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Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

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Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#61
post #10
post #2

AFAIK you only pay a cancellation fee if you want to cancel a subscription early (E.g. you booked a yearly plan and then cancel it a few months before renewal), which of course is legal. At some point there was the hack that you could switch your subscription to a offer they throw at you when you try to cancel, and then that counted as a new subscription, which you could cancel within the first 14 days. Not sure if t…

It is of course legal, but it's possible OP got deceived into an annual subscription when they thought it was monthly, as discussed 7 months back on HN: https://news.ycombinator.com/item?id=30222165

Exactly

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#62
post #9

You switch plans and quit the new one…

I can't work out how to change my plan. The "manage plan" page only has the option to cancel my plan. There doesn't seem anywhere on the website where I can change my plan, only to buy new ones

Go on the side and click cancel on your current plan after that press "It's to expensive" and you get offered another plan.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#63

Earlier quoted context omitted.

I can't work out how to change my plan. The "manage plan" page only has the option to cancel my plan. There doesn't seem anywhere on the website where I can change my plan, only to buy new ones

Go on the side and click cancel on your current plan after that press "It's to expensive" and you get offered another plan.

It doesn't for me :/ I think it's possible that I've gone through this flow before and accepted a slightly cheaper offer to keep me as a customer. I wonder if that permanently removes such offers from appearing again?

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#64
post #10

Earlier quoted context omitted.

It is of course legal, but it's possible OP got deceived into an annual subscription when they thought it was monthly, as discussed 7 months back on HN: https://news.ycombinator.com/item?id=30222165

It’s not as a consumer in the Netherlands. This is what gyms used to do. Now you can have a 1 year contract, after that, you’re able to cancel anytime

That is not the case with adobe, the contract autorenews.
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