Earlier quoted context omitted.
Avoiding any custom software development and purchasing is the number one priority for small to medium businesses that want to survive if you ask me. I've seen a couple of them killed by software. At this point I'd rather work for a company that is held together with Excel than "domain specific enterprise software" having worked in that sector for years. Actually the most fun I ever had was being the "IT guy" as a se…
I've seen enough cases where the opposite is the case. Businesses running off Excel spreadsheets are often very inefficient, drowning in more problems than solutions and the day to day workflows for employees are awful. I'm not trying to say a small shop should go all in with Oracle or SAP, however a healthy investment in specialised software often pays off extremely well.
I currebtly see people using Palantir as the default for anything and everything, only to export stuff from Palantir to Excel anyways.