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Hertz paid Accenture $32M for a website that never went live (2019)

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121–130 of 422 posts

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#121

You have to wonder what proportion of GDP is money sloshing around like this but not providing any real value. The consultants got their paychecks and spent their money in the real economy, but there seems to be a great deal of waste in the B2B space.

You should read Bullshit Jobs by David Graeber if you haven't already.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#122
post #31

Tech consulting, of the type Accenture does, is so weird. I once got staffed on a multimillion dollar project to "predict general macroeconomic activity." The story described in this article just sounds so classic. I'm consistently surprised that more consultants don't get sued.

My only interaction with Accenture was years ago. They air-dropped like 100 recent grads and few account managers to build a very complex system like 1000 monkeys at 1000 typewriters. And I know for a fact they used underhanded techniques to maintain their foothold at the expense of the quality of the product.

I'd be fascinated to know if they still do this. That was the Accenture model in the 80s and 90s, but then they went hard for outsourcing.

Maybe TCS outbid them on the low end and they're pivoting back to inshore

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#123

It’s impossible to overstate how funny the shenanigans get when you combine a technologically incompetent legacy big Co. with one of these big professional services firms. The IT consulting firm will tell you they have experience with literally everything. They’ll dig up a case study from one of their 400 offices somewhere, claiming to be experts on whatever the topic is. Meanwhile, in actuality, your project will be…

have seen it described in telecom industry as "dinosaurs mating"

Literally perfect analogy, going to remember this.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#124
post #38

> In its revised suit, Hertz states that Accenture represented that they had “the best talent in the world" > Hertz claims that they were far from experts in these technologies and that Accenture was deceptive in their marketing claims. Colour me surprised. > Accenture also failed to test the software, Hertz claims, and when it did do tests "they were seriously inadequate, to the point of being misleading." It didn't…

The more stories I hear about this, the more I'm inclined to be an executive-asleep-at-the-wheel because apparently they get paid a lot, do a terrible job, and nothing happens to them.

> nothing happens to them.

Not true! They get multi-million dollar golden parachutes when they decide they're tired of playing business and would rather play golf.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#125
post #48

Earlier quoted context omitted.

24 year olds? Since when are they sending the senior consultants out on engagements like this! I lasted not even 6 months working in professional services, really woke me up to what "prestigious careers" really are.

The only consulting firm I've ever heard spoken of somewhat favorably is McKinsey (and then only by ex-McKinsey people)

A lot of those ex-McKinsey people ended up at Enron, at least for a while...

http://www.newyorker.com/magazine/2002/07/22/the-talent-myth

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#127

Earlier quoted context omitted.

As someone who holds a certification as an AEM Business Solutions Specialist (possibly lapsed by now) I have to agree. It's hot garbage.

Educate me: What does AEM do that a tweaked WordPress or Drupal (or even SharePoint Site Template) doesn't?

The modern version of "Nobody got fired for buying IBM" is "nobody got fired by using a brand name the boss recognizes". That is what AEM does that Drupal does not.

The boss doesn't know what content management even is, but they have heard of Photoshop and Acrobat so AEM must be good.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#128
I was at Accenture Digital, now rebranded as Accenture Song, when Hertz was a client in our office. Most projects had the same issues.

I was hired as a developer to work on the front-end of a very ambitious app for one of the biggest oil companies in the world. One year later we delivered a crappy single page app, a relational database and some data pipelines, and in exchange we billed them no less than 20 million.

I think I mentally checked out at 6 months in when I realized I couldn't fight against the current. Management was incompetent, half of my team mates had no experience or ability to work as software developers, and all the individual contributors were the ones with the pressure to deliver and work on weekends. Yeah, I'm not going to work extra hours because you don't know how to say no when the client tells you they want this extra feature and they also want to cut down the timeline.

The only reason these companies are successful is that the top execs are friends with the other execs at fortune 500 companies so they mostly figure out a way to spin it as a success so everyone gets their bonuses even if no value was created.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#129
post #116
post #23

Earlier quoted context omitted.

Why anyone would pick that over a bunch of very mature open source offerings (with much larger developer communities) is beyond me.

Would like to know what open source CMS offering has a very mature offering? Wordpress is fine for a blog/news site.

Django wagtail is pretty great.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#130
post #14

"Content Management – Adobe Experience Manager (AEM) was the tool of choice to update and revise the content that appears on the website." If you want to blow a massive development budget AEM is a great choice; otherwise I'd advise you to pick a different content system. This decision alone probably sunk multiple millions of dollars. The platform license alone for their operating scale was probably a half million or…

The consultancy I worked for didn't sell or promote that kind of tech, but I still got exposed to it at various clients. Seems like a top-down approach, some upper manager saw the cool tool promoted by someone and bought it, then demanding the devs use it no matter the fit. Instead of these heavy systems, my favorite has been https://www.sanity.io/ . Headless is the way to go, when your anyways building a custom fron…

If you're talking about Sanity, feel like I should mention Directus. Been wonderful for a few projects and completely open source.
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