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Oracle Suspended My Account

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171–180 of 302 posts

Re: Oracle Suspended My Account

#171

Post by lgxz »

Amazon suspended my Kindle Paperwhite a week ago.

I was reading a book when it suddenly said that my kindle had a critical problem, and gave me 3 choices: 1. Unpair my Amazon account with the kindle. 2. Sign out my account 3. Contact customer service

I tried choice 2 but it didn't work. I contacted customer service and they told me their engineers will investigate the issue.

Then I got a phone call from Amazon. They told me their engineers had fixed the problem and I only need to reboot it.

I rebooted it. The "critical problem" gone. Still don't know what's wrong with my kindle.

Re: Oracle Suspended My Account

#172

Post by superchroma »

chrisseaton wrote: post #37
kouteiheika wrote: post #9

It's interesting to see that they also adopted the current industry standard of automatically banning people at random, not telling them why and not giving them any way to rectify it. But then, well, I mean, it's Oracle. What did you expect? Normally something like this would put them on my "will never use any of their products nor work with them" shitlist, but it's Oracle, so they were already there since, like, eve…

I think if you're making a list of big tech companies that will sometimes randomly shut-out customers due to automated monitoring, then that's all of them isn't it? I've seen a story about every one of them I'm sure. It's not a problem with individual companies, it's a general societal problem.

yeah it's getting a bit tough

Re: Oracle Suspended My Account

#173

Post by chimprich »

One of the many infuriating things about this story is the useless "contact your administrator for help" message beloved of many orgs with multi-user accounts set up.

It would be nice if they didn't trigger that for admin accounts, because that only adds to the annoyance when you're trying to figure out what has gone wrong. It's just a lazy way of saying "we haven't bothered to figure out exactly what's gone wrong here; we've just hit a generic try/catch, so we're going to pass the buck! Good luck searching through our inadequate documentation and guessing what's wrong, sucker!"

Re: Oracle Suspended My Account

#174

Post by mrtksn »

vintermann wrote: post #55
chrisseaton wrote: post #37

Earlier quoted context omitted.

I think if you're making a list of big tech companies that will sometimes randomly shut-out customers due to automated monitoring, then that's all of them isn't it? I've seen a story about every one of them I'm sure. It's not a problem with individual companies, it's a general societal problem.

At least Hacker News isn't randomly suspending accounts without notice...I think.

HN is actually exceptionally good. They have an e-mail address that will respond to your requests promptly, explain what happened and why it happened and if you are reasonable they will be reasonable with you too.

Re: Oracle Suspended My Account

#175

Post by sozforex »

shkkmo wrote: post #167
sozforex wrote: post #144

Earlier quoted context omitted.

There were at least 16k detainments [^1] of anti-war protesters in Russia since the start of the invasion, most of them in the first month of the invasion if I remember correctly. Somewhere in the first 2 months it became more risky to protest the war - fines starting at 50k rubles (~1 median monthly salary) and the risk of criminal persecution increased (in addition a high risk of being fired from a job). [^1]: http…

I was not intending to imply that the Russians did not protest. They did and generally faced far higher consequences for doing so.

Just added a bit of info/context to this branch of discussion, without any additional intent.

Re: Oracle Suspended My Account

#176

Post by deltree7 »

bhk wrote: post #86
chrisseaton wrote: post #37

Earlier quoted context omitted.

I think if you're making a list of big tech companies that will sometimes randomly shut-out customers due to automated monitoring, then that's all of them isn't it? I've seen a story about every one of them I'm sure. It's not a problem with individual companies, it's a general societal problem.

A "societal" problem that somehow mainly manifests in big tech?

No post body was provided.

Re: Oracle Suspended My Account

#177

Post by [deleted] »

dimitrios1 wrote: post #18
metayrnc wrote: post #11

Earlier quoted context omitted.

Why would being from Turkey have an effect in this situation?

For the exact same reason being from Russia would. Hostile, unpredictable, militaristic country, ran by a wanna-be dictator, committed to an active invasion of another country's sovereign territory. (My point is those two tend to go hand and hand: higher percentage of unwanted traffic originates from authoritarian lands still engaging in 19th century style barbarism.)

[deleted]

Re: Oracle Suspended My Account

#178

Post by Havoc »

I’m pretty much just using mine for testing sandbox purposes.

Unlike my other cloud accounts it doesn’t have a billing card so has utility in the billing footgun sense - but build anything on top of it hahaha nope

Oracle is really harming their rep with the seemingly random closures and killing all the goodwill created via the exceptionally generous allowances

Re: Oracle Suspended My Account

#180

Post by jjnoakes »

sneak wrote: post #135

Why do people who pay nothing feel entitled to a) service and b) customer support (neither of which is free to provide)? This makes no sense to me.

> Why do people who pay nothing feel entitled to service

Because the service was offered for free...

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