn't what the company is selling.

It might be a goal to move everything internal (I believe Google is now using Google Apps internally, but they didn't for awhile, even after other businesses were).

Re: Why doesn't Stripe use Stripe Billing?

#46

Earlier quoted context omitted.

If it happened then one would claim that they have a legal onus. Conflict of interest is speculative about an unforeseen future.

I'm not familiar with that definition. On the other hand, the Department of Defense explicitly says it happens "if the particular matter will have a direct and predictable effect on that interest". Predictable being "a real, as opposed to speculative possibility, that the matter will affect the financial interest". https://dodsoco.ogc.osd.mil/Conflicts-of-Interest/

The topic is centred around off-hand remarks made by someone as to why they aren't doing something (such as using their own product) and how, as pointed out by willio58, "conflict of interest" is used where there is no actual demonstration of conflict of interest. We're not talking about military rigor, as interesting as that subject may also be.

Again, "conflict of interest" is what people often say when they don't know if it will affect them, but don't want to take the risk. "Regulation requires it", as illustrated in the first comment, is what people say when caselaw actually demonstrates that they would be liable.

The fun thing about language is that it is fluid and can take many forms.

Re: Why doesn't Stripe use Stripe Billing?

#47
post #9

I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.

What HR payroll ?

Re: Why doesn't Stripe use Stripe Billing?

#48

Earlier quoted context omitted.

Twilio is the same. They use Zoom & Slack internally, not their own video and chat offerings. Dogfooding is a good thing. You’d be surprised how few companies actually do it (which is terribly shocking).

"Dogfooding is a good thing" That gets repeated a lot but I have observed the opposite when you have a diversified company dogfooding an internal product that isn't strategic in their portfolio, or is targeted at a market segment that the company doesn't belong to. I have seen companies hamstring themselves by using a product that isn't the best offering for them or a poor technical fit, only because it is their own…

Fanboy Alert! (I may be biased).

Not a company, but OpenBSD dogfoods exclusively. And they do deliver a good product.

Re: Why doesn't Stripe use Stripe Billing?

#49
post #41

Earlier quoted context omitted.

If the system happened to break in a way that was opportune for the employer but ripped off the employee, it's better to point fingers at Oracle than your own company.

Doesn't the company face the same risk with its clients?

The risk is the appearance that the company was deliberately ripping off employees. When the employer has created their own labor tracking software, it's easier for mistakes to look deliberate.

Re: Why doesn't Stripe use Stripe Billing?

#50
post #41

Earlier quoted context omitted.

If the system happened to break in a way that was opportune for the employer but ripped off the employee, it's better to point fingers at Oracle than your own company.

Doesn't the company face the same risk with its clients?

It's easier to convince others that it was a genuine mistake when you didn't personally profit from the mistake
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