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Mcmaster.com is the best e-commerce site I've ever used

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Re: Mcmaster.com is the best e-commerce site I've ever used

#21

Post by calvinmorrison »

pGuitar wrote: post #14
fake-name wrote: post #5

McMaster is great. This article is also completely glossing over another reason to use them: Their shipping is somehow insanely fast. Almost everything is next-day delivery, even for standard shipping. They've somehow got their logistics COMPLETELY nailed. I believe they have their own agreements with USPS/FedEx/etc... McMaster is generally not the cheapest, but they're almost always the fastest and the easiest. Mach…

> Almost everything is next-day delivery, Could it be that you live next to one of their warehouses? On the other hand, Amazon delays orders on purposes if you aren't a Prime member.

I'm ~12 miles from one, and they are as fast as amazon

Re: Mcmaster.com is the best e-commerce site I've ever used

#23

Post by paulryanrogers »

pGuitar wrote: post #14
fake-name wrote: post #5

McMaster is great. This article is also completely glossing over another reason to use them: Their shipping is somehow insanely fast. Almost everything is next-day delivery, even for standard shipping. They've somehow got their logistics COMPLETELY nailed. I believe they have their own agreements with USPS/FedEx/etc... McMaster is generally not the cheapest, but they're almost always the fastest and the easiest. Mach…

> Almost everything is next-day delivery, Could it be that you live next to one of their warehouses? On the other hand, Amazon delays orders on purposes if you aren't a Prime member.

> On the other hand, Amazon delays orders on purposes if you aren't a Prime member.

Sounds like a conflict of interest if they literally start transit then delay at some point. Like maybe retailers shouldn't be able to own shipping

Re: Mcmaster.com is the best e-commerce site I've ever used

#24

Post by ddhhyy »

parker_mountain wrote: post #4

Great website. Great company. Can't find what you're looking for? Website failing you? Don't worry, just click the email link at the top of the page and they WILL get back to you - even over a 20 cent part.

I've never emailed them but I have called them on a few occasions. Somehow they pick up before it even rings once. And it's a real person, not a phone tree. Pretty remarkable.

Re: Mcmaster.com is the best e-commerce site I've ever used

#26

Post by lmm »

paulryanrogers wrote: post #23
pGuitar wrote: post #14

Earlier quoted context omitted.

> Almost everything is next-day delivery, Could it be that you live next to one of their warehouses? On the other hand, Amazon delays orders on purposes if you aren't a Prime member.

> On the other hand, Amazon delays orders on purposes if you aren't a Prime member. Sounds like a conflict of interest if they literally start transit then delay at some point. Like maybe retailers shouldn't be able to own shipping

Plenty of dedicated shipping companies do exactly the same thing (if you don't pay for next day then they'll deliberately delay it so it takes 5 days or whatever you paid for), it's got nothing to do with being owned by a retailer or not.

Re: Mcmaster.com is the best e-commerce site I've ever used

#28

Post by ruined »

because the people ordering bar stock or whatever know what they need, and it's very specific, and they cannot be upsold

if you want to make a sale all you can do is give them what they want

most stores have to convince the user that they want something, and that could be anything, and it doesn't much matter what it is.

Re: Mcmaster.com is the best e-commerce site I've ever used

#29

Post by pGuitar »

calvinmorrison wrote: post #21
pGuitar wrote: post #14

Earlier quoted context omitted.

> Almost everything is next-day delivery, Could it be that you live next to one of their warehouses? On the other hand, Amazon delays orders on purposes if you aren't a Prime member.

I'm ~12 miles from one, and they are as fast as amazon

I would consider 12 miles to be right next to it from a shipping perspective...

I.E., With USPS you can pretty much assume that you are going to get a letter next-day if it comes from your state

Re: Mcmaster.com is the best e-commerce site I've ever used

#30

Post by rossdavidh »

motoboi wrote: post #9

Now be completely honest: - If you haven't read the article, would you think this site great? My point is: no one knows what is a great e-commerce website. Is one that sells a lot? Amazon does it. Is not one that sells a lot, but that is very easy to use?

"If you haven't read the article, would you think this site great?"

No, I would have ordered what I wanted, quickly and easily, and probably not thought about the website at all. Which is what makes it great.

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