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Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

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Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#1
I want to cancel my Adobe CC subscription. I don't use the software anywhere near often enough to justify the cost of it.

When trying to cancel my subscription I was faced with a ridiculous "cancellation fee." Surely this can't be legal? How do I avoid paying this outrageous money grab?

It goes without saying that I'm never going to use any of their products again.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#2
AFAIK you only pay a cancellation fee if you want to cancel a subscription early (E.g. you booked a yearly plan and then cancel it a few months before renewal), which of course is legal.

At some point there was the hack that you could switch your subscription to a offer they throw at you when you try to cancel, and then that counted as a new subscription, which you could cancel within the first 14 days. Not sure if that still works.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#3
post #2

AFAIK you only pay a cancellation fee if you want to cancel a subscription early (E.g. you booked a yearly plan and then cancel it a few months before renewal), which of course is legal. At some point there was the hack that you could switch your subscription to a offer they throw at you when you try to cancel, and then that counted as a new subscription, which you could cancel within the first 14 days. Not sure if t…

A few months ago it worked for me. I am in EU so IIRC they are legally required to let you cancel your contract for 14 days if you entered into it remotely (phone, internet etc). It seems like changing subscription plan counts as getting a new contract with Adobe.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#5
Use privacy.com and give them a temporary credit card. Close the card when you want to cancel.

Is this ethical? You're not using the software anymore, so you're not getting something for nothing. Rather, you're avoiding paying something for nothing.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#7

Use privacy.com and give them a temporary credit card. Close the card when you want to cancel. Is this ethical? You're not using the software anymore, so you're not getting something for nothing. Rather, you're avoiding paying something for nothing.

But he received a discount on his monthly rate when he agreed to subscribe for a year at a time.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#8

Use privacy.com and give them a temporary credit card. Close the card when you want to cancel. Is this ethical? You're not using the software anymore, so you're not getting something for nothing. Rather, you're avoiding paying something for nothing.

He's breaking his agreement with Adobe but it wasn't ethical for Adobe to obscure the fact he was agreeing to a cancellation fee in the first place.

Re: Ask HN: How to cancel Adobe CC subscription without paying a “cancellation fee”?

#10
post #2

AFAIK you only pay a cancellation fee if you want to cancel a subscription early (E.g. you booked a yearly plan and then cancel it a few months before renewal), which of course is legal. At some point there was the hack that you could switch your subscription to a offer they throw at you when you try to cancel, and then that counted as a new subscription, which you could cancel within the first 14 days. Not sure if t…

It is of course legal, but it's possible OP got deceived into an annual subscription when they thought it was monthly, as discussed 7 months back on HN: https://news.ycombinator.com/item?id=30222165
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