151–160 of 302 posts
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> Turkey (author spells it that way) ... that's the correct way to spell it: https://wikipedia.org/wiki/Turkey
Recent change: The Republic of Türkiye changed its official name from The Republic of Turkey on 26 May 2022 in a request submitted to the Secretary-General by the country's Minister of Foreign Affairs. https://www.un.org/en/about-us/member-states/turkiye
Wow, that Oracle Cloud customer support transcript the author found is particularly damning. What a terrible customer experience. I guess this is Oracle-ese for "you're not rich enough for us to care." > Customer: Can you help me to see what happen with my Oracle Cloud account please? > Agent: let me check it . one moment > Customer: Sure. It says in the Tenancy details that my user is inactive. Even if I try to upgr…
I wait for the day that this conduct becomes illegal, because it can destroy people's lives. It is actually surprising that consumer protection laws do not yet address the issue of due process.
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For the exact same reason being from Russia would. Hostile, unpredictable, militaristic country, ran by a wanna-be dictator, committed to an active invasion of another country's sovereign territory. (My point is those two tend to go hand and hand: higher percentage of unwanted traffic originates from authoritarian lands still engaging in 19th century style barbarism.)
> Hostile, unpredictable, militaristic country, ran by a wanna-be dictator, committed to an active invasion of another country's sovereign territory. Just imagine living in America in 2003 with 9/11 fresh on everyone's minds. Were you there? Do you remember the mindset of adult Americans in 2003? What did the US military do in 2003? What did the average CNN-watching American feel and want? I remember well. We wanted…
I don’t understand how Oracle can convince companies to sign with them considering their behaviour.
Oracle doesn't sell to you. Oracle sells to your vice-president, on the golf course. The reason they have this free-tier at all is to be able to say "yes, your engineers can go in and evaluate this for free".
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I would assume it is contract based and thus falls already under contract law. You could start a civil case. There is no need to make something illegal that already has ways to get resolved. Part of the problem in the US is that a civil courtcase is a horrible thing. At least in Europe the loser pays the court costs of the winner. That already makes this kind of behaviour less likely. In the US you have to spend lots…
> You could start a civil case Good luck winning any kind of lawsuit against Oracle also. Their legal dept (like their sales dept) is famously aggressive and well-staffed.
A valet crashed my car, I sued for diminished value for 9999.99 dollars. Their attorney told me I would never see a penny, told me they would move for change of venue and tie me up in civil court. I went to court, won, they appealed, I won again. About 5 days later I had a check in the mail for 9999.99. I paid 100 bucks to file and serve them through the police department and had to take two days off, but I won and it was kind of easy.
They can bring an attorney to represent them, didn't seem to help them in my case with zero legal expertise.
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Oracle offers worse products than open source and gives you that privilege you pay for and can never use fully. I'm bitter about their KB documentation being paywalled. Their community ecosystem is nightmare fuel. Burleson Consulting is right until they are deprecated or were wrong to begin with -- but at least it is accessible. AskTom is retired. And for the past several years their attempts at "us too!" cloud offer…
> Burleson Consulting Still most of the time they are the one stop solution to my Oracle database problems. Tanks to them!
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I wait for the day that this conduct becomes illegal, because it can destroy people's lives. It is actually surprising that consumer protection laws do not yet address the issue of due process.
I discovered recently that my bank (in Germany) can cancel my account without cause. My best guess is they were purging the books of Americans, they refused to tell me the reason, but my takeaway is that if this can happen in the consumer-protection nirvana that is the EU, don’t hold your breath waiting for exploitative practices to be outlawed.
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I would assume it is contract based and thus falls already under contract law. You could start a civil case. There is no need to make something illegal that already has ways to get resolved. Part of the problem in the US is that a civil courtcase is a horrible thing. At least in Europe the loser pays the court costs of the winner. That already makes this kind of behaviour less likely. In the US you have to spend lots…
> You could start a civil case Good luck winning any kind of lawsuit against Oracle also. Their legal dept (like their sales dept) is famously aggressive and well-staffed.
Just like their support, apparently!
Wow, that Oracle Cloud customer support transcript the author found is particularly damning. What a terrible customer experience. I guess this is Oracle-ese for "you're not rich enough for us to care." > Customer: Can you help me to see what happen with my Oracle Cloud account please? > Agent: let me check it . one moment > Customer: Sure. It says in the Tenancy details that my user is inactive. Even if I try to upgr…
This is why I'm finally slowly starting to self-host things. It's not really convenient compared to *aaS, as it's a whole lotta new stuff to learn with great consequences for an error (because of the security issues), but I would be absolutely screwed if I needed customer service for any of these "customer is the product" services I use (e.g. everything Google). That alone is worth the hassle.