The Sugru story • Hacker News Board

Re: The Sugru story

#31

Post by vibragiel » Mon, Nov 21, 2011, 4:02 PM UTC

yanowitz wrote: post #5

Their customer support has also been great. I ordered an early batch, they discovered it had some problems and proactively notified me, explained they were manufacturing replacement batches and then sent me the bug fixed version. And I hadn't yet noticed the problem. How I wish all companies were like that.

+1

I ordered some sugru a year ago, but apparently the shipment got lost in the post. I replied to the order confirmation mail pointing up the delay, and shortly afterwards I got a mail from Jane herself telling they would ship a replacement.

Re: The Sugru story

#32

Post by maguay » Mon, Nov 21, 2011, 4:09 PM UTC

That may be the quickest a site has ever sold me on something ... I'd never heard of it before this, and just ordered a pack to Thailand, and the shipping was only £1.91 to Thailand. Now that's awesome.

Re: The Sugru story

#33

Post by spacemanaki » Mon, Nov 21, 2011, 4:12 PM UTC

david927 wrote: post #15

niklas_a wrote: post #11

Seems like an excellent use for Kickstarter. Too bad that didn't exist when they got started!

This seems like an excellent example for loosening regulations so that people other than millionaires can invest in startups. You want innovation? You want jobs? You want people excited about the future again? Make this one change (combined with efforts to ensure due diligence).

Honestly curious because I know nothing: what regulations prevent non-millionaires from investing in startups? I thought that's what "friends and family" type of financing was...

Re: The Sugru story

#34

Post by AkThhhpppt » Mon, Nov 21, 2011, 4:13 PM UTC

lambada wrote: post #30

freehunter wrote: post #29

Earlier quoted context omitted.

Yes, the use on medical tubing made me wonder what the effects would be if the liquid in that tube came into contact with the sugru then was applied intravenously. Would it break down with liquids? Would it carry it into the body? The FDA may have something to say about that use, and there _has_ to be something sanctioned by the doctors that _is_ approved for this use case.

Nice catch, I missed the implications on that one, but you're right - seems like a potential legal nightmare in that particular case.

Food-safe? Not hardly: "no infection or irritation so far; in fact the site's doing pretty well, although i had to put superglue out of the toolbox in it yesterday. if all is still calm by next week, i will take it that Sugru doesn't cause major immediate damage to the interior of the human body" http://sapiensanonym.blogspot.com/2010/07/progress-bar.html

Re: The Sugru story

#35

Post by glimcat » Mon, Nov 21, 2011, 4:24 PM UTC

oz wrote: post #9

I'm not a particularly emotional guy, but something about this story just got to me - especially the part where they launch and it's sold out in 6 hours. After so much....so much slog...finally. Ok. Time to man up. BTW, notice how the story follows the classic startup curve? http://www.flickr.com/photos/caseorganic/6247592885/

Ever notice how the classic startup curve follows Campbell's "Hero's Journey"?

Re: The Sugru story

#36

Post by DanielN » Mon, Nov 21, 2011, 4:32 PM UTC

God, why are physical product startups so terrible. I understand it's the nature of the beast. But still, it's been at least 25 years since the advent of carrier shipping and the proliferation of make-piece manufacturing throughout Asia.

I suspect there is a billion dollars in it for someone with supply chain experience who wants to make the Amazon of manufacturing.

Re: The Sugru story

#37

Post by glimcat » Mon, Nov 21, 2011, 4:36 PM UTC

DanielN wrote: post #36

God, why are physical product startups so terrible. I understand it's the nature of the beast. But still, it's been at least 25 years since the advent of carrier shipping and the proliferation of make-piece manufacturing throughout Asia. I suspect there is a billion dollars in it for someone with supply chain experience who wants to make the Amazon of manufacturing.

Alibaba cleans up here simply by facilitating connections, and this despite many problems.

Re: The Sugru story

#38

Post by jamesgagan » Mon, Nov 21, 2011, 4:37 PM UTC

I knew I'd seen this stuff before! https://www.buymightyputtynow.com

Re: The Sugru story

#39

Post by pyrhho » Mon, Nov 21, 2011, 4:40 PM UTC

maguay wrote: post #32

That may be the quickest a site has ever sold me on something ... I'd never heard of it before this, and just ordered a pack to Thailand, and the shipping was only £1.91 to Thailand. Now that's awesome.

Same. I really appreciated the little dynamic order-summary text at the bottom of the order form. It includes your shipping city to make the text really friendly and personal. It's probably the first order summary I've actually enjoyed reading. Little things, man!

Re: The Sugru story

#40

Post by asmithmd1 » Mon, Nov 21, 2011, 4:55 PM UTC

jamesgagan wrote: post #38

I knew I'd seen this stuff before! https://www.buymightyputtynow.com

And this is another one, these work better because they are 2 part epoxies and cure all the way through - no need to be exposed to air

http://www.polymericsystems.com/epoxies-adhesives/epoxy-putt...

This stuff has been around for more that 30 years. What she really discovered, more than the putty, is a new way to market the stuff.