611–620 of 659 posts
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It’s convenient though. You get live traffic data, international radio in high quality, maps with background pictures, music and video streaming, the possibility to pre-heat or pre-cool the car while walking to it and a few other things.
LMAO. My wife's Bolt has CarPlay and I can go in the app and pre-condition the climate inside the car. And CarPlay has many features Tesla does not offer.
"I feel like this is more mundane on Tesla's part than many are making it out to be. A mistake was made years ago. An employee recently discovered and "fixed" it. Terrible communication and customer service, but nefarious? Nah." At this point I feel like terrible communication and service is an intentional business strategy for some companies who found that by making support so baroque as to be inaccessible or just e…
Imagine you bought a home, and 10+ years after you bought it, not the previous owner, but the owner before that comes to take the chimney off the house because they had a clause in the contract between the previous two owners where the chimney was not part of the sale. This was not in your contract. You gonna let the original owner take his chimney over some deal that happened a decade ago that you had no idea about?
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Most of these are possible with the smartphone you've already got and using the car as a dumb display + sound system (via CarPlay or equivalent), with the advantage that the smartphone knows its place and the little amount of leverage it has on you compared to a car.
Don't mention CarPlay to the poor Tesla folks, they don't have it or AA.
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I disagree with "it's a reasonable assumption that it might become locked again in the future". Unless this was very explicitly explained by Tesla to first customer. The default assumption is going to be "they were out of 60kWH batteries so they gave me a 90kwh battery" end of story. And gifts cannot in general be taken back. Certainly not from later owners. It is not like Tesla will give you lots of information. I k…
I think my original language was unclear. Let me rephrase it to: It's a prudent assumption for an educated buyer to expect a lock feature that was unlocked accidentally to become locked again later knowing companies like Tesla and their customer service track record. I agree that Tesla taking it away after a long period of time is unreasonable.
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It’s convenient though. You get live traffic data, international radio in high quality, maps with background pictures, music and video streaming, the possibility to pre-heat or pre-cool the car while walking to it and a few other things.
Most of these are possible with the smartphone you've already got and using the car as a dumb display + sound system (via CarPlay or equivalent), with the advantage that the smartphone knows its place and the little amount of leverage it has on you compared to a car.
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Yes, because it's their account and their system - that does happen in fact, plenty of stories like that. If you take the money out, or move it elsewhere, they cannot just break into your house and take the cash however - they would need a court order to recover it, and the court would need to agree that it was a reasonable mistake(and that's not always the case! plenty of cases where people/companies send money to t…
> If you take the money out, or move it elsewhere, they cannot just break into your house and take the cash however That’s because they don’t have the technical means to extract that money from your house without entering it. I’m sure they would gladly do it if they could. > Also you haven't answered my question, which I think compares better to this situation than a random million dollars deposited into my account.…
See, this is where we're going to disagree. Manufacturer's control over an item ends when the item is sold. If they have an issue with how the car was released from warranty repair, then they can go after the service centre that did the repair, not the owner. Or even if they want to go after the owner, they should do it through legal means, not just modify your product without asking.
>>It’s not clear from the tweet thread if Tesla actually said “sure, you can keep the larger battery”.
Tesla doesn't need to say that. It literally doesn't work like this anywhere, ever. The car was released after the warranty repair, documents were signed for that I'm sure, and after that point the car is what it is. If they installed a larger battery(and enabled it), whether intentionally or by accident, then it belongs to you at that point. Manufacturer should not be able to modify a product you own without your explicit permission, full stop.
I'll use one other analogy and then will give analogies a rest I think.
Imagine picking up a brand new car from the dealer, the car is advertised as having CarPlay support. You buy it, drive it around, then after a year bring it in for its first service - during which the manufacturer goes "oh, but this car was never actually speced with CarPlay support, it must have been a mistake at the factory, we'll remove it now". They might be technically correct, but it literally should be illegal for them to remove it. It's not different than them saying "oh the car was built with 7 seats but we can see that it was ordered with 5, so we removed the 2 extra seats during service" - again, that would be just theft. The car was released from their ownership as-is, and if they have an issue they can pursue it through courts, not just remove an item they think doesn't belong to you.
Like, what if they got it wrong? What if the battery upgrade was actually paid for and Tesla says it wasn't? Do we want them to have unlimited right to modify a product that YOU OWN, just because their database says something? Or should they go through the legal system if they think something is wrong? Because I'm very sure I know what the answer to this one is.
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I disagree with "it's a reasonable assumption that it might become locked again in the future". Unless this was very explicitly explained by Tesla to first customer. The default assumption is going to be "they were out of 60kWH batteries so they gave me a 90kwh battery" end of story. And gifts cannot in general be taken back. Certainly not from later owners. It is not like Tesla will give you lots of information. I k…
I think my original language was unclear. Let me rephrase it to: It's a prudent assumption for an educated buyer to expect a lock feature that was unlocked accidentally to become locked again later knowing companies like Tesla and their customer service track record. I agree that Tesla taking it away after a long period of time is unreasonable.
Even the existence of software controlled lock features is not something that most people will even know about.
I would say this stuff is "arcane knowledge for geeks", not "prudent assumption".
Not all Tesla customers work as programmers or have read up in Tesla forums on the internet.
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I feel like digital licenses that control access to physical goods should just be banned. Putting a 90kwh battery in a car and not letting people use it is incredibly wasteful in a world where battery supply is a key limiting factor on EV production.
Although I agree with you in some ways, there are things like SSDs that are overprovisioned so they have a bit of extra space that they can use as the flash degrades. Not having that extra space will dramatically lower the lifespan and reliability of the drive. Same with these batteries. They just need to be honest about what they're selling.