Earlier quoted context omitted.
We don’t just need human moderation, we need due process. These companies control too much of our digital lives and make so much money from us, but have zero regard for us as soon as it’s inconvenient to investigate a case, because that would cut into their insane margins. I was permabanned for Twitter recently merely for getting the attention of some large influencers who disagreed with me (no actual rule was broken…
They only control what we voluntarily give them. Social media controls nothing of importance in my life.
For example, there are several sports I participate in (physically, in real life) but these are organized on either Instagram or Facebook. I have created accounts solely to access this information (date/time of events). Facebook and Instagram are constantly disabling and blocking my accounts, apparently because my low engagement (zero posts, only "lurking") triggers some sort of bot detector algorithm. I have no recourse, and can't contact anyone at Meta about this.
I've tried getting these communities to inform me outside of facebook/instagram, but it's too big of an ask. These mediums work for everyone else except me, and the people involved lack the tech savvy or interest in trying to find an alternative.