Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Apple’s iPhone 14 Redesign for Repair

ifixit.com

Post reply on HN
Print view View original

501–510 of 590 posts

Re: Apple’s iPhone 14 Redesign for Repair

#501

Post by teitoklien »

simondotau wrote: post #497
teitoklien wrote: post #496

Earlier quoted context omitted.

This is a bad excuse. 0.002% of our customers need security against sophisticated hackers who have the capability to hijack a repair service and replace it with a spying custom made iphone screen replacement. Let’s make screen repairs 5-7x more expensive for 100% of our customers ! That will get the hackers ! Yea, right.... If you’re that paranoid about your security, go to an authorized apple repair centre which doe…

My opinion of this dismissive attitude towards security, were I to express it with sufficient honesty, would probably get me banned from Hacker News. It is the hardware equivalent of “only people with something to hide need encryption”.

It is not.

Encryption issue is about banning it altogether.

This is about user choice in terms of repairability.

This excuse is more to the equivalent of , we are banning all communication in plaintext or any encryption standard, except aes-256.

Everyone has different requirements, choice and deserve the freedom.

Companies dont get to excuse away freedom and choice, in the name of “security”.

Re: Apple’s iPhone 14 Redesign for Repair

#502

Post by _V_ »

kaba0 wrote: post #488
_V_ wrote: post #312

Earlier quoted context omitted.

Exactly and this is why Apple pairs the front part (and various other parts) to the motherboard. To make it easier or something. Got it

I’m fairly sure that you have to plug in your monitor to your desktop PC, otherwise it is kind of hard to.. you know, use it.

Yeah. And I'd like to get to the same state with iPhones :-) So they let me connect another monitor to my phone without hardwiring it together.

Honestly, if they cared about "best user experience", they would have done digital signature of the LCD/cable and if OEM was detected, they could display something like "Hey, someone tampered with your phone and changed the screen using OEM parts". If not, they coud say "Hey, someone tampered with your phone and replaced screen with an unoriginal one. You might see some degradation in quality because of that".

Re: Apple’s iPhone 14 Redesign for Repair

#503

Post by _V_ »

newtritious wrote: post #426
_V_ wrote: post #419

Earlier quoted context omitted.

> If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. Because that idea is BS, designed just to block 3rd party repair shops from doing quick repairs leaving you with the same (or worse) level of service that Apple itself offers. Why on Earth would anyone need to provide SN of the phone to buy consumable such as battery? Makes no sense…

> because Apple takes 2 weeks & wipes data from device They don’t. It’s a 30 minute repair with no wipe necessary.

As I said somewhere else, it probably depends on your location.

This also applies not only to the battery replacement but for screen as well. I've had to do that also and it also was not a 30 minute repair unfortunately. If it was, I would be quite happy and would not be so frustrated over this stuff.

Re: Apple’s iPhone 14 Redesign for Repair

#504

Post by kramerger »

simondotau wrote: post #497
teitoklien wrote: post #496

Earlier quoted context omitted.

This is a bad excuse. 0.002% of our customers need security against sophisticated hackers who have the capability to hijack a repair service and replace it with a spying custom made iphone screen replacement. Let’s make screen repairs 5-7x more expensive for 100% of our customers ! That will get the hackers ! Yea, right.... If you’re that paranoid about your security, go to an authorized apple repair centre which doe…

My opinion of this dismissive attitude towards security, were I to express it with sufficient honesty, would probably get me banned from Hacker News. It is the hardware equivalent of “only people with something to hide need encryption”.

But this doesn't add any real security because it addresses a made up threat scenario.

If people with that kind of resources are out to get you, they can simply lift your fingerprints from elsewhere. A transparent tape on the home button would probably be enough.

Re: Apple’s iPhone 14 Redesign for Repair

#505

Post by _V_ »

hackmiester wrote: post #494
j16sdiz wrote: post #420

Earlier quoted context omitted.

Are they water tight after repair? Can you re-open with the same ease?

I had mine done by Apple at an Apple Store and then got it wet two days later. It was destroyed instantly. They gave me a new phone at no cost. As a result, I now recommend AppleCare replacement over any repair, if the water resistance is important to you.

Honestly anyone can screw up during re-sealing step. It is not really that hard to do correctly but if you don't follow the procedure correctly, new adhesive will stick somewhat but will not be as strong as before.

The thing is that even if you screw this up, it will probably look OK for quite some time without being really water tight.

Re: Apple’s iPhone 14 Redesign for Repair

#506

Post by _V_ »

threeseed wrote: post #491
kramerger wrote: post #478

Earlier quoted context omitted.

> Apple devices weren't made difficult to repair because Apple actively despised repairers. IIRC the front panel uses DRM to stop unauthorized screen replacement.

Which is to make the device secure for users who are Apple's highest priority. It's amazing to me that developers, resellers etc seem to forget this.

Please explain to me how pairing a screen, vibration motor and battery to the motherboard keeps me secure... I'd understand faceid (which is paired of course), sure. But not these.

I really have a strong feeling that some folks have Stockholm syndrome or something.

Re: Apple’s iPhone 14 Redesign for Repair

#507

Post by _V_ »

sfvegandude wrote: post #437
smoldesu wrote: post #414

Earlier quoted context omitted.

FWIW, Apple didn't actually address any of the problems their real critics (eg. third-party repair shops) espoused. The redesign in the linked article will only benefit Apple until they walk-back their asinine hardware-DRM (and ostensibly, their grip on OEM components).

What is the negative impact to users of the hardware DRM? I am only familiar with a dialogue box that warns users that a specific part might not be authentic. I have also read about issues with those parts not performing correctly with software updates. Are there instances of DRM’d hardware being totally unsupported, or just not available at all? If so, what parts?

For example swapped LCD will disable truetone and in iPhone 14 reportedly auto brightness.

Battery will lock out "battery health".

Rear facing camera will glitch out (I think it will not do video and it will reduce framerate dramatically) and front camera will not work correctly at all.

All accompanied with constant nagging about non-genuine parts - regardless if you use parts from another iPhone (100% genuine).

Re: Apple’s iPhone 14 Redesign for Repair

#508

Post by midoridensha »

lukas099 wrote: post #463
hot_gril wrote: post #167

> Forget satellite SOS and the larger camera, the headline is this: Apple has completely redesigned the internals of the iPhone 14 to make it easier to repair. This made me chuckle. I'm willing to bet that the overwhelming majority of users care far more about the camera than the repairability. The latter is hardly even something they consider. It will probably help them in unseen ways, like improving resale value.

Maybe not at first, but a million Apple users who break their devices having a good experience with the repair vs. a bad one is a good thing for Apple.

I don't see how. What are they going to do, be more likely to be repeat customers? They were going to be repeat customers anyway, even after breaking their phones and not being able to repair them.

The only possible benefit I see here is Apple saving money on repair technician time. But I still suspect it'll cause lost profits, because many people will be able to repair their phones instead of just buying new ones when they break.

Re: Apple’s iPhone 14 Redesign for Repair

#509

Post by simondotau »

teitoklien wrote: post #501
simondotau wrote: post #497

Earlier quoted context omitted.

My opinion of this dismissive attitude towards security, were I to express it with sufficient honesty, would probably get me banned from Hacker News. It is the hardware equivalent of “only people with something to hide need encryption”.

It is not. Encryption issue is about banning it altogether. This is about user choice in terms of repairability. This excuse is more to the equivalent of , we are banning all communication in plaintext or any encryption standard, except aes-256. Everyone has different requirements, choice and deserve the freedom. Companies dont get to excuse away freedom and choice, in the name of “security”.

> Companies dont get to excuse away freedom and choice

Companies don't owe you freedom and choice. If you don't like their product, if you don't like their concern for your freedom and choice, don't buy it.

Re: Apple’s iPhone 14 Redesign for Repair

#510

Post by simondotau »

_V_ wrote: post #506
threeseed wrote: post #491

Earlier quoted context omitted.

Which is to make the device secure for users who are Apple's highest priority. It's amazing to me that developers, resellers etc seem to forget this.

Please explain to me how pairing a screen, vibration motor and battery to the motherboard keeps me secure... I'd understand faceid (which is paired of course), sure. But not these. I really have a strong feeling that some folks have Stockholm syndrome or something.

For the record, I don't think Apple does this entirely for security. I think they do it to stop the illegal distribution of items which leak from Apple's supply chain, as well as counterfeit goods sold as though equal in quality to Apple parts. (I know multiple people who have had non-genuine screen replacements and they've always been low quality fragile glass.)

If someone tried to sell whole iPhones assembled entirely from parts leaked from Apple's supply chain, it ought to seem obvious to anyone that this is wrong. Why is the principle any different when it's not an entire iPhone?

Post reply on HN