They should fire the people who are actually causing the problems. Everyone stopped using facebook because they are uncomfortable using a giant, ad serving, spy machine. They are also discouraged that facebook started deciding which friends are important to the user instead of letting the user pick. The people who implemented these ?features? should be the first to be fired.
Similarly, the reason everyone is walking away from Google is because the search is getting worse. Why? Because Google increasingly doesn't allow you to search for what actually exists, but instead what it thinks you should see. Fire the people who did this. Fire them because they are destroying your company.
I don't care if you don't, it's your wealth to lose, but I also know that's not who will be shouldering the burden of yet another recession. I could easily do this for every company: Netflix: it's the crappy political shows, Microsoft: it's the telemetry and continually slower product, Apple: it's intentionally slowing working products, Goldman Sachs: it's the bro/frat culture, Most Banks: it's the insulting fees, Amazon: it's the way you treat your warehouse staff: Most Fast Food: it's the price gouging Most Food companies: it's the annoying shrinkflation. Fire these people. They made you short term profits and now your brand is ruined and everyone hates you.
But instead they will fire the people who are actually doing their job, and keep all the executives and "thought leaders", or whatever, in their protected positions. I think everyone basically knows why everyone hates facebook and left. Just stop doing that, is what I'm getting at.