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AirPods Pro Service Program for Sound Issues

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Re: AirPods Pro Service Program for Sound Issues

#121
I used it to replace one of mine. I told them it was staticy when I put it in my ear. They said so sorry and they would process a replacement. The process took minutes over Apple Support chat and I had a new one in 3 days with a postage free box to return mine.

If you have problems get it replaced. What's the drama?

Re: AirPods Pro Service Program for Sound Issues

#122

Earlier quoted context omitted.

I had the issue where sometimes only one was charged. I noticed that sometimes the LED didn't blink when inserting one of them... and fidgeting with it, helped, but sometimes switching the position of the case from vertical to horizontal would make it disconnect (as reported by the charge widget on my iPhone). (I tried resetting them, re-pairing, etc. and it didn't help) I took it to the Apple store, showed the guy t…

This is a problem I've fixed with a Q-tip more than once. that contact is finicky and it doesn't take much lint to break it. Airpods have also just needed rebooting from time to time, in my experience. Not daily, weekly perhaps. Not my favorite thing about them.

I tried cleaning the AirPods and case with a q-tip with rubbing alcohol, several times... and they were new (1 month of use) and visibly clean.
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