Live data from Hacker News

Show HN: Ringer – Get and provide expert help on Open Source Software

ringerhq.com

11–20 of 58 posts

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#11
The FOSSjobs wiki tracks various resources for getting paid to work on open source. I added Ringer there just now, in the freelancing section, which has several other things, but nothing as general as Ringer.

https://github.com/fossjobs/fossjobs/wiki/resources

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#13
I found myself wanting this recently (on the consumer side) so really excited to see this!

edit: One suggestion - maybe have a discord server that people provide support through, that way there's already an (IM-based) comm channel setup. Would def reduce the friction for me (and increase the chances I become a repeat customer)

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#14
I note that the SourceHut folks are working on a similar thing, except its focused on hiring folks to work on open source projects directly, rather than paid support helping folks use projects within something else.

https://git.sr.ht/~sircmpwn/hire.sr.ht https://sourcehut.org/blog/2022-08-23-how-does-our-consultan...

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#15
This looks like a cool project. It's handy to require contributions before allowing someone to be an expert, but is there a minimum level of contributions needed? I have ~141 projects that I'm an "expert" in but some were contributed to years ago.

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#16
post #12

What about FOSS one knows well and can support but hasn't coded for? Like, I'm real good at Samba and GlusterFS and Hylafax - and/or they may not even be on GitHub? Excellent work here, going in the right direction.

If you are really good at Samba, join their commercial support providers list. Lots of big projects have similar things.

https://www.samba.org/samba/support/

Edit: GlusterFS has one too:

https://www.gluster.org/community/consultants/

Edit: unfortunately iFAX doesn't list other companies on the HylaFAX support page, but probably being active on their community support could get customers.

https://www.hylafax.org/support/

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#17

This looks like a cool project. It's handy to require contributions before allowing someone to be an expert, but is there a minimum level of contributions needed? I have ~141 projects that I'm an "expert" in but some were contributed to years ago.

Hey! We're working on the thresholding - it's hard because some projects have 20 contributions total but we're looking at ways to balance contributions vs length of service vs age of commits vs lines of code. For now, contributions and Rank for a repo is a simple enough way to understand but I'd like to make sure we don't end up with Experts with 1 commit in 100 repos!

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#18

I sincerely wish you well on this. I guess I'll sign up as a "ringer" for my repos. I'd suggest some way to do a bulk add (may already be there, as I haven't had a chance to explore). I have over 40 public repos, and I know of people with hundreds. We'll have to see if this gets abused. I wonder if folks will sign up as "ringers" for repos that they want to sabotage? That could be awkward. I do know that kind of spit…

Thanks! Yes, you can bulk add, we pull in the data as you sign up.

We're looking at thresholds to stop malicious behaviour but at the moment will manually police it until it becomes too much.

We are also rolling out a way to show which skills you have in a project - so perhaps you want to mainly support architecture or training rather than code review - that will come soon, which may help with the original author point.

I'd love to make our scoring system really robust, and that is the plan, eventually!

Re: Show HN: Ringer – Get and provide expert help on Open Source Software

#19

I found myself wanting this recently (on the consumer side) so really excited to see this! edit: One suggestion - maybe have a discord server that people provide support through, that way there's already an (IM-based) comm channel setup. Would def reduce the friction for me (and increase the chances I become a repeat customer)

Very interesting. it's been brought up in the context of the wider community, so definitely something we are considering.
Post reply on HN