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Show HN: Ringer – Get and provide expert help on Open Source Software

ringerhq.com

51–58 of 58 posts

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#51

It's nice to see this taking the e-mail whitelisting approach, that is be aligned with one of these large corporations or we don't care . What's to stop someone from purposefully giving bad advice for his amusement?

Hey - would you mind clarifying what you mean re whitelisting?

An expert can only be an expert on a repository that they have a history of contributing to, so I would hope that that would have an effect on the advice they give. If they still chose to give bad advice then I would be disappointed.

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#52
post #51

It's nice to see this taking the e-mail whitelisting approach, that is be aligned with one of these large corporations or we don't care . What's to stop someone from purposefully giving bad advice for his amusement?

Hey - would you mind clarifying what you mean re whitelisting? An expert can only be an expert on a repository that they have a history of contributing to, so I would hope that that would have an effect on the advice they give. If they still chose to give bad advice then I would be disappointed.

I host the SMTP server I use and keep my programs on my personal website. By whitelisting I mean it's like when an e-mail field only accepts addresses from Gmail, Outlook, Yahoo, and a few others. Realistically, very few people use my programs, but I have noticed some users, because they put my code on Github for their convenience.

> An expert can only be an expert on a repository that they have a history of contributing to

This is what I mean. Not everything happens in a repository like this. Unfortunately, I'm in the overwhelming minority here, but I still wanted to comment on this.

> If they still chose to give bad advice then I would be disappointed.

It's something to consider, for it will happen.

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#54
It claims that I am eligible to be an expert on >150 repositories, including ones where I just fixed typos.

It would be nice if it would list ones where anyone was actually interested in support. Or notify me once someone was actually trying to get an expert.

So I would know that there is any point on setting up my profile for given repo.

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#55
I don't understand.

On the client side, you are competing with Stack Overflow or opening issues, which is free. You want to replace that with paying someone whose only credential is having gotten 1 PR merged in the target project, and "All purchases are non-refundable".

On the "expert" side, you provide a platform with very low pay, very short-term contracts working with randos, and you have no track record of payment or mediation.

I am not sure how you can possibly get this to work.

Your ToS also has major red flags:

> As a user of the Site, you agree not to: [...] Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.

> We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#57
post #14

I note that the SourceHut folks are working on a similar thing, except its focused on hiring folks to work on open source projects directly, rather than paid support helping folks use projects within something else. https://git.sr.ht/~sircmpwn/hire.sr.ht https://sourcehut.org/blog/2022-08-23-how-does-our-consultan...

Also a lot of options linked when BountySource "turned evil" for a few days in 2020: https://news.ycombinator.com/item?id=23551098

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#58

I was just in an exact situation that called for something like this. About a month ago, I was trying to implement a collaborative text editor for a freelance client. This was my first time working in the CRDT/conflict resolution space, and I was completely unprepared for how complex it was. I was using a few open source packages - TipTap, YJS, ProseMirror - but I had a particular use case that the docs simply didn't…

Did you try CKEditor 5 with collaboration features? It is quite ready to use: https://ckeditor.com/collaboration/
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