Earlier quoted context omitted.
The technical side was initially plagued by lag in games that were ill suited for it but this has consistently approved. I think the real failing is what you stated - biz dev and brand reputation. Read the other replies and you will see folks say "There were no games" or "The selection was limited." Why in the world would a major game company hesitate to invest in google and google services? Well, if you have a reput…
> Google can fix their reputation but its going to take a lot of work. To regain trust with enterprise customers (that's where the money is) it would take at least a decade of cleaning up their act very thoroughly. I remember a poster proudly announcing that they will announce one year in advance when they plan to shut down a service on GCS. Maybe they should look what happens when a company like HP announces end of…
I disagree. It is much easier to regain trust with enterprise customers than with end users.
Enterprise costumers have contracts and lawyers on retainer. Google can draft a contract which binds them to performing a service. They can write in penalties with bite which shows to their enterprise customers that they mean it.
That is assuming that they really want to.
On the other hand this trick doesn't work with end users. They don't have lawyers to evaluate such an offer, and they have lot less of a chance of successfully suing google even if they would have favourable contracts.