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Mcmaster.com is the best e-commerce site I've ever used

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Re: Mcmaster.com is the best e-commerce site I've ever used

#151

I love McMaster, but also want to give a shout out to their competitor, grainger. Similarly excellent UI. One benefit that I take advantage of is free delivery to their local warehouse for in person pickup. I don't know why more companies don't serve the customer with this.

Grainger was my N95 respirator buddy for a while. Fast shipping / great logistics too.

Re: Mcmaster.com is the best e-commerce site I've ever used

#152
post #63
post #16

digikey, jameco, mcmaster, ingram... most of these online catalog parts houses have excellently functional websites. but like, even back in the day distribution warehouses had excellent terminal based inventory search and ordering interfaces over packet switched networks. anyone remember datanet?

I wish digikey was as good as McMaster. With digikey I often have to parse through a huge table with many pages to figure out what the difference is between a bunch of search results. On McMaster you can clearly see search results categorized in sub tables and densely arranged to make clear what the options are. Are there any electronics websites that actually organized like McMaster?

Use filters.

I was also intimidated by the huge table and hundreds of columns the first time I use Digi-Key, but only later realized how handy it is to have all the parameters listed together. It makes comparison subtle difference of each parts so much easier.

The filter above will also tell you existing enum values within the current showing list, so you will instantly get an idea you are comparing.

Again, both have their advantages, but I recommend give it a try. Finding parts isn't any harder this way.

Re: Mcmaster.com is the best e-commerce site I've ever used

#153
post #104
post #63

Earlier quoted context omitted.

I wish digikey was as good as McMaster. With digikey I often have to parse through a huge table with many pages to figure out what the difference is between a bunch of search results. On McMaster you can clearly see search results categorized in sub tables and densely arranged to make clear what the options are. Are there any electronics websites that actually organized like McMaster?

digikey, mouser, and arrow are the big ones that I'm aware of. All of their UX is really bad compared to McMaster though. I love when a field value table has redundant values for 20mm, 2cm, 2.0cm, 20mm with a trailing space, etc. A lot of the value-add here from McMaster comes from pure data cleanup and categorization and cleaning up the categories and fields. That gets way harder to do on something the size of mouse…

Digi-key definitely could sanitize/normalize their field values better. But I feel they are intentionally being conservative about touching datasheet values given by the vendors.

In practice (based on experience of selecting electronic components), I don't find this a big issue; after filtering on some other obvious, more binary fields, what left is often a small enough pool of values (like 16V, 16.0V, 12-20V, etc.) to be manually selected/checked.

Re: Mcmaster.com is the best e-commerce site I've ever used

#154
post #145

Earlier quoted context omitted.

I'll second that. I ordered an 8-foot-long aluminum bar for $25, which, at the time, was too long to ship with traditional shippers. So, a semi trailer showed up at my door. Shipping cost $8.

How can they make money doing that?

Next time he’ll buy $20 worth of bolts and pay $80.

Re: Mcmaster.com is the best e-commerce site I've ever used

#155
post #26

Earlier quoted context omitted.

> On the other hand, Amazon delays orders on purposes if you aren't a Prime member. Sounds like a conflict of interest if they literally start transit then delay at some point. Like maybe retailers shouldn't be able to own shipping

Plenty of dedicated shipping companies do exactly the same thing (if you don't pay for next day then they'll deliberately delay it so it takes 5 days or whatever you paid for), it's got nothing to do with being owned by a retailer or not.

I can’t imagine a company wasting money on this. Distro facility space is money. Especially these days with all networks stressed. They may delay to optimize a route with more stops, or prioritize guaranteed shipping dates. But being punitive doesn’t make financial sense.

Unless it’s USPS. Then nothing makes sense.

Re: Mcmaster.com is the best e-commerce site I've ever used

#156

MechE here as well. An alternative to McMaster is Misumi. Misumi is nice because you can order parts that are made to order (imagine a rod with the specific thread and length). No next day shipping like McMaster but being able to buy a custom “off the shelf” part without making a special internal part number is huge (so you don’t need drawings or anything). They’ll ship you a couple books like the signature yellow bo…

I've used Misumi on projects before. I've ordered all kinds of custom stuff including drive shafts and tons of different brackets. Everything comes neatly labeled and bagged. The best part IMO is the custom aluminum extrustion (8020 clone). You can order everything cut to length, with holes drilled, holes tapped, etc. The lead time sucks though. I'm green with envy over all my friends back home that get to use McmasterCarr.

Re: Mcmaster.com is the best e-commerce site I've ever used

#158
Yeah but it’s not node, wasm, sass, typescript, react bootstrap, rails, flask, ecma, flash enabled, spa web 3.0 with social media and crypto integration so it’s pretty much outdated and useless….

/s obviously, but it just points to the absolutely uselessness of ‘modern’ websites

Re: Mcmaster.com is the best e-commerce site I've ever used

#159
post #150

Purchasing from McMaster is a very refreshing experience. Couldn't agree more. Loads quickly, looks the same on any browser I tried it on, I don't feel lost or like I'm wasting my time. However, it raises a quetion for me, how is it that they're able to stay in business and simultaneously respect their customers' time and sanity? If you look at the way other sites are designed, you'd just assume there's no way to mak…

You answered your own question - they're able to stay in business because they respect their customers' time and sanity. People may not use McMaster because they land on the homepage and see a “Mega Deal” going on in a product they don’t need. People who visit the site are almost certainly going to buy something. Compare that to other e-commerce sites where people just visit to check specs, compare prices or just landed on the page from the search index.
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