161–170 of 302 posts
Wow, that Oracle Cloud customer support transcript the author found is particularly damning. What a terrible customer experience. I guess this is Oracle-ese for "you're not rich enough for us to care." > Customer: Can you help me to see what happen with my Oracle Cloud account please? > Agent: let me check it . one moment > Customer: Sure. It says in the Tenancy details that my user is inactive. Even if I try to upgr…
Earlier quoted context omitted.
I think if you're making a list of big tech companies that will sometimes randomly shut-out customers due to automated monitoring, then that's all of them isn't it? I've seen a story about every one of them I'm sure. It's not a problem with individual companies, it's a general societal problem.
At least Hacker News isn't randomly suspending accounts without notice...I think.
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A "societal" problem that somehow mainly manifests in big tech?
Yes, the US is designed around the idea of a rich minority that is protected against the poor majority. How will that get fixed, what do you think? ;) The rich majority has their arm up in the government, the poor majority only gets the illusion of democracy and justice and freedom.
In every society under the sun, money translates to power, and people with more money tend to have more power. The trick is to try to balance freedom to make money and spend it how you choose with limiting bribery and corruption, and no country gets that perfect because it's a hard problem with serious tradeoffs.
There is a pattern in technology companies and user reports of them: * User does thing that appears to be fine. * User is banned * User has no way of fixing this, ask for redress, they are just cut out now. I think this pattern is something that should be held in contempt and is eventually thrown away. If I had to guess, though, it won't be.
It's worse than that. You omitted * User has no idea what they did wrong, and nor does anybody else. And the trouble with that is, nobody can learn what the offensive behaviour was. (Perhaps that's intentional?)
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I remember people doing daily protests against the war and organizing large demonstrations. There was a lot of support for that war, but that support was far from unanimous, especially on the grassroots level. I do not remember any supporters of the war who I knew personally who wanted to raze Iraq to the ground and, as I recall, the antipathy was more directed at the Saddam regime and not the Iraqi nation. Your over…
There were at least 16k detainments [^1] of anti-war protesters in Russia since the start of the invasion, most of them in the first month of the invasion if I remember correctly. Somewhere in the first 2 months it became more risky to protest the war - fines starting at 50k rubles (~1 median monthly salary) and the risk of criminal persecution increased (in addition a high risk of being fired from a job). [^1]: http…
I have a similar experience. Recently my account got suspended for no reason. I have been logging in and reading up on the tutorials / documentation to see how to use Oracle Cloud and I hadn't even started using any of the free resources yet, but my recently created account got suspended nonetheless. Unless my account was hacked (which I would like to be notified of) I cannot have violated any ToS. I got the same non…
OCI it's pretty confusing. They have two free tiers, the expanded initial time based and the always free tier. As far as I can tell, when your time runs out on the expanded free tier they turn everything off and you have to re provision into always free or do an account upgrade. They deny a lot of credit cards they should accept. I have been unable to upgrade on any of my cards. Since provisioning always free tier a…
When the initial free credit expired, poof it all disappeared.
Luckily the boot volume was still there so I reprovisioned with the same block storage and worked.
I was a stressful morning though, I had no backups.
It's interesting to see that they also adopted the current industry standard of automatically banning people at random, not telling them why and not giving them any way to rectify it. But then, well, I mean, it's Oracle. What did you expect? Normally something like this would put them on my "will never use any of their products nor work with them" shitlist, but it's Oracle, so they were already there since, like, eve…