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Hertz paid Accenture $32M for a website that never went live (2019)

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Re: Hertz paid Accenture $32M for a website that never went live (2019)

#91
post #36

I don't understand why anyone would think $32 million is a reasonable price point for a car rental site to begin with.

It's not just a website. They were merging at least three different enterprise level backend plus deploying the front end to thousands of locations. That's a gigantic effort.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#92
post #41

You have to wonder what proportion of GDP is money sloshing around like this but not providing any real value. The consultants got their paychecks and spent their money in the real economy, but there seems to be a great deal of waste in the B2B space.

I have this theory that B2B is actually most of the economy; and, that, somehow, real people are only ancillary to that. Like a patina if human customers over a huge mound of B2B ... motion.

But how can that be? At the end of the day some consumer must foot the bill and cover all the additional costs of B2B services. Ultimately businesses are only comfortable paying others businesses because they found a way to make money (i.e. sell to customers, somewhere down the line)

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#93
post #25
post #14

"Content Management – Adobe Experience Manager (AEM) was the tool of choice to update and revise the content that appears on the website." If you want to blow a massive development budget AEM is a great choice; otherwise I'd advise you to pick a different content system. This decision alone probably sunk multiple millions of dollars. The platform license alone for their operating scale was probably a half million or…

I've done so many AEM sites for clients with more money than sense. I had to quit the agency business to get away from it. It's absolutely sensible for a big company with complex requirements to buy an off-the-shelf enterprise software package even at a substantial price tag, it's just that AEM absolutely sucks at almost everything. They sell it with the stupid Adobe Marketing Cloud saying you'll get CMS, analytics,…

Yes, a lot of "strategic partnerships", "joint ventures" and the like.

Just wait until your BigCo is buying stuff from the consultants/SIs and Adobe/SFDC/IBM/etc and they are all YOUR CLIENTS as well buying tons of services from your company in a totally different market.

"Balance of trade" is the term you'll soon learn about in deal negotiations :)

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#95
post #46
post #31

Earlier quoted context omitted.

My only interaction with Accenture was years ago. They air-dropped like 100 recent grads and few account managers to build a very complex system like 1000 monkeys at 1000 typewriters. And I know for a fact they used underhanded techniques to maintain their foothold at the expense of the quality of the product.

What kind of underhanded techniques?

There was a production issue that was somewhere between the system they built and the one I was working on. A "mole" on their team who preferred the company of our team relayed to us that the Accenture manager told their team not to help debug the issue and to let us flounder so the project sponsors would think they needed them.

Mind you, this was over ten years ago.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#97
post #33

I'd love to see the statement of work and bill of materials for this. I feel like this isn't Accenture's first rodeo.

I was an intern in Accenture in 2010. My general impression was that my role was actually "budget filler". Saved up for a laptop and a driving course, so can't complain.

Billable Hours! This is why contracts should be outcome based and not based on hours. I don't care if the solution takes you ten days, or 10 minutes, it's the outcome that matters.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#99

It’s impossible to overstate how funny the shenanigans get when you combine a technologically incompetent legacy big Co. with one of these big professional services firms. The IT consulting firm will tell you they have experience with literally everything. They’ll dig up a case study from one of their 400 offices somewhere, claiming to be experts on whatever the topic is. Meanwhile, in actuality, your project will be…

I was being billed at > $300/hr when I first got out of school at 21 as consultant. 24 would make someone a senior consultant!

My first 'agency' gig was late 90s - I was making $21/hr, and being billed out at .. $175/hr I think. Varied a bit, but most billing was $150-$180 when I started, and I think most new projects were $180-$200/hr by the time I left (20 months later)

1998 - walking around you saw dozens of copies of "ASP for Dummies" on various desks.

I started at $21/hr, then found out later some other folks hired after me came in even a bit less ($19?! - but hey, you get 'benefits' too!). They'd hired a 'real' HR person right after hiring me, and they clamped down a bit more. My interview was one of the last ones where there was no HR screening, and I was just talking to the top dev/eng folks directly.

Re: Hertz paid Accenture $32M for a website that never went live (2019)

#100

My main question is: who hires Accenture for this kind of job, for no less than $32m??? They would be my last point of call, literally after my mum, and maybe even after my dog. At least he's cheap.

I often wonder how much it would cost to literally hire the best freelancers in the market today to build their alternative to this monstrosity

Probably much less. The issue is finding those folks (or getting hold of their time).
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