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Apple’s iPhone 14 Redesign for Repair

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Re: Apple’s iPhone 14 Redesign for Repair

#421
post #384

Earlier quoted context omitted.

Any modern iPhone has its battery held by pull tabs (double sided tape that lets go when you pull on it sideways). They are sometimes PITA to remove but you just need tweezers, fingers and bit of luck to remove it :-) Adhering the battery is the same - just press in place. Heat is only needed for opening/closing the phone.

Are they water tight after repair? Can you re-open with the same ease?

I'd say it depends on brand of pre-cut adhesive seal you use.

But normally (and if done correctly) it is watertight and opens +- the same.

Re: Apple’s iPhone 14 Redesign for Repair

#422
post #9

Apple started offering home repair kits for iPhone this year, but they’re super difficult to use: https://www.nytimes.com/2022/05/25/technology/personaltech/a... There’s speculation that offering the kits is an attempt to head off right-to-repair legislation. But seeing this redesign, I wonder to what degree the repair program is incentivizing repairability within apple’s corporate structure. Now that “profit/loss pe…

Do you honestly think Apple does not want you to repair your own device? They would absolutely sh*t kittens to have you buy replacement parts from them!

The problem is that smartphones are super complex devices, able to withstand dust, rain, drops, and more. In order to do that, they have complex internals, which AMONG OTHER THINGS (like heat dissipation and RF I/O) are designed to support mentioned goals.

Current gen iPhones can be dropped onto concrete at arms-length and not suffer from a broken screen or back. Think about that for a moment. Could you build a smartphone that could do that, and have amazing battery life along with desktop performance?

Note that I'm absolutely not affiliated with Apple, or a shareholder.

I feel like some folks downplay the amount of engineering that goes into the iPhone, and to a somewhat lesser extent, ANY mobile device. For many of us, these things live in our pockets and our hands. They are expected to have many hours of screen time, play games, let us read books, etc. They aren't simple devices, especially the current gen iPhones Apple has been pushing out.

Re: Apple’s iPhone 14 Redesign for Repair

#423

Earlier quoted context omitted.

How is this legal? Holds ought to be capped at the maximum payable for a transaction. Sounds like you've never rented a moving truck. Or a power tool. Or tried to rent a car with a debit card.

I've rented all the items you've listed, plus construction equipment and hotel rooms, and none had this absurd cost:hold ratio. Notably, only the powertools were cheaper than the repair equipment in absolute terms. Having a difference of 2 orders of magnitude between card hold and actual fee is absurd and atypical. I cant imagine a $7,500 hotel room stay placing a $120,000 hold

You can't steal a hotel room. You can't permanently damage a hotel room.

The comparison makes no sense.

Re: Apple’s iPhone 14 Redesign for Repair

#424
On our product (air quality monitor[1]) we made the concious decision to design it for long life and repairability by e.g.:

- using no glue or snaps

- all components on one PCB, no thin cables that can break

- standard philips/torx screws

- four screws to open the enclosure, four screws to take out the pcb

- expensive sensor modules on pin sockets for easy reaplacement

- only using components that are certified for longe lifetime -even if they cost a few dollars more (e.g. DC to DC converter)

- not using plastic for packaging and we ask our supplier to not use plastic when sending us the parts (e.g. no bag around the USB cable etc)

We wrote about this [2] and often do presentations for customers and have a slide about this and it gets a great response and I believe gives us an advantage compared to competing products on the market. As the market more and more appreciates this, Apple probably also realized that this can be a competitive advantage and give them positive press.

[1] https://www.airgradient.com/airgradient-one/ [2] https://www.airgradient.com/about/

Re: Apple’s iPhone 14 Redesign for Repair

#425
> We are hearing reports that Apple is continuing their hostile path of pairing parts to the phone, requiring activation of the back glass after installation.

Hopefully that's not the case. Why go through the effort of a redesign like this if you're just going to continue handicapping repairs that way? Clearly it wasn't a marketing gimmick since they haven't mentioned it at all.

Reading through this article made me really start to consider buying a new iPhone. I've had my mind set on switching to Android for the past year, but a pro-repair pro-planet move like this needs to be rewarded in the marketplace, and I'll be telling everyone I know to get a 14.

...that is, unless they're still locking parts down with serial number checks.

Re: Apple’s iPhone 14 Redesign for Repair

#426
post #419

Earlier quoted context omitted.

All I’ve found is that you don’t like the idea, not why

> If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. Because that idea is BS, designed just to block 3rd party repair shops from doing quick repairs leaving you with the same (or worse) level of service that Apple itself offers. Why on Earth would anyone need to provide SN of the phone to buy consumable such as battery? Makes no sense…

> because Apple takes 2 weeks & wipes data from device

They don’t. It’s a 30 minute repair with no wipe necessary.

Re: Apple’s iPhone 14 Redesign for Repair

#427

Earlier quoted context omitted.

Okay, let's discuss it then. Why do I need Apple's consent to repair the device I paid for? Why is there no way for me to (even temporarily) disable this feature if I actually want to fix my phone?

You chose to buy it knowing that's how it works. As a user I find this an extremely compelling feature that my phone is close to worthless to anyone who would try to steal it.

I'm certain that at least 90% of iPhone buyers have no idea Apple does this. I suspect a lot of them would be pissed if they learned.

Re: Apple’s iPhone 14 Redesign for Repair

#428

Earlier quoted context omitted.

There’s also very nice people working for Oracle. That doesn’t really reflect on how decisions are taken and what priorities are set at the higher level.

This is just nonsensical speculating, unless we understand the internal motivations of Apple’s decision makers. Maybe they’re evil and view this as a tool to dominate the world. Maybe they think these are genuinely beneficial decisions for their customers. Who knows.

Tim Cook testified in the Epic vs Apple trial explaining in clear business terms why they don't want third party app stores, side loading and non Apple surveyed alternative payment systems. The core of the argument was the money they believe Apple is entitled to.

Re: Apple’s iPhone 14 Redesign for Repair

#429

Earlier quoted context omitted.

I also found the tone of that article annoying. The author is talking about repairing one of the–if not the– most advanced things ever mass-assembled. No shit, it's not easy.

It's not as hard as you think it is. Apple is indeed massively over complicating the process.

[deleted]

Re: Apple’s iPhone 14 Redesign for Repair

#430

Odd article considering everything is still software locked to the phone. Sure it's easier to repair, but if you get your parts from anywhere else than apple's program directly, a lot of features will stop working. Hugh Jeffreys made a video interchanging parts on two brand new iphone's and it disabled a lot of things including auto-brightness. https://www.youtube.com/watch?v=K2WhU77ihw8

This makes it easier for my technicians when customers lie by omission when they have had their device repaired someplace else and they bring it back to us for repair. It's not until we get into the repair and find out someone has stripped screws that can't be removed without extraction tools and replaced LSI's. It's also nice for consumers who get their devices stolen strictly for parts. Preventing someone from basi…

> It's also nice for consumers who get their devices stolen strictly for parts. Preventing someone from basically chop shopping phones. I don't use iphone's but it's a nice feature. If the parts are serialized they could prevent your stolen iphone's camera from working in someone else's stolen iphone. Essentially locking the parts to a iphone that locked by an appleid.

A notification that says "this iPhone has stolen parts", some cooperation with the police, etc. could all work without locking down the part. There are a million ways to do it that don't involve destroying the planet and stomping on consumer rights.

Also, getting past the serial number lock isn't that hard. It's hard for the typical random asshole who steals phones, but not for someone knowledgeable enough to buy stolen phones to do repairs. Just search for "iphone screen programmer" on eBay and you'll find them selling for around ~$90.

$90 + an aftermarket screen is still less than what Apple charges for a repair, DIY or not.

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