Earlier quoted context omitted.
An admitted cheater has been playing suspiciously. “No reason” lol.
They could have chosen to ban him for life when they caught him cheating. I would have no sympathy for him in that case. But the document paints a different picture. He cheated, and they agreed to re-enable his account if he promised to not cheat again. According to chess.com he kept his promise. So why the sudden new ban? I would agree with you that the initial cheating was enough for lifetime ban. But chess.com dec…
All of this led chess.com Fairplay staff to request that leadership re-review Hans' account, with updated analysis they provided, and to reconsider the removal of Hans' ban.