It’s called Stripe Billing, not Stripe MDR. What a pointless exercise but I guess someone wi have some takeaways from this, not sure which one though.
what is MDR?
Why doesn't Stripe use Stripe Billing?
21–30 of 193 posts
Re: Why doesn't Stripe use Stripe Billing?
#22Stripe is large enough to need their own dedicated merchant account, why would they use a product designed for smaller businesses?
Re: Why doesn't Stripe use Stripe Billing?
#23Earlier quoted context omitted.
The company where I work disallows us from using our own product because it would be considered a conflict of interest. Some co-workers say it's a federal regulation, but I've never seen that anywhere in print, so I suspect it's just a workplace rumor/justification. I've had customers complain to my face that we tailor the products to our needs, and are surprised (and sometimes vocally disbelieve) that we don't use i…
Yeah most of the time I hear conflict of interest I don’t believe it at this point. Conflict of whose interest? If you used your own product wouldn’t you learn some issues that exist within it?
> If you used your own product wouldn’t you learn some issues that exist within it?
Isn't that the worry? Say a bug in your timekeeping software underreported hours worked and that lead to workers not being paid their agreed upon rate. When it goes to court you now have to prove that you didn't maliciously introduce the bug to save on employment costs, whereas if it is a third-party providing the software it's their problem. "Conflict of interest" is ultimately just another way to say "I don't want to assume the liability when things go sour". Nobody cares about conflict of interest when things go right.
Re: Why doesn't Stripe use Stripe Billing?
#24I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.
Twilio is the same.
They use Zoom & Slack internally, not their own video and chat offerings.
Dogfooding is a good thing.
You’d be surprised how few companies actually do it (which is terribly shocking).
Re: Why doesn't Stripe use Stripe Billing?
#25Several of the concerns revolve around the complexity of managing multiple IDs (product SKUs, prices, etc) for a single subscription - and the author reaches the conclusion that this is because it's optimized for "e-commerce and not B2B SaaS".
While from the buyer's perspective, "single negotiated cost with overages" may appear simple - it's a single bill after all - on the accounting side for the company selling the product, I'd expect it's much more complicated; with potentially different tax rates for different products and complexity around producing an auditor-defensible determination for "cost of goods sold" and "marketing expense."
So for at least some of these requests, I see Stripe's posture here as helpful - it's not "requesting a dollar figure", it's "creating a detailed enough accounting trail behind that bill to operate your business." Looking across the breadth of Stripe's products, I'd give them the benefit of the doubt here.
Re: Why doesn't Stripe use Stripe Billing?
#26Earlier quoted context omitted.
Yeah most of the time I hear conflict of interest I don’t believe it at this point. Conflict of whose interest? If you used your own product wouldn’t you learn some issues that exist within it?
> If you used your own product wouldn’t you learn some issues that exist within it? Isn't that the worry? Say a bug in your timekeeping software underreported hours worked and that lead to workers not being paid their agreed upon rate. When it goes to court you now have to prove that you didn't maliciously introduce the bug to save on employment costs, whereas if it is a third-party providing the software it's their…
Can I see the files of an example case where something like that happened?
Re: Why doesn't Stripe use Stripe Billing?
#27I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.
What's the legal reason?
If the system happened to break in a way that was opportune for the employer but ripped off the employee, it's better to point fingers at Oracle than your own company.
Re: Why doesn't Stripe use Stripe Billing?
#28I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.
What's the legal reason?
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Re: Why doesn't Stripe use Stripe Billing?
#29I work at an HR/Payroll company with a phenomenal app that we put our blood, sweat, and tears into every single day. And every single day I clock in with Oracle Time and Labor. There's a legal reason for this and we do it for compliance. I'm guessing Stripe is in the same boat with this product despite its flaws.
Twilio is the same. They use Zoom & Slack internally, not their own video and chat offerings. Dogfooding is a good thing. You’d be surprised how few companies actually do it (which is terribly shocking).
This sounds terrible, it shows a lack of confidence in your own product, imagine if Google internally would use Zoom...
I can tell you that devs that use their own product deliver better quality.
Re: Why doesn't Stripe use Stripe Billing?
#30Earlier quoted context omitted.
> If you used your own product wouldn’t you learn some issues that exist within it? Isn't that the worry? Say a bug in your timekeeping software underreported hours worked and that lead to workers not being paid their agreed upon rate. When it goes to court you now have to prove that you didn't maliciously introduce the bug to save on employment costs, whereas if it is a third-party providing the software it's their…
Can I see the files of an example case where something like that happened?
If it happened then one would claim that they have a legal onus. Conflict of interest is speculative about an unforeseen future.