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MacBook Air M1 screen crack for no apparent reason

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Re: MacBook Air M1 screen crack for no apparent reason

#491

Earlier quoted context omitted.

they don't know how to adequately judge which ones are worth more yeah we buy 500$ (150$ in my case) laptops over apple products precisely because we can judge which ones are worth more

Guessing power isn't your concern then. The macbooks offer power at a slight premium over the rest.

Apple service is usually very good as well -- I've had several products replaced by overnight fedex with no additional cost. Also time machine backup/restore is a godsend for mission critical workstations when you do need a replacement. But ya, most people aren't doing work where time is worth the slight premium.

Re: MacBook Air M1 screen crack for no apparent reason

#492

My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…

In Canada I took a MBP in to the Apple store for a keyboard replacement under warranty, and during the repair they put a significant dent in the inner surface next to the trackpad. I had to point it out and they offered to take it back for another week but I had a flight out that day and had to decline.

Having access to an official Apple store does not guarantee perfect service either. More reasons we need legislated right to repair.

Re: MacBook Air M1 screen crack for no apparent reason

#493

My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...

But there is a product defect class action lawsuit against Apple literally every two years. Apple must treat it as a cost of business at this point.

2009 (macbook display): https://www.crn.com/news/components-peripherals/222100056/ju...

2012 (Iphone display): https://www.cnet.com/tech/tech-industry/judge-tosses-lawsuit...

2013 (macbook motherboard): https://www.law360.com/commercialcontracts/articles/485286/a...

2015 (macbook motherboard): https://appleinsider.com/articles/15/01/09/judge-dismisses-l...

2017 (using refurbished parts): https://www.courthousenews.com/judge-kills-apple-warranty-cl...

2019 (butterfly keyboard): https://www.girardsharp.com/newsroom-news-apple-keyboard-ord...

All of them are dismissed. The last one got settled for $50 million, which is peanuts.

Edit: looks like the judge already dismissed this new one too...

https://www.docketalarm.com/cases/California_Northern_Distri...

(technically a different class action lawsuit, but it alleges the same facts)

Re: MacBook Air M1 screen crack for no apparent reason

#494
post #192

Earlier quoted context omitted.

Obviously there is a defect problem affecting some of the new Macbooks, and Apple needs to step up and take responsibility. But that said, I personally think the Apple Silicon computers (the Air in particular) are worthy of the hype. This 1 year old M1 Air with 16GB RAM is twice as fast as my colleagues' Intel MBPs (comparing same year devices), and it's _silent_. It rarely even gets warm, even with Docker, several c…

Wasn't worth the hype for me at all. My m1 MBP might have better performance than my x1 carbon but my x1 walks all over the m1 in terms of software I can install thoughtlessly. I tried for months to get parallels + Ubuntu to do everything I needed it do to but I had to switch back to the x1 (which I could reformat today and have my productivity be the same within an hour); what a waste of time and money.

To be fair, if you really want to run Linux, why are you getting a MacBook? Plenty of better machines for that (with different trade offs) that are better suited to Linux.

Re: MacBook Air M1 screen crack for no apparent reason

#495
post #477

Earlier quoted context omitted.

I don't think that's true. Yes I agree it might be a Mercedes but given that most of Apple's customer base isn't HN and most people seem to be happy spending $1k+ on an iPhone. $500 isn't a lot of money for a computer.

Phone through carriers are heavily discounted with 2 year contracts. Apple also offers zero APR financing to pay for a new phone. Humans have a harder time reasoning about buy now/pay later.

Apple also offer financing on their laptops as well?

Phone's are not heavily discounted with 2 year contracts, definitely not here in Australia anyway. Carriers are going down the route of customers paying the standard device repayment per month (equalling the RRP). The days of device subsidies by taking a plan are fading.

Plans from mobile carriers are becoming suped up pre-paid plans with a device payment tacked on.

Re: MacBook Air M1 screen crack for no apparent reason

#496

I have another issue. Randomly my M1 Macbook Air's frames drop below 20fps and I can see a trail behind the cursor and when I swipe between diff apps. Happens quite regularly with cpu idling at 97% and 6-7gb of memory left unused

I've had this happen once so far in my 2-year ownership. A reboot resolved it and it hasn't returned (yet). Feels like it could be a display driver bug.

Re: MacBook Air M1 screen crack for no apparent reason

#497

Earlier quoted context omitted.

Gnome vs KDE isn't really a thing, deb vs rpm isn't a thing, X vs Wayland is only a temporary thing, Pulse vs PipeWire isn't a thing, PipeWire implements pulse apis. systemd vs $INITSYSTEM is also temporary, though on a longer timescale. We need the old generation to die before systemd is accepted by everyone. I don't mean to shit on your argument, but most things are either just preferences or progress that isn't do…

Fair points, though I don't share your enthusiasm about wayland/pipewire transitions being "temporary." The fragmentation that Wayland has caused will be difficult to recover from - I think many older WM's will just die off. I generally agree that less fragmentation is good, though, so hopeful that desktop linux emerges stronger. But, having used it full time for the last ~15 years, it feels less focused than ever. P…

>Perhaps I too should transition to something like ubuntu, and just not worry about any of it :D

Something like this (fedora, debian are fine, I've heard arch is fine, no doubt others also) is the /only/ fair approach in comparison it to an apple or windows laptop. It's the only approach _possible_ with microsoft & apple.

Doing fun stuff like re-writing the default kernel scheduler and putting a bug in there on linux is really just not a point against linux in any way when you can (a) choose not to do that and (b) can't choose that at all with windows. Apple? Does anyone compile their own laptop kernel on apple? Common enough on linux because you can make your use as complicated as suits you in all the ways you can't on windows and apple...

It is true that apple sysadmin gets super complicated and hard with the answer usually boiling down to something not far away from: "you can't do what you want even if it used to work fine and you paid apple for the privilege. But you can pay apple an ever bigger subscription to do something related the way they want and stop complaining, apple is so user-friendly! Apple knows best. Freedom is tyranny."

I mourn the death of the Nokia N900. I hope for the oncoming pine phone & pine time revolution because Apple really are every bit as foul as Google. These things aren't yet easy the way laptops really are now.

Re: MacBook Air M1 screen crack for no apparent reason

#498
$800 for screen is ridiculous. This issue is not limited to Apple products. My Asus laptop's screen cracked overnight. My laptop was out of warranty period. But the new authentic ASUS display only cost me $100. So I got it repaired and its working fine since then. The point is expensive doesn't always mean good.

Re: MacBook Air M1 screen crack for no apparent reason

#499
I've replaced two screens now on my 2019 MBP. The first one happened when I was cleaning the camera before a video call. Apparently I pressed just a bit too hard with the cloth and that pressure broke the connection to the screen and it went black with intermittent white lines. It was under AppleCare so Apple fixed it for $99.

The second time it happened my cat lightly bit the right edge of the screen and that was all it took to kill the entire screen. Again, repaired under AppleCare.

There's clearly a fragility problem with Apple's recent screens. My hypothesis is that in Apple's zeal to make a borderless screen, there's no longer any protection for the connectors at the edge of the screen. A little bit of pressure on the edge could never have killed the older MacBook screens because they had a border of metal around them.

The lesson is that one must be extremely careful with the screens on late-model Apple laptops. Any pressure near the edge beyond a very light touch can completely destroy them. Any dirt or debris on the keyboard deck when you close the laptop can destroy the screen.

I'd love to find some kind of case for the laptop that protects the edge of the screen to make it a little more robust, but it seems like any such solution would be too thick to allow the machine to close.

Re: MacBook Air M1 screen crack for no apparent reason

#500

Earlier quoted context omitted.

For most people, you'll have to take it to the mechanic and it'll cost you an arm and a leg... wait that sounds familiar...

You can take it to an independent repair shop. There's a supply chain of repair parts. Mercedes doesn't try to use trademark laws and DRM to stop you from using a third-party water pump.

They’ll just void your warranty for tenuously related issues, oh, kinda like…
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