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Mcmaster.com is the best e-commerce site I've ever used

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Re: Mcmaster.com is the best e-commerce site I've ever used

#12

McMaster is great. This article is also completely glossing over another reason to use them: Their shipping is somehow insanely fast. Almost everything is next-day delivery, even for standard shipping. They've somehow got their logistics COMPLETELY nailed. I believe they have their own agreements with USPS/FedEx/etc... McMaster is generally not the cheapest, but they're almost always the fastest and the easiest. Mach…

Indeed, even in rural parts of the country orders placed by 4-6pm still arrive next day[0]. This saves calendar days on projects; its often not till 4 or 5 that the full list of missing fittings/parts/tools comes together.

[0]Sometimes you need to spring for air shipping if you are in the sticks.

Re: Mcmaster.com is the best e-commerce site I've ever used

#13
post #9

Now be completely honest: - If you haven't read the article, would you think this site great? My point is: no one knows what is a great e-commerce website. Is one that sells a lot? Amazon does it. Is not one that sells a lot, but that is very easy to use?

Ok, but if we're being honest, you can make that sort of claim about anything and it's equally as unhelpful. Things can have value even if you can't perfectly define a metric, and even if others might use different metrics.

The author explained why they think it's great, so rather than waving your hands and denying that greatness could ever be defined, what about a constructive approach? Engage with the elements the author identified. Criticize specific ones, or suggest others. Say something you actually believe!

Re: Mcmaster.com is the best e-commerce site I've ever used

#14

McMaster is great. This article is also completely glossing over another reason to use them: Their shipping is somehow insanely fast. Almost everything is next-day delivery, even for standard shipping. They've somehow got their logistics COMPLETELY nailed. I believe they have their own agreements with USPS/FedEx/etc... McMaster is generally not the cheapest, but they're almost always the fastest and the easiest. Mach…

> Almost everything is next-day delivery,

Could it be that you live next to one of their warehouses?

On the other hand, Amazon delays orders on purposes if you aren't a Prime member.

Re: Mcmaster.com is the best e-commerce site I've ever used

#15
post #9

Now be completely honest: - If you haven't read the article, would you think this site great? My point is: no one knows what is a great e-commerce website. Is one that sells a lot? Amazon does it. Is not one that sells a lot, but that is very easy to use?

Curation and variety would top my list of important features.

Re: Mcmaster.com is the best e-commerce site I've ever used

#16
digikey, jameco, mcmaster, ingram...

most of these online catalog parts houses have excellently functional websites.

but like, even back in the day distribution warehouses had excellent terminal based inventory search and ordering interfaces over packet switched networks.

anyone remember datanet?

Re: Mcmaster.com is the best e-commerce site I've ever used

#18
post #9

Now be completely honest: - If you haven't read the article, would you think this site great? My point is: no one knows what is a great e-commerce website. Is one that sells a lot? Amazon does it. Is not one that sells a lot, but that is very easy to use?

Ok, but if we're being honest, you can make that sort of claim about anything and it's equally as unhelpful. Things can have value even if you can't perfectly define a metric, and even if others might use different metrics. The author explained why they think it's great, so rather than waving your hands and denying that greatness could ever be defined, what about a constructive approach? Engage with the elements the…

Hi, thanks for your message.

Maybe I didn't express myself very well.

If you don't know what a great ecommerce website is, what is has, what it does, does reading a piece where someone says some site is a great e-commerce website influence your opinion? Does it shape your view?

If so, how does previous literature about the subject influenced the writer?

So, a great e-commerce website should be measured by it's form or by it's results?

Why non functional and not great websites thrive?

Would Jeff Bezos be fixated on those pixels because he believed that as long as amazon.com kept growing and selling, the site must therefore working great?

Those are all sincere questions, not rhetorical or trolling.

Re: Mcmaster.com is the best e-commerce site I've ever used

#19
post #9

Now be completely honest: - If you haven't read the article, would you think this site great? My point is: no one knows what is a great e-commerce website. Is one that sells a lot? Amazon does it. Is not one that sells a lot, but that is very easy to use?

I came across mcmaster.com like 10-15 years ago and I thought its design and experience was amazing. I didn't understand why other sites weren't like this.

Then I talked to regular people (like my friend who builds high-end magic tricks) who happened to use the site and like me wondered why more sites weren't usable like this.

And then after a few years, I saw that people in the comments here and elsewhere thought the same.

And this post is the latest.

I think there's something there.

Re: Mcmaster.com is the best e-commerce site I've ever used

#20
post #16

digikey, jameco, mcmaster, ingram... most of these online catalog parts houses have excellently functional websites. but like, even back in the day distribution warehouses had excellent terminal based inventory search and ordering interfaces over packet switched networks. anyone remember datanet?

also, the reason why they're all good is because they're not trying to sell you anything. they're for people who are at work, know what they need, know they have options on where to buy. therefore it's streamlined as much as possible to make life at work easy (which becomes their differentiator, along with easy billing terms and fast shipping), rather than market things to people who aren't even making decisions on what to buy...
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