I experienced this firsthand with government immigration websites. The thing is there are only so many time slots and and people are forsed to use a certain web site to apply, so everyone is hunting for available time and generally none are available. So, some creative people set up bots which check periodically for them. They are paid services which will do that for you. Now we have bots hammering gatekeeper's websi…
It gets more fun when there are arbitrary restrictions on process. Fun anecdote: South Africa's Home Affairs website, where you make bookings for passports, only lets you book appointment dates 2 weeks ahead normally. It's effectively permanently booked even without bots this way. Luckily, if you're technically inclined, editing the value of the input element via dev tools is accepted by the form.
The tax agency had grayed out the "calc tax" button until the declaration period started, but you could just enable it with the enable flag.
Did nothing but read querry their servers though.